HelpSystems Strengths, Domain Expertise, and Key Differentiators
HelpSystems is a people-first software company focused on helping exceptional organizations Build a Better IT. HelpSystems security and automation software simplifies critical IT processes to give their customers peace of mind. HelpSystems deliver solutions based on the fundamentals of good technology design: high quality, a top-notch user experience, and the ability to improve performance
HelpSystems Recent Developments
In April 2022, HelpSystems announced a new round of product releases for the 2022 calendar year, providing customers with additional features to enhance cybersecurity and automation solutions within their organization, with a focus on deepening product integrations to allow customers to meet critical business requirements.
HelpSystems Mergers and Acquisitions (M&A) Activities
In October 2021, HelpSystems Acquired Enterprise Data Loss Prevention Leader Digital Guardian
HelpSystems Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying HelpSystems applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of HelpSystems and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified HelpSystems Automate customers.
HelpSystems Overview
Ownership: - x
Number of Employees: 1200
Functional Markets: Analytics and BI, Content Management, PaaS, IaaS,
Key Verticals: Automotive, Banking and Financial Services, Communication, Construction, Real Estate, Consumer Packaged Goods, Distribution, K599, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Oil and Gas, Chemicals, Professional Services, Retail, Transportation, Utilities,
HelpSystems Key Enterprise and Cloud Applications
HelpSystems Automate
HelpSystems Revenues, $M:
| Type/Year | 2020 | 2021 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
HelpSystems Revenue Breakdown By Type, $M:
| Type | License | Prof. Services | Hardware | Support & Maintenance | SaaS | PaaS | IaaS | Other (Non Enterprise Application Revenues) | Total |
|---|---|---|---|---|---|---|---|---|---|
| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | 100% |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
HelpSystems Enterprise Applications Revenues By Functional Markets, $M:
HelpSystems Enterprise Applications Revenues By Verticals, $M:
HelpSystems Revenues By Region, $M
| Region | % of Total Revenues | 2021 Total Revenues, $M | 2021 Enterprise Applications Revenues, $M | 2021 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
HelpSystems Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
HelpSystems Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified HelpSystems Customers
No. of HelpSystems Customers: 10000
No. of HelpSystems Enterprise Applications Customers: x
No. of HelpSystems Cloud Customers: x
No. of HelpSystems Cloud Subscribers: x
Over 10,000 organizations rely on HelpSystems, Some of them are Summit Credit Union, Decatur City Schools, Merchant Bank of Sri Lanka, ALD Automotive, Barnwell House of Tires, Mesilla Valley Transportation, Ellis Medicine, Alaska Communications, NAFECO, Societe Generale Bank Brazil.
HelpSystems Market Opportunities, M&A and Geo Expansions
In February 2022, HelpSystems Launched New Global Channel Program to Expand and Strengthen its Partner Community
HelpSystems Risks and Challenges
HelpSystems appointed Renee Ritter as the Global Cybersecurity Channel program managing director. She joined HelpSystems in 2016 through the acquisition of TeamQuest. In her new role, she’s responsible for program strategy and direction worldwide.
HelpSystems Ecosystem, Partners, Resellers and SI
In February 2022, HelpSystems, the cybersecurity and automation software provider, has launched its new worldwide channel program. The program focuses on recruitment, development and enablement of partners in North America, APAC, EMEA and Latin America.
HelpSystems Cloud Infrastructure Insights
Subscribe to read more about:
- HelpSystems Public Cloud and Infrastructure (IaaS)
- HelpSystems Platform (PaaS)
- HelpSystems Application Delivery
- HelpSystems Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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