Healthgrades Strengths, Domain Expertise, and Key Differentiators
Healthgrades combines the ability to motivate the right people to seek treatment, connect them with the right providers and systems, and inspire their long-term loyalty by supporting ongoing engagement and quality care. By sharing data across an integrated suite of patient experience solutions, such as dynamic website experiences, online scheduling, healthcare CRM, search engine optimization, targeted advertising, and quality ratings, Healthgrades understands the modern consumer and build loyalty over time with consistently effective engagement.
Healthgrades Recent Developments
Healthgrades launched its next generation Healthgrades CRM platform. The new platform is powered by real-time consumer behavior insights from Healthgrades.com as well as the company’s repository of de-identified consumer health data, the largest of its kind in the United States with insights from more than 1.4 billion patient encounters.
Healthgrades Mergers and Acquisitions (M&A) Activities
In January 2019, Healthgrades the leading online resource for information about physicians and hospitals acquired Influence Health. The acquisition improves Healthgrades's ability to deliver the most comprehensive suite of digital services to its combined installed base of health system clients representing over 1,500 hospitals, expanding Healthgrades's offerings in web services, listings and reputation management. Also, Healthgrades's position was expanded as the largest CRM provider in the healthcare market which increases the company's ability to create web experiences that are fully integrated into the Healthgrades's CRM platform.
Healthgrades Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Healthgrades applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Healthgrades and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Healthgrades CRM Platform customers.
Ownership: - Vestar Capital Partners
Number of Employees: 900
Key Verticals: Healthcare,
Healthgrades Key Enterprise and Cloud Applications
Healthgrades CRM Platform
Healthgrades Revenues, $M:
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|Enterprise Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Healthgrades Revenue Breakdown By Type, $M:
|Type||License||Services||Hardware||Support & Maintenance||SaaS|
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Healthgrades Enterprise Applications Revenues By Functional Markets, $M:
Healthgrades Enterprise Applications Revenues By Verticals, $M:
Healthgrades Revenues By Region, $M
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Healthgrades Direct vs Indirect sales
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Healthgrades Customers - Breakdown by Geo, Size, Vertical and Product
No. of Healthgrades Customers: 2000
No. of Healthgrades Enterprise Applications Customers: x
No. of Healthgrades Cloud Customers: x
No. of Healthgrades Cloud Subscribers: x
Healthgrades supports more than 2000 hospitals and 400 health systems as they cultivate new relationships, improve patient access, and build brand recognition and customer loyalty. Among Influence Health customers are: Henry Ford Health Systems, CHRISTUS Health, Western North Carolina Health Network, Alegent Health, Athens Regional Medical Center, Provena Health, Carilion Clinic, Freeman Health System, SSM Health, OhioHealth, INOVA, Northwestern Medicine, Hackensack Meridian Health and many others.
Healthgrades Market Opportunities, M&A and Geo Expansions
In January 2020, Healthgrades acquired Evariant, a healthcare consumer and physician engagement company. Together with Evariant, Healthgrades will offer end-to-end engagement platform in the healthcare industry, enhancing the company’s value proposition for its combined base of 2,000+ hospitals and life sciences customers.
Healthgrades Risks and Challenges
Healthgrades has the ambition to move towards becoming a software company, besides a large percent of the revenue still comes from the services they are offering.
Healthgrades Ecosystem, Partners, Resellers and SI
Healthgrades ecosystem includes Microsoft for Sharepoint integration, PDS for the patient portal, LVM for healthcare call centre, Primetime Medical Software for patient interviewing, and Tactio Health Group for mobile health systems. Among Influence Health other partners are A.D.A.M, HealthDay, Healthwise, LVM Systems, StayWell and Sg2.
Healthgrades Cloud Infrastructure Insights
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- Healthgrades Public Cloud and Infrastructure (IaaS)
- Healthgrades Platform (PaaS)
- Healthgrades Application Delivery
- Healthgrades Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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