ShotSpotter Among Cloud Top 500

7979 Gateway Boulevard Suite 210

Newark, CA, 94560, United States

1 510-794-3100


ShotSpotter Strengths, Domain Expertise, and Key Differentiators

ShotSpotter provides precision-policing solutions for law enforcement to help deter gun violence and make cities, campuses and facilities safer. The company’s flagship product, ShotSpotter Flex, is the leading gunshot detection, location and forensic analysis system, and is trusted by over 100 cities. ShotSpotter Missions uses artificial intelligence-driven analysis to help strategically plan patrol missions and tactics for maximum crime deterrence.

ShotSpotter Recent Developments

In March 2021 ShotSpotter launched its ShotSpotter SiteSecure for Retail program to provide outdoor gunfire detection for retail chains and malls. ShotSpotter SiteSecure is a gunfire detection solution that alerts retail security personnel within seconds of a shooting incident around their stores and parking lots, protecting retail shoppers and associates by enabling faster response by security, law enforcement, and medical personnel. Fatalities and violent incidents in retail spiked to an all-time high in 2020, increasing 40 percent since 2016, according to the latest D&D Daily retail crime report1. The findings revealed that 88% of the fatalities were from gunfire and that parking lots experienced the highest retail violence, followed closely by stores and malls.

ShotSpotter’s own gunfire data also showed a significant increase in retail area shootings, rising 42 percent from 2019 to 2020 in areas with ShotSpotter coverage. The increase includes 5,141 confirmed gunfire incidents within a quarter-mile of retail establishments in 2019, to 7,299 in 2020. The retail establishments represented a mix of grocers, discount/dollar stores, big-box retailers, home improvement/DIY, and supply chain/distribution centers that fell within U.S. coverage areas for ShotSpotter.

SiteSecure’s core technology uses acoustic sensors to listen for loud, impulsive sounds that could be gunshots. Using a combination of machine learning and human review, incidents are quickly verified and alerts are sent to law enforcement and security teams including a precise location of the incident, a number of rounds fired, and tactical information. The alerts provide a critical time advantage that enables security officials to quickly mobilize and safely mitigate the threat. SiteSecure’s technology is already used in over 100 cities across the U.S. to provide public safety personnel with a critical time advantage needed to act quickly and confidently in a crisis situation.

In December 2020 ShotSpotter launched a new gunshot incident review and analytics tool – ShotSpotter Insight. The new web-based software application provides crime analysts, investigators, and command staff with a single source for all historical gunshot activity detected by the ShotSpotter system and the ability to uncover important shooting details and patterns that can help solve gun crimes. Insight is a key supporting application included in a subscription to the flagship ShotSpotter Respond gunshot detection solution, formerly known as ShotSpotter Flex. Using an extensive array of filters and search parameters, enables users to quickly identify specific incidents and provides investigators with a shot-by-shot animation of a shooting event showing details of the location and sequence of each shot. The software highlights other nearby incidents that may be potentially related based on the relative distance and time of occurrence and also makes it easier to visualize and report on gun violence trends in ShotSpotter coverage areas.

In 2019, ShotSotter updated its product ShotSpotter® Missions, an AI-driven crime forecasting and patrol management software tool. The new enhancement to ShotSpotter Missions enables current and future ShotSpotter gunshot detection customers to regularly and accurately update crime and gunfire forecasts.

ShotSpotter Mergers and Acquisitions (M&A) Activities

In November 2020 ShotSpotter acquired Leeds, LLC, doing business as CrimeCenter Software. The acquisition will expand ShotSpotter’s suite of law enforcement solutions with the CrimeCenter line of investigative case management software, which ShotSpotter estimates will increase the company’s U.S. law enforcement total addressable market by over 45 percent.

CrimeCenter Software is a leading provider of cloud-based investigative case management software for law enforcement agencies. The case management platform helps agencies modernize every phase of an investigation and accelerate casework with easy-to-use software tools. The New York Police Department (NYPD) has been using a version of CrimeCenter for the last five years and the system currently serves over 4,000 users. NYPD is also a ShotSpotter customer. CrimeCenter Software has more than 30 employees and is based in Newark, New Jersey. With the closing of the acquisition, ShotSpotter paid $17 million in cash and stock and may pay an additional $5 million earn-out over the next two years.

ShotSpotter Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying ShotSpotter applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of ShotSpotter and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Shot Spotter Flex customers.

ShotSpotter Overview

Ownership: - SSTI (NASDAQ)

Number of Employees: 157

Functional Markets: ERP Services and Operations Management,

Key Verticals: Higher Education, Federal Government, State and Local Government, Public Safety,

ShotSpotter Key Enterprise and Cloud Applications

Shot Spotter Flex

ShotSpotter Revenues, $M:

Type/Year20202021YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

ShotSpotter Revenue Breakdown By Type, $M:

TypeLicenseProf. ServicesHardwareSupport & MaintenanceSaaSPaaSIaaSOther (Non Enterprise Application Revenues)Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

ShotSpotter Revenues By Region, $M

Region% of Total Revenues2021 Total Revenues, $M2021 Enterprise Applications Revenues, $M2021 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

ShotSpotter Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

ShotSpotter Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified ShotSpotter Customers

No. of ShotSpotter Customers: 120

No. of ShotSpotter Enterprise Applications Customers: 120

No. of ShotSpotter Cloud Customers: x

No. of ShotSpotter Cloud Subscribers: x

Since transitioning to public safety business to the ShotSpotter Flex model in 2011, ShotSpotter has added over 60 new ShotSpotter Flex customers. The city of Chicago and the City of New York are their largest customers. In 2019, ShotSpotter signed a 3-year deal worth $4.27 million with Puerto Rico Public Housing Authority.

ShotSpotter Market Opportunities, M&A and Geo Expansions

In October 2018, ShotSpotter acquired HunchLab. HunchLab applies risk modeling and artificial intelligence to help forecast when and where crimes are likely to emerge and recommends specific patrol missions and tactics that can deter these events. After the acquisition, it was renamed to ShotSpotter Missions.

ShotSpotter Risks and Challenges

If their business doesn't grow as expected, or if the company fails to manage its growth effectively, the operating results and business prospects would suffer.

ShotSpotter Ecosystem, Partners, Resellers and SI

In August 2021 ATI has teamed up with ShotSpotter. This month ShotSpotter will deploy its innovative ShotSpotter Investigate solution for a one-year pilot with the NHTIC. ShotSpotter Investigate will be used as the central digital case folder for the NHTIC, streamlining the efforts to capture, analyze, connect the dots and provide reporting and real-time intelligence to involved agencies across the United States. Through extensive analysis and data management functions, the solution will allow the NHTIC to better support the identification, interdiction, and disruption of human trafficking networks and also assist in the recovery of those being victimized.

ShotSpotter and Verizon embarked on a partnership journey in early 2018 to bring the ShotSpotter solution to cities through Verizon’s Light Sensory Network. ShotSpotter has worked with approximately 20 integration partners and 50 cities to integrate gunshot alert data with city systems such as: license plate readers, RMS, CAD, predictive policing software, crime dashboards, access controls, geospatial software, and even drones.

ShotSpotter Cloud Infrastructure Insights

Subscribe to read more about:

  • ShotSpotter Public Cloud and Infrastructure (IaaS)
  • ShotSpotter Platform (PaaS)
  • ShotSpotter Application Delivery
  • ShotSpotter Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: Us

Copyright © 2023, APPS RUN THE WORLD