Moxie Software Strengths, Domain Expertise, and Key Differentiators
Moxie Software offers enterprise social applications that enable companies to connect employees, customers and partners, to engage in business, share knowledge and collaborate. Its Spaces by Moxie applications help customers monitor more than three billion social interactions per year.
Moxie Software's proprietary apps include Diner Connection, a flagship product which is an online waitlist management system for restaurants, SkaFash, an application to help musicians gather fan database information at concert venues, and Connected to Us, a derivation of Diner Connection, giving businesses the ability to notify customers about upcoming events. Moxie has successfully engineered and built out its SaaS architecture using RightScale, AWS, VMware and HP.
Moxie Software Recent Developments
In September 2017, Moxie Software launched the Kbot application. Moxie's Kbot application is a new digital engagement solution that enables companies to effectively guide their customers through the entire digital journey, without the need for human assistance. From completing quote and application forms to booking travel reservations or checking out of an online shopping cart, Kbot provides the information customers need to complete a task quickly and efficiently.
Moxie Software Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Moxie Software applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Moxie Software and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Spaces by Moxie, customers.
Moxie Software Overview
Ownership: - x
Number of Employees: 220
Functional Markets: Customer Relationship Management,
Key Verticals: Automotive, Banking and Financial Services, Communication, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Manufacturing, Media, Faith Based Nonprofit, Youth and Elderly Care Nonprofit, Special Cause Nonprofit, Professional Services, Retail, Transportation,
Moxie Software Key Enterprise and Cloud Applications
Spaces by Moxie,
Moxie Software Revenues, $M:
| Type/Year | 2018 | 2019 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Moxie Software Revenue Breakdown By Type, $M:
| Type | License | Services | Hardware | Support & Maintenance | SaaS |
|---|---|---|---|---|---|
| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
Moxie Software Enterprise Applications Revenues By Functional Markets, $M:
Moxie Software Enterprise Applications Revenues By Verticals, $M:
Moxie Software Revenues By Region, $M
| Region | % of Total Revenues | 2019 Total Revenues, $M | 2019 Enterprise Applications Revenues, $M | 2019 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Moxie Software Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Moxie Software Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Moxie Software Customers
No. of Moxie Software Customers: 600
No. of Moxie Software Enterprise Applications Customers: 600
No. of Moxie Software Cloud Customers: 600
No. of Moxie Software Cloud Subscribers: 500000
More than 600 companies run Moxie Software solutions to transform the customer experience. Among its customers are: Telefonica, Allied Irish Bank, Epson, 3M, Nationwide, Staples, RCI, Dell, Crocs, Aramark, BetVictor, Bae Systems Information Technology, The British Army, CenturyLink, Citco, Costco Travel, Infusionsoft, Mazda Motor of America, Paychex, Pitney Bowes, and many others.
Moxie Software Market Opportunities, M&A and Geo Expansions
Moxie recently unveiled a digital engagement suite that enables businesses to staff their online storefronts, taking advantage of Intelligent decisions and performance analytics support from Moxie.
Moxie Software Risks and Challenges
With a new CEO at the helm of Moxie, more changes are expected for the vendor's go-to-market and development strategies as it seeks to better differentiate itself in the crowded field dotted with hundreds of social media applications vendors.
Moxie Software Ecosystem, Partners, Resellers and SI
Moxie partners with leading technology providers to offer innovative solutions that integrate with Moxie. Among its partners are IBM Tealeaf, Amazon Web Services, Glance, Lionbridge, Nuance, IBM Content Management and Discovery, HP, Salesforce.com and Antrix Techinfo.
Moxie's comprehensive integration framework, integrates Moxie with Salesforce.com's Service Cloud, helping businesses connect with their customers faster and become more responsive across multiple communication channels. Moxie integration with Salesforce.com's Service Cloud for Live Chat, Email and Knowledge are immediately for customers of Salesforce Professional and Enterprise editions.'
Moxie Software Cloud Infrastructure Insights
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- Moxie Software Public Cloud and Infrastructure (IaaS)
- Moxie Software Platform (PaaS)
- Moxie Software Application Delivery
- Moxie Software Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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