Knowlarity Communications Strengths, Domain Expertise, and Key Differentiators
Knowlarity Communications is a provider of cloud-based communications solutions to businesses in Southeast Asia and Middle Eastern markets. Knowlarity is headquartered in Singapore and was founded in 2009.
Knowlarity Communications Recent Developments
In September 2021, Knowlarity partners with Truecaller Enterprise to launch a Verified Business Caller ID experience. The premier Cloud Business Communication provider has added Truecaller Verified Business Caller ID solution among its categories of Voice, AI-Enabled Speech Analytics Platform & ChatBots/VoiceBots Services. The partnership is aimed at helping businesses boost their brand safety and trust; enabling communication efficiency.
In July 2017, Knowlarity Communications introduced advanced next-generation AI-powered telephony services.
Knowlarity Communications Mergers and Acquisitions (M&A) Activities
In 2018, Knowlarity Communications acquired Sunoray Solutions to target SME customers.
Knowlarity Communications Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Knowlarity Communications applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Knowlarity Communications and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Knowlarity SuperReceptionist customers.
Knowlarity Communications Overview
Ownership: - x
Number of Employees: 600
Functional Markets: Collaboration, CRM, PaaS, IaaS,
Key Verticals: Automotive, Banking and Financial Services, Communication, Construction, Real Estate, Distribution, K559, Higher Education, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Media, Professional Services, Retail,
Knowlarity Communications Key Enterprise and Cloud Applications
Knowlarity SuperReceptionist
Knowlarity Communications Revenues, $M:
| Type/Year | 2020 | 2021 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Knowlarity Communications Revenue Breakdown By Type, $M:
| Type | License | Prof. Services | Hardware | Support & Maintenance | SaaS | PaaS | IaaS | Other (Non Enterprise Application Revenues) | Total |
|---|---|---|---|---|---|---|---|---|---|
| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | 100% |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
Knowlarity Communications Enterprise Applications Revenues By Functional Markets, $M:
Knowlarity Communications Enterprise Applications Revenues By Verticals, $M:
Knowlarity Communications Revenues By Region, $M
| Region | % of Total Revenues | 2021 Total Revenues, $M | 2021 Enterprise Applications Revenues, $M | 2021 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Knowlarity Communications Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Knowlarity Communications Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Knowlarity Communications Customers
No. of Knowlarity Communications Customers: 15000
No. of Knowlarity Communications Enterprise Applications Customers: 15000
No. of Knowlarity Communications Cloud Customers: x
No. of Knowlarity Communications Cloud Subscribers: 2 million
Knowlarity Communications supports over 15000+ across 65 countries. Knowlarity Communications products and services are actively adopted by more than 2 million users and are the largest provider of such services. Some of the key customers include Google, Amazon, Uber, Practo, Ola, Zomato, Swiggy, Gaadi among others.
Knowlarity Communications Market Opportunities, M&A and Geo Expansions
In October 2021, Knowlarity excels at meeting the communication challenges of the ever-evolving businesses and customer expectations. Through its offerings in Voice, Video, Messaging, AI-Enabled Speech Analytics & ChatBots/VoiceBots, Knowlarity aids businesses in streamlining business communication. The company is continuously evolving its smart solutions to help businesses solve some of the most complex communication challenges in an easy manner. Knowlarity partnered with VOIZ, the online marketplace for customer support & telesales provider to aid businesses to accelerate their voice operations on a scalable platform. The partnership will enable businesses to redefine their customer/tech/product support, telesales, telemarketing, recruitment & processing transactions. The cloud business communication solutions will streamline the customer engagement process on every communication channel via a single platform that can be integrated with all leading CRMs. As today’s customers tend to communicate with businesses on the preferred channel of communication which is available at their fingertips.
In the last 7 years, the company has grown from scratch to a global venture with 500+ employees, 1,000 partners, and 8 offices in India, Southeast Asia, and the Middle East.
Knowlarity Communications Risks and Challenges
Focusing only on the markets of Southeast Asia and the Middle East could be the limit for its future success.
Knowlarity Communications Ecosystem, Partners, Resellers and SI
Knowlarity’s premium partnership program – Channel Sales Partner works with business partners across the globe and offers cutting-edge cloud communication products. Some of their partners are Kabini Enterprises, A-One Site, Anil Associates, Goldvoice, Amy Enterprises, and others.
Knowlarity Communications Cloud Infrastructure Insights
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- Knowlarity Communications Public Cloud and Infrastructure (IaaS)
- Knowlarity Communications Platform (PaaS)
- Knowlarity Communications Application Delivery
- Knowlarity Communications Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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