Panviva Pty, Ltd Strengths, Domain Expertise, and Key Differentiators
Panviva is a content and knowledge-management (KM) system providing on-demand, real-time answers that solve customers’ most immediate problems. Panviva organizes and manages content—policies, procedures, technical documentation, FAQs—into simple bites of information that customers can easily understand and customer service reps can easily explain. Panviva provides a better experience for customers because they receive the help they need from customer service reps faster. It provides a better experience for employees because they have confidence that the information they are providing is current, accurate and timely, allowing for more time spent caring for the customer rather than hunting for information.
Panviva Pty, Ltd Recent Developments
In June 2019, Panviva launched Digital Orchestrator – a platform that creates, curates and delivers real-time knowledge to any channel or device a customer or employee chooses to use. It’s product that eliminates information and departmental silos with its innovative knowledge ecosystem. The platform delivers responses fit for specific channels, voice, chatbot, mobile, web or augmented reality.
Panviva Pty, Ltd Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Panviva Pty, Ltd applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Panviva Pty, Ltd and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Panviva customers.
Panviva Pty, Ltd Overview
Ownership: - x
Number of Employees: 70
Panviva Pty, Ltd Key Enterprise and Cloud Applications
Panviva Pty, Ltd Revenues, $M:
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|Enterprise Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Panviva Pty, Ltd Revenue Breakdown By Type, $M:
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Panviva Pty, Ltd Enterprise Applications Revenues By Functional Markets, $M:
Panviva Pty, Ltd Enterprise Applications Revenues By Verticals, $M:
Panviva Pty, Ltd Revenues By Region, $M
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Panviva Pty, Ltd Direct vs Indirect sales
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Panviva Pty, Ltd Customers - Breakdown by Geo, Size, Vertical and Product
No. of Panviva Pty, Ltd Customers: x
No. of Panviva Pty, Ltd Enterprise Applications Customers: x
No. of Panviva Pty, Ltd Cloud Customers: x
No. of Panviva Pty, Ltd Cloud Subscribers: x
In March 2019, Mid-Atlantic has selected Panviva to provide customer service to members through its cloud-based platform. AAA is a motoring and leisure travel organization and provides its members with a full range of travel, insurance, financial and automotive-related services.
Panviva helps many companies around the globe increase revenue and drive higher Operating Income numbers, like: HP, Caterpillar, Fosters, British Telecom, BUPA, ANZ, Westpac, Bank of Queensland, Foxtel, Medibank, Origin Energy, Telstra.
Panviva Pty, Ltd Market Opportunities, M&A and Geo Expansions
In April 2019, Panviva entered the Canadian market to help companies deliver exceptional customer experience. Panviva with its customer experience platform changed the CX landscape. It demonstrated its technology for the first time in Canada at the Customer Experience Strategies Summit.
Panviva Pty, Ltd Risks and Challenges
Revenue from sales is concentrated in Australia and North America.
Panviva Pty, Ltd Ecosystem, Partners, Resellers and SI
As part of Panviva's Partnership Network, there are: Implementation Partners, Content Partners and Technical Partners. Some of them are: APPLY Synergies, Ceek a Better Way, Collected Thoughts, CoreAxis, CustomerDriven, ENGAGYS, Saiff Solution, and others.
Panviva Pty, Ltd Cloud Infrastructure Insights
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- Panviva Pty, Ltd Public Cloud and Infrastructure (IaaS)
- Panviva Pty, Ltd Platform (PaaS)
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- Panviva Pty, Ltd Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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