221 Main Street Suite 1000

San Francisco, CA, 94105, USA

+1 866-219-4318


Recent Developments

Embeds digital signature into thousands of business processes and document workflow across different verticals.


Ownership: Brookside Capital, Bain Capital Ventures, Dell, Intel Capital, Google Ventures, Sapphire Ventures, VISA, Salesforce Ventures, Samsung Venture Investment Corporation, Telstra, Comcast Ventures, BBVA*, EDBI, Mitsui & CO (USA) Inc., NTT Finance, Recruit Holdings, and the National Association of REALTORS.

Employees: 315

Functional Market: Content Management,

Key Verticals: Aerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, Utility,

DocuSign Key Enterprise & Cloud Applications

DocuSign eSignature, Digital Transaction Management

SCORES Analysis

DocuSign Strengths

DocuSign is a provider of cloud-based electronic signature applications for secure content management, helping companies facilitate exchanges of contracts, tax documents and legal materials. DocuSign’s features include authentication services, user identity management and workflow automation. The signatures processed by DocuSign are comparable to traditional signatures based on the ESIGN Act as well as the European Union’s Directive on eSignatures.


DocuSign has signed a number of key partners that agree to incorporate its digital signature products into their offerings. The partners include HP, Iron Mountain, PayPal,, National Association of Realtors and Google Drive underscoring the growing popularity of its products. DocuSign supports virtually any document and form type in simple and complex workflows, and provides broad user authentication options, data collection, secure document/data storage and retrieval, as well as real-time negotiation and collaboration tools.


DocuSign is The Global Standard for Digital Transaction Management. DocuSign's Digital Transaction Management platform helps companies keep processes 100% digital from start to finish to accelerate transactions, reduce costs, and delight customers, partners, suppliers, and employees. DocuSign's DTM platform supports legally compliant signature processes tailored to meet requirements globally with localization in 43 languages.


Every day more than 50,000 new users join The DocuSign Global Trust Network to increase speed to results, reduce costs, enhance security and compliance, and delight clients with a secure digital experience.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

DocuSign Revenues, $M:

Type/Year 2011 2012 2013 2014 2015 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

DocuSign Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

DocuSign Revenues By Region, $M

Region % of Total Revenues 2015 Total Revenues, $M 2015 Enterprise Applications Revenues, $M 2015 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

DocuSign 2015 Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

DocuSign Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

Don't Miss our Customer Database

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

DocuSign Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

DocuSign Risks

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  • Ability to handle internal and external risk and challenges

DocuSign Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

DocuSign Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:


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