Metaswitch Networks Strengths, Domain Expertise, and Key Differentiators
Metaswitch is a cloud-native communications software company. The company develops commercial and open-source software solutions that are constructively disrupting the way that service providers build, scale, innovate, and account for communication services. By working with Metaswitch, visionary service providers are realizing the full economic, operational, and technology benefits of becoming cloud-based and software-centric.
Metaswitch Networks Recent Developments
In March 2019, Spark, a provider of digital services in New Zealand, has chosen Metaswitch’s Rhino Telephony Application Server (TAS) platform to transform and modernize its network. As a result, Spark will be able to take advantage of rapid service creation that supports new service testing within minutes and delivers carrier-grade “five-nines” availability in an IT-grade environment.
Metaswitch Networks Mergers and Acquisitions (M&A) Activities
In May 2020 Microsoft acquired Metaswitch Networks, a provider of virtualized network software and voice, data, and communications solutions for operators. The convergence of cloud and communication networks presents a unique opportunity for Microsoft to serve operators globally via continued investment in Azure, adding additional depth to the hyper-scale cloud infrastructure with the specialized software required to run virtualized communication functions, applications, and networks.
Metaswitch Networks Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Metaswitch Networks applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Metaswitch Networks and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Metaswitch Platform, Metaswitch Unified Communications, Metaswtich Cloud Contact Center customers.
Metaswitch Networks Overview
Ownership: - Francisco Partners, a private equity firm; Sequoia Capital, a venture capitalist firm; and Employee Benefit Trust (EBT)
Number of Employees: 800
Functional Markets: Customer Relationship Management, ERP Services and Operations Management,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Professional Services, Retail, Transportation, Utilities,
Metaswitch Networks Key Enterprise and Cloud Applications
Metaswitch Platform, Metaswitch Unified Communications, Metaswtich Cloud Contact Center
Metaswitch Networks Revenues, $M:
Type/Year | 2018 | 2019 | YoY Growth, % |
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Total Revenues, $M | Subscribe | Subscribe | Subscribe |
Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Metaswitch Networks Revenue Breakdown By Type, $M:
Type | License | Services | Hardware | Support & Maintenance | SaaS |
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% of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
Metaswitch Networks Enterprise Applications Revenues By Functional Markets, $M:
Metaswitch Networks Enterprise Applications Revenues By Verticals, $M:
Metaswitch Networks Revenues By Region, $M
Region | % of Total Revenues | 2019 Total Revenues, $M | 2019 Enterprise Applications Revenues, $M | 2019 Cloud Applications Revenues, $M |
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Americas | Subscribe | Subscribe | Subscribe | Subscribe |
EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
APAC | Subscribe | Subscribe | Subscribe | Subscribe |
Total | Subscribe | Subscribe | Subscribe | Subscribe |
Metaswitch Networks Direct vs Indirect sales
Region | Direct Sales | Indirect Sales | Total |
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Type % | Subscribe | Subscribe | Subscribe |
Revenues, $M | Subscribe | Subscribe | Subscribe |
Metaswitch Networks Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Metaswitch Networks Customers
No. of Metaswitch Networks Customers: 1000
No. of Metaswitch Networks Enterprise Applications Customers: 1000
No. of Metaswitch Networks Cloud Customers: x
No. of Metaswitch Networks Cloud Subscribers: 25000000
More than 1000 network operators worldwide are Metaswitch's customers, including Piston Cloud Computing, OpenIP, AT&T, Bell Aliant, BT, Sprint Nextel, Cable & Wireless Worldwide, Cablevision, Deutsche Telekom, Verizon, Vodafone, Integra Telecom, Astound, iRis Networks, Knology Inc., Lafayette Utilities System, Ben Lomand, Telephone Cooperative, M1, Big River Telephone, MCV Broadband, Birch Communications, Mescalero Apache Telecom, Bluegrass Cellular, Mountain Telephone, Bresnan Communications, Movilnet, Bristol Tennessee Essential Services, Movistar, BroadRiver, Optimum Lightpath, Broadview Networks, PAETEC, RCN Telecom Services LLC, BVU, Saddleback Communications, Suddenlink Communications, Cantv, SureWest Communications, Cavalier/PAETEC, Télébec, CenturyLink, Telecom Argentina, Chunghwa Telecom, Telefónica, Cincinnati Bell, Telekom Austria Group, TelePacific Communications, Digicel Group, ThinkTel, EarthLink, Tricom, Frontier Communications Corp., GVTC, Vision Net, HTC Inc., Inmarsat, Wave Broadband, INS Network, Windom Municipal Utilities, and Windstream Corp.
Metaswitch Networks Market Opportunities, M&A and Geo Expansions
Rapid modernization and migration of customer network operators to all-IP voice/data infrastructures. Award-winning Immersive Multimedia Telephony solutions let operators move conversations or sessions among fixed-line and mobile connections and diverse endpoints and provide end-users with a surround technology experience that adapts to their needs. Increasingly cloud-based service offerings. Award-winning SIP session routing and session border control offerings.
Metaswitch Networks Risks and Challenges
Patent infringement lawsuits with Genband resulted in mixed outcomes for both with Metaswitch losing the first case and Genband being awarded $8.2M in damages. Patents in the second case were ruled invalid and no damages were awarded.
Metaswitch Networks Ecosystem, Partners, Resellers and SI
Direct sales force covers North America, the Caribbean, Latin America, Europe, and Asia-Pacific. Indirect sales go through value-added resellers, including B.A.S.E.Technologies, CITEX Ltd, and SedamIT.
Among its technology partners are 6wind, Alcatel-Lucent, Algo Communication Solutions, Allied Telesis, AudioCodes, Avaya, Bandwidth, Canonical, Citel, Citrix, Conklin Intracom, CTI Group, CustomCall, Daitan, Dasan Networks, Datatrend, Digium, DuVoice, Enghouse Networks, Escene, ETI Software Solutions, and many others.
Metaswitch Networks Cloud Infrastructure Insights
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- Metaswitch Networks Public Cloud and Infrastructure (IaaS)
- Metaswitch Networks Platform (PaaS)
- Metaswitch Networks Application Delivery
- Metaswitch Networks Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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