Metaswitch Networks

100 Church Street

Enfield, England, EN2 6BQ, UK

+44 20-8366-1177


Recent Developments

Patent infringement lawsuits with Genband resulted in mixed outcomes for both with Metaswitch losing the first case and Genband being awarded $8.2M in damages. Patents in the second case were ruled invalid and no damages were awarded.


Ownership: Francisco Partners, a private equity firm; Sequoia Capital, a venture capitalist firm; and Employee Benefit Trust (EBT) - NA

Employees: 300

Functional Market: ERP Services and Operations Management,

Key Verticals: Communication,

Metaswitch Networks Key Enterprise & Cloud Applications

Communications infrastructure (Integrated Softswitch, Universal Media Gateway, Media Resource Server); communications software (Multimedia Telephony Application Server, Accession, CommPortal, CommPortal Communicator); Perimeta Session Border Controller; management systems (MetaView Web, MetaView Explorer, Service Assurance Server, Voice Quality Monitoring, SIP Provisioning Server). Full product suite: Accession Communicator for Mobile, Blade Server, Call Pattern Monitor, CommPortal Assistant, CommPortal Communicator, CommPortal Mobile, CommPortal phone applications, CommPortal Web, enhanced applications for legacy switches, Hosted Business Services, MarketVisions go-to-market program, Media Resource Server, MetaSphere Conference Server, MetaSphere Easy Attendant, MetaSphere Firebar, MetaSphere Incoming Call Manager, MetaSphere Mass Announcement Service, MetaSphere Messaging, MetaSphere Music On Hold, MetaSphere Premium Attendant, MetaSphere Privacy Defender, MetaSphere PSTN Emulation Services, MetaSphere Voicemail Speech-to-Text, MetaView Director, MetaView Explorer, MetaView Network Management, MetaView Service Assurance Server, MetaView Voice Quality Monitoring, MetaView Web, MG2510 Universal Media Gateway, MG3510 Universal Media Gateway, MG6010 Universal Media Gateway, MG6050 Universal Media Gateway, PB3100 Universal Media Card, PB4000 Universal Media Card, PB4500 / PB5000 Universal Media Card, Professional Services, Service Assurance for Perimeta, SIP Provisioning Server, UX4410 Server, UX4510 Disk Array, UX9024 Server Video Messaging, VP2510 Integrated Softswitch, VP3510 Integrated Softswitch, VP6010 Integrated Softswitch, VP6050 Integrated Softswitch.

SCORES Analysis

Metaswitch Networks Strengths

Metaswitch provides network infrastructure hardware, software, and management technologies and services that help network operators to defend, modernize, extend, monetize and brand their businesses. The strategic vision is to migrate all products to cloud-based servers and/or services.


In May 2016, Metaswitch announced a new cloud service option, which allows service providers to move away from operating their own voice networks and instead buy these as a cloud service from the software vendor. That was one of seven major product announcements released at the Metaswitch Networks customer event. The others include an NFV starter kit, new analytics tools, an expanded Unified Communications solution and a security review service, among others.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

Metaswitch Networks Revenues, $M:

Type/Year 2011 2012 2013 2014 2015 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Metaswitch Networks Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Metaswitch Networks Revenues By Region, $M

Region % of Total Revenues 2015 Total Revenues, $M 2015 Enterprise Applications Revenues, $M 2015 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Metaswitch Networks 2015 Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Metaswitch Networks Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

Don't Miss our Customer Database

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

Metaswitch Networks Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

Metaswitch Networks Risks

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  • Ability to handle internal and external risk and challenges

Metaswitch Networks Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

Metaswitch Networks Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:


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