ShotSpotter Among Cloud Top 500

7979 Gateway Boulevard Suite 210

Newark, CA, 94560, United States

1 510-794-3100


ShotSpotter Strengths, Domain Expertise, and Key Differentiators

ShotSpotter provides precision-policing solutions for law enforcement to help deter gun violence and make cities, campuses and facilities safer. The company’s flagship product, ShotSpotter Flex, is the leading gunshot detection, location and forensic analysis system, and is trusted by over 100 cities. ShotSpotter Missions uses artificial intelligence-driven analysis to help strategically plan patrol missions and tactics for maximum crime deterrence.

ShotSpotter Recent Developments

In 2019, ShotSotter updated its product ShotSpotter® Missions, an AI-driven crime forecasting and patrol management software tool. The new enhancement to ShotSpotter Missions enables current and future ShotSpotter gunshot detection customers to regularly and accurately update crime and gunfire forecasts.

ShotSpotter Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying ShotSpotter applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of ShotSpotter and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Shot Spotter Flex customers.

ShotSpotter Overview

Ownership: - SSTI (NASDAQ)

Number of Employees: 108

Functional Markets: ERP Services and Operations Management,

Key Verticals: K12, Higher Education, Federal Government, State and Local Government, Public Safety,

ShotSpotter Key Enterprise and Cloud Applications

Shot Spotter Flex

ShotSpotter Revenues, $M:

Type/Year20182019YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

ShotSpotter Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

ShotSpotter Revenues By Region, $M

Region% of Total Revenues2019 Total Revenues, $M2019 Enterprise Applications Revenues, $M2019 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

ShotSpotter Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

ShotSpotter Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified ShotSpotter Customers

No. of ShotSpotter Customers: 100

No. of ShotSpotter Enterprise Applications Customers: 100

No. of ShotSpotter Cloud Customers: x

No. of ShotSpotter Cloud Subscribers: x

Since transitioning to public safety business to the ShotSpotter Flex model in 2011, ShotSpotter has added over 60 new ShotSpotter Flex customers. The city of Chicago and the City of New York are their largest customers. In 2019, ShotSpotter signed a 3-year deal worth $4.27 million with Puerto Rico Public Housing Authority.

ShotSpotter Market Opportunities, M&A and Geo Expansions

In October 2018, ShotSpotter acquired HunchLab. HunchLab applies risk modeling and artificial intelligence to help forecast when and where crimes are likely to emerge and recommends specific patrol missions and tactics that can deter these events. After the acquisition, it was renamed to ShotSpotter Missions.

ShotSpotter Risks and Challenges

More than 35% of ShotSpotter revenue is drawn from two customers.

ShotSpotter Ecosystem, Partners, Resellers and SI

ShotSpotter and Verizon embarked on a partnership journey in early 2018 to bring the ShotSpotter solution to cities through Verizon’s Light Sensory Network. ShotSpotter has worked with approximately 20 integration partners and 50 cities to integrate gunshot alert data with city systems such as: license plate readers, RMS, CAD, predictive policing software, crime dashboards, access controls, geospatial software, and even drones.

ShotSpotter Cloud Infrastructure Insights

Subscribe to read more about:

  • ShotSpotter Public Cloud and Infrastructure (IaaS)
  • ShotSpotter Platform (PaaS)
  • ShotSpotter Application Delivery
  • ShotSpotter Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: Us

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