Noble Systems Among Cloud Top 500

1200 Ashwood Parkway, Suite 300

Atlanta, GA, 30338-4747, United States

1 404-851-1331

https://www.noblesystems.com/

371

Noble Systems Strengths, Domain Expertise, and Key Differentiators

Noble offers a unified suite of inbound, outbound and blended omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. Noble's premise, cloud, innovative premise/cloud hybrid, and managed service platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics and decisions, strategy planning, and workforce management.

Noble Systems Recent Developments

In January 2020, Avaya partnered with Noble Systems to enhance Avaya IX Contact Center solutions with additional new toolsets, including gamification for employee engagement, and data analytics solutions for intelligent automation of processes to improve customer contact strategies.

In October 2019, Noble launched Noble Gamification, which is a unified employee engagement platform designed to increase agent productivity and reduce attrition in call centers. Noble leverages game mechanics across the employee generational spectrum to ultimately align the company’s objectives with its employees’ activities.

Noble Systems Mergers and Acquisitions (M&A) Activities

In March 2018, Noble Systems acquired FidoTrack, provider of Cloud Gamification software and services for call centers. Noble Systems re-branded employee engagement products as Noble Gamification. Through Noble's "Fast Start" connectors, it allowed existing Noble contact center clients to quickly deploy the Noble Gamification system and connect it to their Noble Solution platform.

Noble Systems Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Noble Systems applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Noble Systems and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Noble Cloud Solution, Noble Solution, Noble Enterprise Solution, Noble CallTech customers.

Noble Systems Key Enterprise and Cloud Applications

Noble Cloud Solution, Noble Solution, Noble Enterprise Solution, Noble CallTech

Noble Systems Revenues, $M:

Type/Year20182019YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Noble Systems Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Noble Systems Revenues By Region, $M

Region% of Total Revenues2019 Total Revenues, $M2019 Enterprise Applications Revenues, $M2019 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Noble Systems Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Noble Systems Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Noble Systems Customers


No. of Noble Systems Customers: 4000

No. of Noble Systems Enterprise Applications Customers: 4000

No. of Noble Systems Cloud Customers: x

No. of Noble Systems Cloud Subscribers: x


Tens of thousands of agents at more than 4,000 client installations worldwide use Noble platforms to manage millions of customer contacts each day. Some of Noble's customers are: American Academy of Art, Ameridial, Apex Credit Management, Clear Answer, Contact Centers Australia, GSB, RES Q, and many more.

Noble Systems Market Opportunities, M&A and Geo Expansions

In 2019, Noble Systems unveiled its recent move to a new multi-purpose office and contact center facility in Manila, Philippines. The new office allows Noble to provide more responsive services and support for the company's regional and global partners.

The company has doubled its EMEA sales force, promoting Paul Wood to manage the existing Northern UK and Scotland sales team, plus bringing in Neil Titcomb to further expand the sales team in the Southern UK, Ireland, and South Africa markets.

Noble Systems Risks and Challenges

Call center compliance is the single biggest risk factor for new call center entrepreneurs.

Noble Systems Ecosystem, Partners, Resellers and SI

Among Noble partners are Nuance, PossibleNOW, CompliancePoint, Cynergy, Intel, Call Compliance, Inc., Contact Center Compliance, CfMC, Avaya Developer Connection and others.

Noble Systems Cloud Infrastructure Insights

Subscribe to read more about:

  • Noble Systems Public Cloud and Infrastructure (IaaS)
  • Noble Systems Platform (PaaS)
  • Noble Systems Application Delivery
  • Noble Systems Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


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