DealerSocket, Inc. Strengths, Domain Expertise, and Key Differentiators
DealerSocket is a provider of software for the automotive industry, offering a suite of seamlessly integrated products to help dealers sell and service vehicles more profitably while improving their customers' experience.
DealerSocket's suite of products includes advanced Customer Relationship Management (CRM), innovative Digital Marketing and Websites, robust Vehicle Inventory Management, insightful Analytics Reporting, and solutions to streamline dealer operations such as Desking, Credit Reporting, Compliance, and a Dealer Management System (DMS) for dealers of all sizes.
DealerSocket, Inc. Recent Developments
In June 2020, DealerSocket released its next-generation Desking solution. The main advantage of DealerSocket’s new Desking tool is that it operates within the CRM as an in-app program, allowing dealers to seamlessly move between Desking and throughout the CRM to update a sales opportunity’s vehicle of interest, follow up with appointments, or send communications.
In June 2019, DealerSocket has upgraded the version of its Inventory+ software solution. The inventory management tool now touts a new, easy-to-use interface, intuitive navigation, and expanded reporting capabilities that provide value to both single-store operations and multi-rooftop dealer groups. The new features enable customers to sell their vehicles at a greater profit, which is in line with DealerSocket’s longstanding focus on profit over velocity. DealerSocket’s fundamental objective with the Inventory+ software has always been about maximizing profit for their dealers. The major enhancements they have released ensure that every vehicle has an opportunity to be sold at a timely profit. Whether a dealer has a single lot or multiple rooftops, the innovative functionality will provide benefits to help dealers grow their business successfully.
In September 2018, DealerSocket launched its next-generation DealerFire website product called Engine 6. With Engine 6, DealerSocket simplifies the design and upkeep of a dealer's website and empowers dealers with easy to use website functionality at their fingertips to be able to manage lead-generating content real-time, in order to create better websites that attract more customers to their dealership.
DealerSocket, Inc. Mergers and Acquisitions (M&A) Activities
In February 2020, DealerSocket acquired Auto/Mate, a leader in Dealer Management Systems (DMS) for automotive dealerships. The closing of this acquisition brings together two customer-service focused companies and offers dealers a comprehensive new choice for an all-in-one, intelligent software platform for their dealerships.
DealerSocket, Inc. Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying DealerSocket, Inc. applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of DealerSocket, Inc. and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified DealerSocket, customers.
DealerSocket, Inc. Overview
Ownership: - x
Number of Employees: 1000
Key Verticals: Automotive,
DealerSocket, Inc. Key Enterprise and Cloud Applications
DealerSocket, Inc. Revenues, $M:
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* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
DealerSocket, Inc. Revenue Breakdown By Type, $M:
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DealerSocket, Inc. Enterprise Applications Revenues By Functional Markets, $M:
DealerSocket, Inc. Enterprise Applications Revenues By Verticals, $M:
DealerSocket, Inc. Revenues By Region, $M
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DealerSocket, Inc. Direct vs Indirect sales
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DealerSocket, Inc. Customers - Breakdown by Geo, Size, Vertical and Product
No. of DealerSocket, Inc. Customers: 10000
No. of DealerSocket, Inc. Enterprise Applications Customers: 10000
No. of DealerSocket, Inc. Cloud Customers: x
No. of DealerSocket, Inc. Cloud Subscribers: 300000
More than 300000 users at over 10000 auto dealerships throughout the U.S., Canada, and Australia now leverage DealerSocket's CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention, and service department operations.
DealerSocket, Inc. Market Opportunities, M&A and Geo Expansions
In March 2019, DealerSocket unveiled more than 20 new innovations across its suite of products. The new enhancements are the result of significant investments DealerSocket has made over the last year in its software, which includes customer relationship management (CRM), equity mining (Revenue Radar), digital marketing (Precise Price), websites and digital marketing (DealerFire), inventory management, and its independent-geared dealer management system.
DealerSocket has made massive investments in its customer support team and across all aspects of how the company services customers a couple of months before September of 2018. The investment has been made as the company continues to focus on growth and also continues to invest in several major software enhancements and innovative functionality.
DealerSocket, Inc. Risks and Challenges
In 2018, DealerSocket decided to disrupt its leadership team by appointing Jose Arcilla as Chief Operating Officer in March. A couple of months later in June, Bryan Klann was hired as Chief Revenue Officer, he is expected to lead and managed teams handling new accounts, professional services, customer success, customer support, retention and renewals and in September, Gary Ito was assigned as Chief Financial Officer. Ito will lead DealerSocket's finance and accounting teams focused on driving revenue growth and expansion. The changes came after Sejal Pietrzak joined the company as its new President and Chief Executive Officer. Klann brought more than 20 years of software experience to his new role, and he will lead all sales and marketing functions at DealerSocket.
DealerSocket, Inc. Ecosystem, Partners, Resellers and SI
In June 2020, Agora Data, a provider of data, analytics, and liquidity solutions for the buy-here, pay-here segment of the automotive industry, unveiled its integration with DealerSocket. This integration will increase dealer visibility into portfolio and loan performance, as well as create access to much-needed capital and cashflow. The addition of DealerSocket further expands the number of Agora integrated DMS partnerships.
Understanding manufacturer initiatives and maintaining strong relationships with the OEMs it allows DealerSocket to build integrations and programs within its software platform that will benefit its franchise dealer customers.
The company is partnered and certified with all major OEMs in North America. DealerSocket offers integrated services with the following companies: 700 Credit, ActivEngage, Adam Systems and many more. The company also has certified integrations with DMS providers, which offer quick integration.
DealerSocket, Inc. Cloud Infrastructure Insights
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- DealerSocket, Inc. Public Cloud and Infrastructure (IaaS)
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- DealerSocket, Inc. Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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