Reflexis Systems Strengths, Domain Expertise, and Key Differentiators
The Reflexis cloud-based Real-Time Store Operations Platform helps retailers simplify store operations, provide an improved line of sight for field managers, and streamline corporate processes. Reflexis store execution (task management, store auditing, real-time execution), labor operations (workforce management, employee self-service, time and attendance), mobility, and analytics solutions enable retailers to unleash the power of store associates, giving them more opportunities for customer engagement, providing customers with a more consistent brand experience.
Reflexis Systems Recent Developments
In 2020, Reflexis Systems Inc. has released a new Reflexis Tablet Clock that supports facial recognition capability out of the box, eliminating the need to physically touch common surfaces. This touchless system will benefit front-line, essential employees at grocers, convenience stores, pharmacies, hardware stores, hospitals, and others, eliminating a potential point of infection.
In May 2019, Reflexis has released QNotes, an in-app, peer-to-peer communication system embedded within the Reflexis ONE platform. The tool enables retailers to quickly send messages across the organization. QNotes is designed to simplify communication between the corporate office, field managers, store managers, and associates by allowing them to easily contact one another. The solution also can uncover communication trends, such as how many store associates have viewed messages or the percentage of store associates who have responded to messages. Together, the collection of tools within the Reflexis ONE platform helps retailers automate processes such as labor scheduling, simplifies store operations to help drive efficiency and aids companies as they navigate changing labor laws.
In 2017, the Reflexis platform has been selected by retailers generating a total of more than $229 billion, with more than 300,000 employees and running more than 15,000 stores. Reflexis received a minority equity investment from the private equity firm Great Hill Partners. Reflexis exhibited and participated in retail trade shows in the U.S., Brazil, Germany, the United Kingdom, and Sweden, in addition to holding its annual global user group conference.
Reflexis Systems published that they have successfully completed Zebra Technologies’ Validated Program for the MyWork interface. This designation indicates to customers and partners that MyWork was successfully tested – confirming its performance and functionality with select Zebra devices. Reflexis MyWork was also certified on the Zebra Technologies Internet of Things and mobility Savanna platform.
Reflexis Systems Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Reflexis Systems applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Reflexis Systems and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Reflexis Cloud Solutions, customers.
Reflexis Systems Overview
Ownership: - x
Number of Employees: 500
Reflexis Systems Key Enterprise and Cloud Applications
Reflexis Cloud Solutions,
Reflexis Systems Revenues, $M:
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* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Reflexis Systems Revenue Breakdown By Type, $M:
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Reflexis Systems Enterprise Applications Revenues By Functional Markets, $M:
Reflexis Systems Enterprise Applications Revenues By Verticals, $M:
Reflexis Systems Revenues By Region, $M
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Reflexis Systems Direct vs Indirect sales
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Reflexis Systems Customers - Breakdown by Geo, Size, Vertical and Product
No. of Reflexis Systems Customers: 275
No. of Reflexis Systems Enterprise Applications Customers: 275
No. of Reflexis Systems Cloud Customers: 160
No. of Reflexis Systems Cloud Subscribers: 160
Since 2001, more than 275 customers in multiple vertical categories such as retail, hospitality, and Quick Service Restaurants have selected Reflexis solutions. Reflexis System had more than 40 successful implementations completed across EMEA, Latin America and North America in 2018.
Reflexis implemented the solutions across a wide variety of industry retail verticals including grocery, specialty, hard goods, drug store, convenience, department stores, and home improvement, among others. The Reflexis ONE solutions that were successfully implemented in leading global retailers include Workforce Scheduler (budgeting, forecasting, and labor scheduling), Real-Time Task Manager, StoreWalk, Employee Self-Service, ReflexisPlus (task management and store auditing for mid-sized retail chains), Time and Attendance, and Advanced Analytics and Reporting.
Reflexis System customers are Target, The Home Depot, CVS, Walgreens, Dollar General, Kohl's, Staples, Best Buy, AutoZone, T.J.Maxx, Marshalls, Dick's Sporting Goods, American Eagle Outfitters, Advance Auto Parts, Express, Chico's, Tesco, Sephora, Argos, REWE (Germany), Coop (Switzerland), Debenhams, McDonald’s UK, Carphone Warehouse, David Jones (Australia), Falabella (Chile), Liverpool (Mexico), Sodimac (Chile), and many others.
Reflexis Systems Market Opportunities, M&A and Geo Expansions
In 2020, Reflexis Systems released that the company continued its strong results in the Latin America region in 2019, achieving nearly 50% year-over-year growth. In addition to signing new customers, Reflexis Latin America also guided customers to successful implementations and go-lives.
Reflexis has created Reflexis Appointments, to help manage appointments during COVID-19. Reflexis designed to help retailers reopen stores safely for associates and customers while meeting required state and local regulations. The tool helps both shoppers and associates generate schedules for store visits, in-home service, order pickup, and other tasks.
Reflexis aims for incremental growth in Europe with new operations in Germany and new partnerships in Russia and Spain.
Reflexis Systems Risks and Challenges
Scaling out its reach through cloud expansion could help Reflexis penetrate mid-sized and regional retailers in different countries.
Reflexis Systems Ecosystem, Partners, Resellers and SI
In 2020, Reflexis Systems partnered with the Saudi Arabian supermarket and hypermarket retailer BinDawood Holding. BinDawood Holding will implement three key Reflexis systems across its store operations: Real-Time Task Manager, Q-Audit, and Q-Forms. The introduction of these systems will improve BinDawood Holding’s operational efficiency by enhancing management control and increasing visibility around tasks and reporting.
In April 2019 Reflexis Systems has relocated of its EMEA headquarters to Central 40, Chineham Business Park in Hampshire, to accommodate a 50% increase in staff.
In 2018, Reflexis doubled existing office space in Basingstoke (UK); Dedham, MA; Atlanta, GA; and Pune, India, while opening the Cloud Centre for Excellence in Columbus, OH. Including the German subsidiary, the EMEA staff headcount increased by 96% in 2018 and is on pace for further growth in 2019, as the firm scales to meet customer demand.
The largest areas of growth in the UK include both the sales and professional services functions that directly support new customers and implementations. Overall the EMEA customer base grew by 118% in 2018 and is poised to increase the growth rate further in 2019. The new space features 13,600 square feet of offices, which is triple the size of the previous location. The investment in this new, larger space is a commitment to the long-term growth of the organization, which achieved a second consecutive year of record-breaking customer wins.
In January 2017, Reflexis and Pricer partnered to integrate the Pricer electronic shelf label system (ESL) and its award-winning automatic product positioning solution with the Reflexis StorePulse real-time store operations platform. The integrated solution, which will be demonstrated at NRF 2017, enables Retailers to increase efficiency in a variety of in-store processes that directly impact the customer experience.
Reflexis Systems Cloud Infrastructure Insights
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Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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