First Data Strengths, Domain Expertise, and Key Differentiators
First Data is a commerce-enabling technology provider that covers a full range of verticals with its payment processing backend, coupled with other financial services apps for the banking industry.
In January 2016, First Data introduced the availability of Clover Go, the latest addition to the Clover family of business management solutions. Clover Go provides multi-merchant and multi-user functionality, enabling business owners to toggle between different store locations and provide access to an unlimited number of employees.
In May 2017 First Data launched its Global PFAC product, which provided payment facilitators with access to a single integration interface. With First Data’s Global PFAC solution, payment facilitators have access to a single integration interface, enabling their merchants to easily authorize transactions in more than 150 currencies worldwide, and settle in 17 currencies.
First Data Recent Developments
In June 2017, First Data launched Fraud Detect, which uses artificial intelligence and machine learning, fraud scoring, cybersecurity intelligence, and information from the "Dark Web" to identify potentially fraudulent transactions and provide merchants with the capability to detect fraudulent in-store, at the pump, online, mobile, and in-app transactions before they occur.
First Data Mergers and Acquisitions (M&A) Activities
In January 2019, Fiserv acquired First Data in an all-stock transaction. The transaction unites two premier companies to create one of the world’s leading payments and financial technology providers, and an enhanced value proposition for its clients.
First Data Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying First Data applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of First Data and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Payeezy, VisionPLUS, uCom customers.
First Data Overview
Ownership: - NYSE: FDC
Number of Employees: 19000
Key Verticals: Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Government, Healthcare, Insurance, Leisure and Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, Utility,
First Data Key Enterprise and Cloud Applications
Payeezy, VisionPLUS, uCom
First Data Revenues, $M:
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* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
First Data Revenue Breakdown By Type, $M:
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First Data Enterprise Applications Revenues By Functional Markets, $M:
First Data Enterprise Applications Revenues By Verticals, $M:
First Data Revenues By Region, $M
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First Data Direct vs Indirect sales
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First Data Customers - Breakdown by Geo, Size, Vertical and Product
No. of First Data Customers: 4000
No. of First Data Enterprise Applications Customers: x
No. of First Data Cloud Customers: x
No. of First Data Cloud Subscribers: x
First Data is serving six million business locations and 4,000 financial institutions in 118 countries around the world. The company’s 24,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,800 transactions per second and $2.2 trillion per year.
Among First Data customers are North Shore Bank, First American Bank, The Members Group, Kohl's, NOCO Energy and many others.
First Data Market Opportunities, M&A and Geo Expansions
In Mart 2019, First Data has acquired Software Express, a Brazilian-based provider of EFT solutions and ayCash a German-based provider of cashless payment terminals and digital merchant services.
First Data Risks and Challenges
Despite its size, First Data must contend with the rise of fintech startups that could prove to be detrimental to its core processing business.
First Data's best weapon seems to be its massive database of client activities and how it can cross-sell and upsell them with easy to use Cloud solutions for handling complex tasks like switching seamlessly between virtual terminals, card readers as well as other new payment technologies from Apple Pay to Paypal.
First Data Ecosystem, Partners, Resellers and SI
First Data has a strategic partnership with Tyfone, Google, Wipro Technologies, LocalVox, AIB Merchant, AJB, Walmart, North Shore Bank, NCR, CorFire, Frontier, Ingenico and many others.
In February 2017, First Data partnered with ShopKeep, a cloud-based technology solution that transforms an iPad into a smart, connected cash register. First Data will make ShopKeep’s POS software available through First Data’s vast distribution network including major bank partners, retail partners, and its network of independent sales organizations. In addition, ShopKeep will incorporate First Data’s payment processing and security tools, as well as the Clover Go software developer kit (SDK) and the Clover hardware portfolio as its strategic infrastructure.
Later in May 2017, First Data made another partnership with Alipay, a unit of Ant Financial Services Group, which would support mobile payments by more than four million Chinese tourists who visit the United States and Canada every year. As part of their collaboration in North America, First Data will route all Alipay transactions through the payment gateway system of Acculynk, a technology provider that it recently acquired.
First Data Cloud Infrastructure Insights
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- First Data Public Cloud and Infrastructure (IaaS)
- First Data Platform (PaaS)
- First Data Application Delivery
- First Data Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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