CCC Information Services Group Inc. Strengths, Domain Expertise, and Key Differentiators
CCC Information Services provides applications and services that help insurance agencies, independent appraisers, and collision repair shops process auto claims.
CCC's offerings include its Pathways application for estimating collision and repair cost and its Valuescope claim settlement services application for estimating the worth of totaled vehicles, CCC ONE Total Repair Platform, a solution that combines estimating, shop management, DRP performance in an application; and CCC TRUE Parts Network, a solution to integrate parts inventory within CCC ONE.
CCC Information Services Group Inc. Recent Developments
In January 2019, CCC Information Services Inc introduced a mobile solution that provides original equipment manufacturers (OEMs) and other connected service providers a way to protect and guide their customers at this critical time, offering vehicle owners the world's first end-to-end connected safety experience.
Volvo Car USA was the first automaker to leverage CCC Accident Advisor, which combines emergency services and checklists, guided accident documentation, and digital claims and repair services to keep drivers safe, informed, and in control in the minutes following an auto accident.
Over time, CCC plans to add other ecosystem participants as well as its proprietary injury detection technologies to Accident Advisor, further improving the overall post-collision experience for participating drivers. Powered by artificial intelligence (AI), Accident Advisor prompts drivers to capture facts and photos of the accident and offer them the option to digitally notify their insurer of the accident.
In December 2018, CCC Information Services introduced the world's first in-production AI solution for vehicle collision estimates. CCC Smart Estimate leverages CCC's estimating logic and AI photo analytics capabilities to pre-populate an estimate with suggestions for human estimators to review, edit, and advance. Through the process, Smart Estimate AI and human estimators learn from each other, creating fast and ever-smarter auto physical damage (APD) estimates over time.
CCC Information Services Group Inc. Mergers and Acquisitions (M&A) Activities
In 2017, CCC Information Services selected Advent International, a global investment firm with deep experience in the technology sector, as its next equity partner. Advent will purchase equity assets from CCC's previous owners Leonard Green Partners and Texas Pacific Group.
CCC Information Services Group Inc. Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying CCC Information Services Group Inc. applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of CCC Information Services Group Inc. and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified CCC ONE customers.
CCC Information Services Group Inc. Overview
Ownership: - x
Number of Employees: 2000
Functional Markets: ERP Services and Operations Management,
CCC Information Services Group Inc. Key Enterprise and Cloud Applications
CCC Information Services Group Inc. Revenues, $M:
|Type/Year||2018||2019||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|Enterprise Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
CCC Information Services Group Inc. Revenue Breakdown By Type, $M:
|Type||License||Services||Hardware||Support & Maintenance||SaaS|
|% of Total Revenues||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe|
CCC Information Services Group Inc. Enterprise Applications Revenues By Functional Markets, $M:
CCC Information Services Group Inc. Enterprise Applications Revenues By Verticals, $M:
CCC Information Services Group Inc. Revenues By Region, $M
|Region||% of Total Revenues||2019 Total Revenues, $M||2019 Enterprise Applications Revenues, $M||2019 Cloud Applications Revenues, $M|
CCC Information Services Group Inc. Direct vs Indirect sales
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CCC Information Services Group Inc. Customers - Breakdown by Geo, Size, Vertical and Product
No. of CCC Information Services Group Inc. Customers: x
No. of CCC Information Services Group Inc. Enterprise Applications Customers: x
No. of CCC Information Services Group Inc. Cloud Customers: x
No. of CCC Information Services Group Inc. Cloud Subscribers: x
CCC’s solutions and big data insights are delivered through the powerful CCC ONE platform, which connects a vast network of 350+ insurance companies, 24,000+ repair facilities, OEMS, hundreds of parts suppliers, and dozens of third-party data and service providers.
It's customers are: All Star Auto Lights (Florida location), GoFit Auto Panels, Knox Auto Parts, Midway Auto Parts, Rydell OEM Surplus, Brandywine Economy Parts, Carro Pacific Inc., ECO Automotive Distributors, PAM's Auto Parts, Inc., Capstone Auto Body Parts, KAPA Auto Body Parts, Perfect Fit/US Auto Parts, Wheeler's Auto Body Supply, O'Reilly Automotive, Inc., Professional Parts Group, 1-800-Radiator&A/C, Continental Auto Parts, and many more.
CCC Information Services Group Inc. Market Opportunities, M&A and Geo Expansions
The acquisition Actual Systems of America advanced CCC’s auto parts strategy, which lead to the creation of the CCC Pinnacle Yard Management solution, a powerful system for yard management, repair management and parts eCommerce.
CCC Information Services Group Inc. Risks and Challenges
Having been one of the pioneers in automotive claims processing, CCC has continued to expand in the aftermarket opportunities such as building an electronic network that connects auto parts suppliers. However, its first-move advantage in the claims processing market has also come with a price.
One of the biggest challenges of CCC has to do with the re-platforming of its mainframe system in Cobol into a Java/J2EE environment for easier maintenance and upgrade, a process that could take years to complete. And it's too soon to tell whether its new owner is willing to invest heavily in replacing its aging mainframe platform with one suitable for the new era of Cloud computing.
CCC Information Services Group Inc. Ecosystem, Partners, Resellers and SI
Mostly, Direct Sales in United States.
CCC Information Services Group Inc. Cloud Infrastructure Insights
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- CCC Information Services Group Inc. Public Cloud and Infrastructure (IaaS)
- CCC Information Services Group Inc. Platform (PaaS)
- CCC Information Services Group Inc. Application Delivery
- CCC Information Services Group Inc. Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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