E2open, LLC Among Cloud Top 500

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E2open, LLC Strengths, Domain Expertise, and Key Differentiators

E2open has the world’s largest direct business network with more than 60,000 partners and over 200,000 users across 120 countries.

E2open’s network is powered by a broad portfolio of solutions including Sourcing and Procurement, Quality and Traceability, Inventory Visibility and Optimization, Supply Planning and Response, Logistics and Fulfillment, S&OP/Financial Planning, Demand Planning and Sensing, Channel Data Management and Channel Performance Optimization. This enables the most complex supply chains to better plan, execute, and collaborate. E2open solutions are optimizing the entire scope of supply chain management, except localized functions such as warehouse management and price optimization. E2open also offers SAP- and Oracle-certified adapters for integration with transactional ERP data and a packaged two-way integration plug-in with salesforce.com. Where certain solutions already exist within an enterprise's systems landscape, integration is facilitated via E2net, E2open's commerce network, which supports powerful and flexible integration options, covering both machine-to-machine connectivity and human-to-machine connectivity.

E2open, LLC Recent Developments

In November 2018, E2open unveiled its quarterly technology updates bringing customers significant enhancements to mobile experience, user experience, and performance. As supply chain and business management continue to rely on any time, anywhere support to engage with global business, it is essential to have the best mobile supply chain experience. E2open increasingly delivers and now offers even more enhancements giving customers the most reliable, informative, always-on access to their supply chain.

E2open’s Harmony User Experience rollout continues with the launch of harmonized Sales and Operations Planning (S&OP). E2open added S&OP to its product suite as part of the Steelwedge acquisition in February 2017 and has delivered a unified User Experience within 8 months. The Harmony initiative also delivers usability improvements in Order Collaboration and Multi-Tier Supply Collaboration and Visibility. Additionally, Workflow Management capabilities are now available as part of the Harmonized UI.

E2open, LLC Mergers and Acquisitions (M&A) Activities

In July 2019 E2open acquired Amber Road, Inc. The combination of E2open and Amber Road brings together two complementary platforms to create a premier global trade management network solution, enhancing customers’ ability to operate their entire end-to-end supply chains from one place in the cloud.

In October 2018, E2open acquired Cloud Logistics, a leading innovator of transportation management systems (TMS) for the global supply chain market. E2open with Cloud Logistics will offer a unified supply chain platform, providing visibility, collaboration, planning, and execution for an extensive network of global trading partners.

E2open, LLC Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying E2open, LLC applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of E2open, LLC and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified E2open Cloud, customers.

E2open, LLC Key Enterprise and Cloud Applications

E2open Cloud,

E2open, LLC Revenues, $M:

Type/Year20182019YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

E2open, LLC Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

E2open, LLC Revenues By Region, $M

Region% of Total Revenues2019 Total Revenues, $M2019 Enterprise Applications Revenues, $M2019 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

E2open, LLC Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

E2open, LLC Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified E2open, LLC Customers

No. of E2open, LLC Customers: 1800

No. of E2open, LLC Enterprise Applications Customers: 550

No. of E2open, LLC Cloud Customers: 550

No. of E2open, LLC Cloud Subscribers: 200000

E2open eliminated the fees it previously charged customers based on the number of users and the amount of data transmitted via its system in a bid to induce broader usage and bring more external companies into its network.

The software provider also dropped any fees associated with connecting a customer’s partners via its web portal. Those parties could include suppliers, customers, or third-party logistics providers, among other entities. The eliminated fees pertain to costs over and above the base cost of the software E2open provides and apply to new customers or customers whose contracts are up for renewal. Eliminating the fees comes in a software pricing environment that’s tilting toward all-in subscription-based pricing that’s not tethered to the number of people or outside parties using the system. The theory behind this newer approach is that the value of a system grows as more internal employees and external partners use it, and as more data is shared between them.

E2open serves many industries and has over 1800 customers including AMD, Campbell Soup, Canon, Dell, HP, Jaguar Land Rover, Kellogg’s, Lenovo, Procter & Gamble, Seagate, Shell, Vodafone, Dell, IBM, Hitachi, Lab126 (part of the Amazon.com group of companies) Lenovo, NetApp, Seagate, Xerox, Celestica, OnCore, Sonic, Avnet (2), Freescale, LSI, MEMC Electronics, Spansion, Audience, Alcatel-Lucent, Cisco, Motorola, Nokia Siemens Networks, RIM, Vodafone, Embraer, Exostar, Diebold, Emerson, GE Energy, GE Oil&Gas, Konecranes, Omron, SPX, Avon, Clorox, Coca-Cola, The GAP, GE Lighting, Guthy Renker, Land O’ Lakes, L’Oreal, HAVI Global Solutions (servicing McDonald's), Levi Strauss, Studio Moderna, Unilever, Yanfeng Visteon, Bio-Rad, GE Healthcare, ELO Touch, Averitt, Kuehne + Nagel, MavenWire, Tieto Finland, Scoular, Univar and others.

E2open, LLC Market Opportunities, M&A and Geo Expansions

The Agreement between the United States of America, the United Mexican States, and Canada, commonly known as the United States-Mexico-Canada Agreement (USMCA), is a free trade agreement concluded between Canada, Mexico, and the United States as a successor to the North American Free Trade Agreement (NAFTA). On July 1, 2020, the USMCA entered into force in all member states. As the trade agreement goes into effect, E2open clients can confidently comply with new USMCA regulatory requirements and capture every available duty savings opportunity to ensure the lowest total landed cost for its products.

E2open’s global clients can now qualify all applicable goods for coverage under the USMCA to ensure compliance and achieve the lowest total product costs for goods manufactured, assembled, or value-added in America, Canada and/or Mexico. When businesses can demonstrate that products comply with the complicated legal “rules of origin” constructs, customs duties can be significantly reduced and often eliminated. As part of a full suite of applications to manage all aspects of global trade management, the E2open Trade Agreements application is highly scalable and supports more than 150 free trade agreements around the world. Once in place, users can expand coverage to capture additional duty savings for trade with other countries.

In June 2019 E2open, acquired Averetek, a leader in Through-Channel Marketing Automation (TCMA), enabling companies to discover new markets, shape demand, and win business through their indirect sales channels. This combination will give global firms unprecedented visibility and control of their indirect channel. Averetek enables manufacturers to engage their diverse reseller channels in a scalable way, providing resellers with always-on lead generation content, packaged marketing services, and proven demand creation tactics such as social media automation, event support, email marketing, and web content syndication. With the addition of Averetek, E2open can now “close the loop”, providing an end-to-end solution for planning, managing and executing channel marketing activities.

E2open provides the largest global channel network, connecting clients to more than 2 million channel distributors, resellers, and retailers across multiple industry verticals including high tech, industrial, and consumer packaged goods. Data from all parties is exchanged in real-time, harmonized to become decision-grade, and used to power a complete solution suite to improve the performance of channel sales, channel marketing, and channel operations. E2open’s continuing investments in Artificial Intelligence and Prescriptive Analytics help brands automate decisions at scale and operate global enterprises with unprecedented efficiency and effectiveness.

In November 2018, E2open acquired INTTRA, the largest neutral network, software, and information provider. This brings together the world leader in ocean shipping logistics covering a majority of ocean shipping container capacity, with the global supply chain and logistics network of E2open. With this unification, customers of both companies will realize extensive efficiencies and ease of use across the global supply chain and logistics management.

In February 2017, E2open acquired best-of-breed S&OP provider Steelwedge. The combination delivers the first collaborative sales and operations planning solution that integrates information across multi-enterprise business networks. Adding S&OP capabilities to E2open’s platform enables companies to create an accurate demand plan, constraint-based supply plans, and a financial plan to operate the supply chain in real-time.

E2open, LLC Risks and Challenges

The primary challenge for E2open is the lack of awareness among enterprise buyers of the proven technology and expertise that can orchestrate their end-to-end supply chain, including across external partners, both on the demand and supply side. This shows up more in certain industries than in others, based on the maturity of supply chain processes. Without this awareness, many companies anchor their thought processes around ERP systems, which unfortunately are enterprise-centric, siloed, and cannot go beyond one tier of supplier and customer.

E2open, LLC Ecosystem, Partners, Resellers and SI

E2open sells its solutions directly, as well as through resellers and integrators in 62 countries worldwide.

E2open has established reselling relationships with Avnet, Exostar, MavenWire, and Tieto.

Its consulting and systems integrator partners are Barkawi, Camelot, and Oracle.

E2open, LLC Cloud Infrastructure Insights

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Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

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