Phenom People Among Cloud Top 500

300 Brookside Ave, Building 18, Suite 200

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Phenom People Strengths, Domain Expertise, and Key Differentiators

Phenom People, a provider of a Talent Experience Management, helps companies attract phenomenal talent through personalized digital experience. The Phenom People Talent Experience Management platform automates the complex process of driving awareness, interest, engagement, and acquisition for qualified talent.

Phenom People Recent Developments

In April 2019 Phenom People introduced Talent Experience Management (TXM) as the holistic approach and platform to connect every interaction throughout the talent lifecycle by delivering personalized experiences. Talent Experience Management unifies technology and experience design to enhance the talent journey, transforming interested candidates to thriving employees to enthusiastic brand advocates, while recruiters and management boost productivity and communicate seamlessly.

The Phenom Talent Experience Management platform enhances the experiences of four key talent stakeholders: candidates, recruiters, employees, and management. When adopted, Talent Experience Management delivers a higher level of talent quality by aligning the objectives, priorities, and actions of these stakeholders. This enables organizations to enhance and personalize every moment along the talent journey.

In January 2019, Phenom People introduced Phenom Bot and Phenom Bot Plus, enabling real-time candidate messaging to engage with active and passive job seekers. Powered by conversational AI and available on Phenom Career Sites, talent acquisition teams can now use bot technology to provide increased personalization, while automating the qualification process, interview scheduling and answering candidates' most frequently asked questions. This automation enables TA teams to spend quality time with candidates and less time in the crux of administrative tasks. The world of attracting, engaging, converting and retaining talent has changed. In parallel with the evolution of how people buy and consume, the way people apply to jobs and engage with employers has also shifted in the last decade. Candidates now expect customization and immediate correspondence across their candidate journey, from first look to the first day. Conversational AI is a response to this shift. Talent acquisition teams are finding new ways to engage with candidates and amplify the candidate recruitment experience. Through greeting, engaging and asking the candidate questions about their career preferences, the Phenom Bot builds the candidate profile and delivers personalized job recommendations, all while enabling the job search and application process directly with a bot.

For the first time, recruitment teams can utilize Phenom Bot Plus, which offloads the time constraints of aggregating candidate's work qualifications, coordinating calendars and answering candidate questions. Eliminating these functions puts quality applications in hand faster and allows for more facetime between recruiter and candidate.

In November 2018, Phenom People released Phenom AI, including hyper-personalized candidate experience, conversational bot to engage, pre-screen and schedule interviews, CRM to discover candidate intetn, engagement and fit score, and an all-new Insights Dashboard that provides a real-time visualization of assigned jobs, leads, applicants, referrals, lists and tasks.

Phenom People Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Phenom People applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Phenom People and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified TRM Cloud, customers.

Phenom People Key Enterprise and Cloud Applications

TRM Cloud,

Phenom People Revenues, $M:

Type/Year20182019YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Phenom People Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Phenom People Revenues By Region, $M

Region% of Total Revenues2019 Total Revenues, $M2019 Enterprise Applications Revenues, $M2019 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Phenom People Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Phenom People Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Phenom People Customers

No. of Phenom People Customers: 300

No. of Phenom People Enterprise Applications Customers: 300

No. of Phenom People Cloud Customers: 300

No. of Phenom People Cloud Subscribers: x

At the end of 2018 and the beginning of 2019, the company welcomed new enterprise customers and over 190 new employees, launched innovative product features.

With one-third of customers outside of the U.S., Phenom People continues to expand its customer base across all major industries, including hospitality, technology, healthcare, pharmaceutical, and financial services. Notable 2018 customers include the world's largest genealogy company, an American global manufacturer of confectionery and pet food, and one of Europe's most valuable consumer goods companies.

With one-third of customers outside of the U.S., Phenom People continues to expand its customer base across all major industries, including hospitality, technology, healthcare, pharmaceutical, and financial services. Notable 2018 customers include the world's largest genealogy company, an American global manufacturer of confectionery and pet food, and one of Europe’s most valuable consumer goods companies.

In 2017, Phenom People expanded it's 220+ client list with brand new names such as Foot Locker Inc., Southwest Airlines, Whole Foods Market, Express Scripts, DaVita Healthcare Partners Inc., Abbott, Citrix, General Electric, General Motors, Microsoft, Philips, and RBC.

Phenom People Market Opportunities, M&A and Geo Expansions

In January 2020 Phenom People has raised $30 million in a Series C round of funding led by WestBridge Capital, with participation from eBay founder Pierre Omidyar’s VC firm Omidyar Ventures, AXA Venture Partners, Sierra Ventures, Sigma Prime Ventures, Karlani Capital, and a fund belonging to AllianceBernstein.

The latest update on Phenom People in their ecosystem department is that they have partnered with SwoopTalent, a candidate sourcing platform, to improve the recruiter experience by providing talent acquisition teams with access to more qualified job leads. The integration automatically delivers best-fit candidate profiles into the Phenom CRM, increasing recruiter productivity by eliminating the need to manually source new leads and providing the ability to nurture silver medalists and other candidates with up-to-date information. Manually sourcing and updating candidate profiles is time-consuming and increases the risk of outdated and incorrect information.

The SwoopTalent and Phenom People partnership provides recruiters with an abundance of new candidates with the right information the first time around, shortening the time from sourcing to hiring. SwoopTalent houses hundreds of millions of candidate profiles, which can be accessed in the Phenom CRM. Phenom's AI solution reviews the imported job leads list and automatically recommends best-fit candidates for an open job. Recruiter experience is one of the four experiences that make up Talent Experience Management, which also includes candidate experience, employee experience, and management experience. The Phenom Talent Experience Management platform uses a holistic approach to connect the interactions between each of these experiences.

Phenom People is investing heavily in R&D to strengthen its artificial intelligence capabilities in order to improve its Talent Relationship Marketing offerings.

Phenom People Risks and Challenges

In the past two years, Phenom People made several changes in their leadership team by appointing a new Vice President of Business Development, Vice President of International Sales & Strategic Partnerships, Vice President of Customer Experience, Vice President of Client Strategy and Vice President of Client Services.

The new Go-To-Market strategy and sales execution plan is expected to take place in the upcoming quarters by boosting its customer count to reach a critical mass is key to its long-term success.

Phenom People Ecosystem, Partners, Resellers and SI

In December 2017, Phenom People become a Workday Certified Solution Partner to provide seamless integration between Workday Recruiting and Phenom People TRM Cloud Platform.

Earlier, in March 2017, Phenom People became a Silver Partner in the Oracle PartnerNetwork (OPN) Specialized program for enhancing recruiting operations to clients using Oracle Talent Acquisition Cloud.

Phenom People Cloud Infrastructure Insights

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  • Phenom People Public Cloud and Infrastructure (IaaS)
  • Phenom People Platform (PaaS)
  • Phenom People Application Delivery
  • Phenom People Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: Us

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