ClickSoftware Among Cloud Top 500

35 Corporate Drive, Suite 400

Burlington, MA, 1983, USA

1 781-272-5903

http://www.clicksoftware.com/

320

ClickSoftware Recent Developments

Unveiled Cloud-based Click Field Service Edge for field service management with features such as real-time status updates. That came after Click went private in 2015 when it was bought by Francisco Partners. Recently announced a solution extension partnership with SAP enabling SAP to resell ClickSoftware's on-premises and SaaS-based Click Field Service Edge. Also entered a technology partnership with Salesforce to power the scheduling of its Field Service Lightning product.

ClickSoftware M&A Activities

Acquired Xora in March 2014 and renamed the product line StreetSmart

ClickSoftware Key Enterprise & Cloud Applications

Click Field Service Edge,

SCORES Analysis

ClickSoftware Strengths

ClickSoftware, which was taken private by Francisco Partners for $438 million in July 2015, sells mobile workforce management and service optimization applications for the enterprise. Available via the cloud or on-premise, its products incorporate advanced decision-making algorithms to manage service operations more efficiently.

SAP resells ClickSoftware's SaaS-based and on-premises applications, and ClickSoftware has a technology partnership with Salesforce for their Field Service Lightning product.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

ClickSoftware Revenues, $M:

Type/Year 2015 2016 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

ClickSoftware Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

ClickSoftware Revenues By Region, $M

Region % of Total Revenues 2016 Total Revenues, $M 2016 Enterprise Applications Revenues, $M 2016 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

ClickSoftware Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

ClickSoftware Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

ClickSoftware Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

ClickSoftware Risks

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  • Ability to handle internal and external risk and challenges

ClickSoftware Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

ClickSoftware Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).




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