Arkadin Among Apps Top 500

153, rue de Courcelles

Paris, x, 75017, France

+33 1 44 65 25 00

List of Verified Arkadin Customers

Arkadin Recent Developments

In November 2017, Arkadin published the addition of Cisco SparkTM and Cisco Cloud Connected Audio – Service Provider (CCA-SP) to its market-leading solutions. The services are integrated with Arkadin’s PSTN audio for a complete meeting experience. A Cisco WebEx TM sales and service partner since 2001, Arkadin is one of the few partners to implement these services on a worldwide basis. In August 2017, Arkadin and Unify Square have entered into a partnership to further accelerate global adoption of Skype for Business. Arkadin also extended this offering to on-premise Skype for Business deployments by harnessing the same global platforms with PowerSuite software and cloud managed services.

Arkadin M&A Activities

Arkadin acquired Applicable Limited to enable large enterprises to leverage the power of unified communications as a service. Applicable’s 12-year track record of success in building, implementing and managing cloud-based Microsoft Lync and Skype for Business for large enterprises enables Arkadin to expand its global reach and bring the value of Unified Communications services to large and global companies. Whit the Arkadin acquisition by NTT Communications, NTT Com used Arkadin’s service infrastructure and expanded the global collaboration services. The company launched a variety of new services, such as a feature to start Arcstar Conferencing seamlessly from within Arcstar UCaaS or Web Directory. Going forward, NTT Com will further enhance its provision of total communication services centering on conference-related solutions, leveraging Arkadin’s global customer base and advanced capabilities.

Arkadin Key Enterprise & Cloud Applications

BlueJeans, Arkadin Anytime, Arkadin Anywhere,

SCORES Analysis

Arkadin Strengths

Arkadin is one of the largest and fastest growing Unified Communications and Collaboration Service Providers in the world. Arkadin's collection of market-leading audio/web/video conferencing and Unified Communications solutions enable enjoyable collaboration experiences that are essential to success in a digitally connected global workplace. As an NTT Communications company, services are delivered in the cloud and backed by a cutting-edge infrastructure for premium service quality. Arkadin enhances popular ArkadinAnywhere Web Conferencing with video and VoIP for all-in-one collaboration.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

Arkadin Revenues, $M:

Type/Year 2016 2017 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Arkadin Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Arkadin Revenues By Region, $M

Region % of Total Revenues 2017 Total Revenues, $M 2017 Enterprise Applications Revenues, $M 2017 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Arkadin Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Arkadin Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

Don't Miss our Customer Database

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

Arkadin Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

Arkadin Risks

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  • Ability to handle internal and external risk and challenges

Arkadin Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

Arkadin Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:


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