Arrowstream Strengths, Domain Expertise, and Key Differentiators
ArrowStream sells applications for the foodservice industry, helping restaurants and manufacturers manage their supply chains. In addition to software, the vendor helps clients reduce costs through its freight-optimizing transportation logistics network that covers more than 7,400 shipping locations for foodservice restaurant chains, distributors, and manufacturers. Its supply chain technology and logistics offerings give businesses end-to-end, real-time supply chain data for operations management.
Arrowstream Recent Developments
In March 2020 ArrowStream has launched an online resource center in response to the coronavirus (COVID-19) pandemic, available to all foodservice supply chain professionals. ArrowStream remains committed to helping reduce the potential impact on the restaurant chain industry by continually monitoring and analyzing the environment and providing necessary tools and resources to answer new questions and plan for recovery.
ArrowStream’s product team has released and will continue to release, new features and functionality to the ArrowStream platform to help customers better manage operations during this time. Customers can now access new specialty dashboards and reports that quickly and easily display additional trends in their supply chain inventory and potential financial exposure. Using these new tools, customers have been able to better understand product movement and potential exposure based on current environmental conditions.
In March 2019, ArrowStream launched its 2nd generation Price Collaboration portal. The Price Collaboration portal allows operators to invite suppliers into the ArrowStream platform to input detailed pricing information. Once complete, the operator approves the new pricing, allowing those details to seamlessly flow into ArrowStream’s contract database, which can then be automatically tracked and audited.
Arrowstream Mergers and Acquisitions (M&A) Activities
In June 2018, Arrowstream acquired the American Restaurant Association (ARA), a provider of food commodity economic and sourcing expertise. ArrowStream’s acquisition of ARA brings more than 200+ new customers and extensive new product capabilities to its already robust suite of data and technology offerings. New solutions include Commodity Price Data, Analysis, and Forecasting solutions, and the innovative ChainBrain, a collaborative sourcing platform that allows customers to search and connect with potential suppliers and electronically manage RFPs.
Arrowstream Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Arrowstream applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Arrowstream and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified OnDemand and Crossbow , customers.
Ownership: - x
Number of Employees: 150
Functional Markets: Supply Chain Management,
Arrowstream Key Enterprise and Cloud Applications
OnDemand and Crossbow ,
Arrowstream Revenues, $M:
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* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Arrowstream Revenue Breakdown By Type, $M:
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Arrowstream Enterprise Applications Revenues By Functional Markets, $M:
Arrowstream Enterprise Applications Revenues By Verticals, $M:
Arrowstream Revenues By Region, $M
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Arrowstream Direct vs Indirect sales
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Arrowstream Customers - Breakdown by Geo, Size, Vertical and Product
No. of Arrowstream Customers: 220
No. of Arrowstream Enterprise Applications Customers: x
No. of Arrowstream Cloud Customers: x
No. of Arrowstream Cloud Subscribers: 7400
ArrowStream’s continued momentum was driven by the addition of 16 new clients as well as significant adoption of its recently launched Quality Incident Management and Strategic Sourcing modules.
New clients in 2019 included Pollo Campero, Qdoba Mexican Eats, Firebirds Wood Fired Grill, True Food Kitchen, and Dickey’s Barbecue Pit, and renewing clients included Restaurant Partners Procurement, Zaxby’s, US Foods, SYGMA, Church’s Chicken, FreshPoint, Craftworks Restaurants & Breweries/Logan's Roadhouse, Hooters and Firehouse Subs.
Among ArrowStream customers are also Sbarro, Raising Cane's Chicken Fingers, Slim Chickens, Smashburger, Ninety Nine Restaurant & Pub, Zaxby’s, Canadian Dairy Queen Co-Op, Good Times Restaurants Inc, Le Duff America, Coffee & Bagel Brands, Einstein Noah Restaurant Group, CKE Restaurants, Ben E.Keith, Jamba Juice, SpenDifference, RR Donnelley, Corner Bakery Cafe, Wendy's, Applebee's, Church's Chicken, Quality Distributing, Steak 'n Shake, Panda Restaurants, PF Changs, Wing Hing Foods, American Blue Ribbon Holdings and many others.
Arrowstream Market Opportunities, M&A and Geo Expansions
Diversis Capital LLC, a Los Angeles-based private equity firm has acquired ArrowStream. Diversis plans to invest heavily in ArrowStream, specifically in R&D, to accelerate growth and ramp up innovation in the Company’s OnDemand and Crossbow software platforms. Visibility into their supply chain to reduce costs and improve quality and brand consistency is of critical importance to major food chains, and ArrowStream has a successful track record of providing this transparency to its customers.
Arrowstream Risks and Challenges
Arrowstream is juggling between its network and supply chain solution businesses. It’s a balancing act that needs constant tweaking especially in the areas of value-added services and add-on products such as fleet management and compliance, some of which may not be readily available from Arrowstream or its partners.
Arrowstream Ecosystem, Partners, Resellers and SI
ArrowStream does most of its sales via direct sales force in North America.
Arrowstream Cloud Infrastructure Insights
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Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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