ServiceMax

3875 Hopyard Rd Suite 300

Pleasanton, CA, 94588, USA

+1 925-965-7859

http://www.servicemax.com/

178

Recent Developments

Launched Connected Field Service for the emerging Internet of Things (IoT) market.

Overview

Ownership: Salesforce Ventures, Crosslink Capital, Trinity Ventures, Mayfield Fund, Emergence Capital Partners, Sozo Ventures, QuestMark Partners, Cross Creek Advisors, Kleiner Perkins Caufield & Byers, Adams Street Partners and Meritech Capital Partners

Employees: 200

Functional Market: ERP Services and Operations Management, Product LifeCycle Management and Engineering,

Key Verticals: Aerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, Utility,

ServiceMax Key Enterprise & Cloud Applications

ServiceMax

SCORES Analysis

ServiceMax Strengths

ServiceMax, a provider of cloud­based field service management solutions continues to reimagine and create solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries.

 

In April 2016, ServiceMax announced its Spring ‘16 product release. Built on the Salesforce platform, the ServiceMax Spring ‘16 release is headlined by ServiceMax Service Performance Metrics, a new product that creates a clear link between field service best practices and field service management technology.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

ServiceMax Revenues, $M:

Type/Year20112012201320142015YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

ServiceMax Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

ServiceMax Revenues By Region, $M

Region% of Total Revenues2015 Total Revenues, $M2015 Enterprise Applications Revenues, $M2015 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

ServiceMax 2015 Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

ServiceMax Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

ServiceMax Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

ServiceMax Risks

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  • Ability to handle internal and external risk and challenges

ServiceMax Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

ServiceMax Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).




For additional information on our methodologies, here's the link:

https://www.appsruntheworld.com/
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