Protel Strengths, Domain Expertise, and Key Differentiators
Since 1994 protel hotelsoftware GmbH has been developing technology solutions for the hotel industry and related sectors. Founded at the beginning of the Windows era, protel hit the ground running by introducing the first property management system with a graphic user interface. At the dawning of the Cloud era, protel is set and ready for the next challenge. Complementing its on-premise solutions, protel now offers both Web-based and Cloud solutions for hotel management.
With headquarters in Dortmund, Germany, a branch office in Dubai as well as a large network of partners, protel enjoys a worldwide presence. Protel acquired the first “Cloud clients” for book at once, their brand-new web-based property management software (PMS).protel Air, the feature-rich Cloud PMS for larger hotels and hotel chains, followed soon after. Now, more than 4,000 clients use Cloud solutions by protel.
Protel Recent Developments
protel and Posera have developed a two-way interfacing system, creating a powerful and flexible management platform that allows free communication within a complex hospitality framework. Hospitality properties can communicate guest and billing information through protel’s innovative cloud PMS, protel’s Enterprise Hospitality Platform, and food and beverage venues through the feature-rich Maitre’D POS, instantaneously reconciling sales data and consolidating sales reporting across the property or property group.
Xn Hotel Systems Group Limited and Protel hotelsoftware GmbH announced a strategic investment and expanded international alliance. Protel hotelsoftware GmbH entered in a partnership with central data management platform Dailypoint in early 2019. It will allow protel customers to automatically clean, correct, and de-duplicate their guest profiles within their protel PMS.
Protel Mergers and Acquisitions (M&A) Activities
In 2019, Posera Ltd. (“Posera”) acquired by Posera by PayFacto Inc. (“PayFacto”) has been completed. Pursuant to the Arrangement, PayFacto has acquired all of Posera’s issued and outstanding common shares (“Shares”) for $14.5 million CDN on a cash-free, debt-free basis, in an all-cash transaction, of which $1 million will be placed in escrow for a period of 2 years.
In 2015, Protel acquired a majority share of incub8 Software Labs, ushering new apps that incorporate Data Warehouse solutions for Cloud-based reporting for the hospitality vertical.
Protel Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Protel applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Protel and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified protel CENTRAL customers.
Ownership: - x
Number of Employees: 250
Functional Markets: Collaboration, ERP Services and Operations Management,
Key Verticals: Leisure and Recreation, Hospitality,
Protel Key Enterprise and Cloud Applications
Protel Revenues, $M:
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* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Protel Revenue Breakdown By Type, $M:
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Protel Enterprise Applications Revenues By Functional Markets, $M:
Protel Enterprise Applications Revenues By Verticals, $M:
Protel Revenues By Region, $M
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Protel Direct vs Indirect sales
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Protel Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Protel Customers
No. of Protel Customers: 14000
No. of Protel Enterprise Applications Customers: 14000
No. of Protel Cloud Customers: 4000
No. of Protel Cloud Subscribers: x
Over 14,000 hotels and hotel management schools (4,000 of whom are registered as protel Cloud users) in more than 90 countries use protel software solutions. Among its cloud customers are: Hotel al faro, Hotel Schlossvilla Miralago, Haus am See, Øigardseter Fjellstue, Riad AnaYela, The chillhouse, Apartments Thommen, Hotel Landgasthaus Fischer, Hotel Norderriff, Villa Kisseleff, Hotel Alpeniglu, Lederer’s Living in Kaprun, White Lounge – Mayrhofner Bergbahnen, Best Western Hotel Butterfly, Hotel Engiadina and many others.
Protel Market Opportunities, M&A and Geo Expansions
In August 2021, protel have teamed up with Eynav, a technology partner that provides exceptional service to the local hospitality market in Israel. This partnership will ensure that Israeli hoteliers will always be able to get the best hospitality technology available.
In 2015, protel acquired a majority share of incub8 Software Labs, ushering new apps that incorporate Data Warehouse solutions for Cloud-based reporting for the hospitality vertical.
In 2014 protel introduced a mobile app that enables its hotel guests to better connect with the lodging facility after they make a reservation. After it’s downloaded to their phone, the app is then available as a kind of mobile concierge providing the guest with information and service.
In 2013 protel reaffirmed its commitment to the Austria market by opening a local subsidiary.protel has been working with about 1,000 customers in Austria. The partnership between Protel and Serenata CRM resulted in a advanced 2-way integration between protel On-Premise and protel Air. Established in 2018, the technology partnership between Serenata CRM and protel has resulted in a robust, fully integrated, and standardized solution for the hospitality industry.
Protel Risks and Challenges
Protel’s migration to the Cloud is a work in progress.
Protel Ecosystem, Partners, Resellers and SI
Protel resellers include Europe (Horeca Technology Solutions, ASW Systems a.s., System Partner International a.s., IdeoSoft, 42 GmbH, Hotel EDV systeme, SOFTSTAR Computer Systems GmbH, hoga-data GmbH, Gastro Vision GmbH , Xn Hotel Systems Ltd., HiT Hospitality Integrated Technologies S.A., Serenissima Informatica SpA, Retail Systems Technology Ltd, Reservation Partner LT UAB, PROSYS S.A., Econostra Hotel Software, Wincor Nixdorf Sp.z o.o., HITS – Hospitality I.T.Solutions, Hospitality Management Partners, MC sistemi d.o.o., Serenissima Informática España S.L., REBAG DATA AG Hotelinformatik, Europrotel Hotel Software), Africa (Cihost, Enterprise Data Service EDS, Pro Hotel Software, Ankerdata (Pty) Ltd), Middle East (Adl Afarinane Mandegar Co;Ltd, SMA Computers Co.W.L.L., Interact LLC, Information Management Solutions s.a.l., Cite Arabia, protel hotelsoftware international) and Australia and Asia (Xn Australia Pty Limited, FIRST Information Systems Co.Ltd.).
In March 2019, Protel enrolled on a partnership journey with Ariane Allegro, a self-service platform. Customers utilizing protel. I/O can now upgrade to advanced kiosk and web-based self-service solutions. The integration is available via the protel Services Marketplace and enables clients to add support for Ariane's self-service products in a few simple steps.
Protel Cloud Infrastructure Insights
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- Protel Public Cloud and Infrastructure (IaaS)
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Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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