NGA Human Resources, a Alight Solutions Company Among Cloud Top 500

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NGA Human Resources, a Alight Solutions Company Strengths, Domain Expertise, and Key Differentiators

NGA Human Resources (NGA HR) specializes in HR business process outsourcing and its HCM offerings include both Cloud-based and on-premise HR, payroll, workforce and case management applications. HCM applications include euHReka for core HR and payroll.

Globally over 3 million employees are managed on NGA HR software or services through one of its business process outsourcing (BPO) service delivery centers. NGA HR’s strengths lie in delivering proprietary and integrated HR applications via the Cloud as well as hosted solutions, along with managed payroll and BPO services. In addition, its increased involvement in payroll implementations for Workday HCM and SAP SuccessFactors Employee Central applications customers underscores NGAhr’s intrinsic value in global infrastructure support as well as process and domain expertise, filling the void left untouched by other HR applications vendors.

NGA Human Resources, a Alight Solutions Company Recent Developments

Boosted its alliance with SAP SuccessFactors and Kronos to shore up its services delivery, which comes bundled with HR and payroll domain expertise.

In April 2019, The Belgian Defence and the Integrated Police have selected NGA Human Resources as their long-term payroll partner. The payroll project, one of Belgium’s largest, will migrate the forces’ two legacy payroll processes to a single SAP payroll system. NGA HR will build, maintain and run payroll and post-payroll services for 85,000 public sector employees working for Belgian Defence and the Integrated Police services, in Belgium. NGA HR started the implementation program at the start of 2019.

NGA Human Resources, a Alight Solutions Company Mergers and Acquisitions (M&A) Activities

In August 2019, Alight Solutions, a provider of technology-enabled health, wealth and human capital management (HCM) and financial management solutions acquired NGA Human Resources, a provider of digital HR and multi-country payroll services. As one of the largest multinational payroll providers, NGA HR is enabled to deliver HR & payroll services across more than 188 countries.

Underpinning NGA HR’s HR and payroll expertise is its industry-leading technology platforms including hrX, which provides companies with a centralized point to access their payroll and HR solutions including analytics; and its euHReka multi-tenant cloud payroll platform, which is localized to support payroll in 51 different countries.

NGA Human Resources, a Alight Solutions Company Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying NGA Human Resources, a Alight Solutions Company applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of NGA Human Resources, a Alight Solutions Company and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified NGAhr Cloud, customers.

NGA Human Resources, a Alight Solutions Company Key Enterprise and Cloud Applications

NGAhr Cloud,

NGA Human Resources, a Alight Solutions Company Revenues, $M:

Type/Year20172018YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

NGA Human Resources, a Alight Solutions Company Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

NGA Human Resources, a Alight Solutions Company Revenues By Region, $M

Region% of Total Revenues2018 Total Revenues, $M2018 Enterprise Applications Revenues, $M2018 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

NGA Human Resources, a Alight Solutions Company Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

NGA Human Resources, a Alight Solutions Company Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified NGA Human Resources, a Alight Solutions Company Customers


No. of NGA Human Resources, a Alight Solutions Company Customers: 250

No. of NGA Human Resources, a Alight Solutions Company Enterprise Applications Customers: 250

No. of NGA Human Resources, a Alight Solutions Company Cloud Customers: 250

No. of NGA Human Resources, a Alight Solutions Company Cloud Subscribers: 3 million


NGA HR serves more than 250 multinational customers including Amrest, State Street Bank, NBC Universal, Lonza, AstraZeneca, CA Technologies, General Electric and Fifth Third Bank. NGA helped migrate a number of HR customers to the Cloud including SPX, Lundbeck, ThyssenKrupp, Stanley Black & Decker, and Uniper. Some of its customers are leveraging NGA HR for future-proofing their payroll environment.

For example, a global bank with major operations in Germany, Poland, Switzerland, and the Channel Islands recently decided to replace its legacy payroll processing system by leveraging the latest Cloud technology from NGA HR.

After a lengthy review, the US-based bank realized that it could incur significant future risks if it continues to run its payroll in the above countries using a 25-year-old software package that is tethered to a 35-year-old printer while relying on local payroll service providers that have reached their limits in terms of handling any European headcount growth at the bank.

NGA Human Resources, a Alight Solutions Company Market Opportunities, M&A and Geo Expansions

For midmarket companies, NGA HR will target those with fewer than 15,000 employees that are in need of replacing or outsourcing their HR & payroll systems in order to reduce operating costs and improve overall process efficiency. NGA HR’s midmarket offerings are designed to set up and run HR, payroll as well as filing taxes, meeting compliance requirements and covering direct deposit and year-end W2s on behalf of their customers.

Where required, local country payroll results will be integrated into a global payroll solution, while incorporating the payroll data into Cloud HR systems from Workday, SAP, and Oracle.

NGA Human Resources, a Alight Solutions Company Risks and Challenges

Over the next few years, NGA HR is expected to emphasize its core competency of delivering HR and payroll services, while improving support capabilities such as release updates via the Cloud. That underscores a shift in its earlier strategy of seeking to productize its HR offerings. In addition, its mid-market push requires considerable support and overhead increase at the local level, a transition period that will take time to achieve the economy of scale.

Equally time-consuming will be the replication process as some of its clients are more progressive than others when it comes to the creative use of BPO and Cloud solutions for mitigating future risks. Similarly, the challenge for NGAhr is to continue to lead with its services expertise and follow the engagement lifecycle with the augmentation of cloud applications in order to achieve better total cost of ownership and overall outcome for its customers.

NGA Human Resources, a Alight Solutions Company Ecosystem, Partners, Resellers and SI

NGA HR primarily sells direct. It also partners with SAP and Workday in helping them provide payroll support to their HCM customers.

During the first half of 2019 NGA made three different partnerships: - In January, NGA Human Resources partnered with Gospel Technology. Gospel Technology was recently recognized as Salesforce Ventures’ first global investment in blockchain technology.

In February, NGA Human Resources partnered with Beqom, the global provider of cloud-based employee compensation solutions, to provide enterprise clients with a single platform for managing Total Reward and compensation programs. The same period NGA partnered with Benify, the digital HR benefits solutions company. Together, they will provide businesses with the fully integrated rewards and benefits platforms they need to attract, motivate and retain talent in the increasingly competitive digital world of work.

NGA Human Resources, a Alight Solutions Company Cloud Infrastructure Insights

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Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


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