Slack, Salesforce Company Among Cloud Top 500

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Slack, Salesforce Company Strengths, Domain Expertise, and Key Differentiators

Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work, all within a secure, enterprise-grade environment.

Slack, Salesforce Company Recent Developments

In November 2021, Slack unveiled several updates including an announcement that the platform has been re-architected. A central component is building blocks that can be used repeatedly to create shareable workflows by developers and non-developers alike. Among other improvements unveiled were enhancements to Slack Connect, the ability to use a Slack account to sign into multiple work apps with a single click, and set up of Slack notifications from other tools that integrate into Slack among others.

Slack has announced a variety of product launches and partnerships in 2021. Product launches include the rollout of its Stories-style feature, Slack Clips, which will let users share audio, video, and screen recordings in channels and direct message; Slack Huddles which allows for quick, informal audio conferences that can be created in any channel or direct messages (DM), including shared communications across companies. Slack Huddles is a product of Slack’s partnership with Amazon and enhancements to Slack Connect.

In 2021, Slack and Salesforce also finalized their historic partnership which was originally announced in December of 2020. The combination of Salesforce and Slack also brings together two of the software industry’s most dynamic communities, creating an open and extensive ecosystem that will deliver the next generation of digital-first apps and workflows for business.

Slack, Salesforce Company Mergers and Acquisitions (M&A) Activities

In July 2021, Salesforce acquired Slack, a $27.7 billion dollar deal that adds the messaging app to its suite of enterprise software without immediately changing Slack’s functionality, branding, or leadership.

In July 2020, Slack acquired Rimeto, a four-year-old startup that provides customers with more detailed employee directories and profiles.

In 2018 Slack acquired Astro, a company with deep expertise in email infrastructure and maker of the popular Astrobot for Slack. In Astro, Slack brought on a team that collectively has built the industry's best mail and messaging tools like Zimbra, Acompli (acquired by Microsoft, and the foundation for Outlook Mobile), and Mumbo (acquired by LinkedIn). This is a natural next step for the company as channel-based collaboration becomes the default way of working.

Slack, Salesforce Company Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Slack, Salesforce Company applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Slack, Salesforce Company and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Slack, customers.

Slack, Salesforce Company Key Enterprise and Cloud Applications

Slack,

Slack, Salesforce Company Revenues, $M:

Type/Year20192020YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Slack, Salesforce Company Revenue Breakdown By Type, $M:

TypeLicenseProf. ServicesHardwareSupport & MaintenanceSaaSPaaSIaaSOther (Non Enterprise Application Revenues)Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

Slack, Salesforce Company Revenues By Region, $M

Region% of Total Revenues2020 Total Revenues, $M2020 Enterprise Applications Revenues, $M2020 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Slack, Salesforce Company Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Slack, Salesforce Company Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Slack, Salesforce Company Customers


No. of Slack, Salesforce Company Customers: 169000

No. of Slack, Salesforce Company Enterprise Applications Customers: 169000

No. of Slack, Salesforce Company Cloud Customers: 169000

No. of Slack, Salesforce Company Cloud Subscribers: x


Slack has 169K+ paid customers. Paid customers spend more than 9 hours a day connected to the service, including about 90 minutes a day actively using Slack. 5B+ actions are made in Slack each week, including 1B+ mobile actions. Notable Slack customers include 65 of the Fortune 100, including Oracle, Panasonic, 21st Century Fox, The New York Times, and more.

In Q1 2021, Slack Added over 13,000 net new Paid Customers, for a total of 169,000. Total revenue was $273.4 million, an increase of 36% year-over-year.

In Q4 of its fiscal 2020, Slack has added 5,000 paying customers. In seven weeks then, Slack has grown its customer count by 6.4%.

Slack, Salesforce Company Market Opportunities, M&A and Geo Expansions

Salesforce is fully leveraging Slack by integrating it with Salesforce products. Slack is part of a majority of Salesforce’s product portfolio. Newly integrated services include Commerce, Experience, Platform, Trailhead, MuleSoft, and Quip.

In February 2020, IBM picked Slack over Microsoft Teams for its 350,000 employees. The win comes just months before Slack filed a competition complaint against Microsoft Corporation before the European Commission.

In July 2018, Slack acquired Robots & Pencils Missions to make it easy for non-tech teams to streamline work.

In August 2018, Slack added an additional $427 million of investment at a post-money valuation of more than $7.1 billion. This Series H equity round is in addition to the $841 million previously raised. The lead investors are Dragoneer Investment Group and General Atlantic, joined by funds and accounts advised by T.Rowe Price Associates, Inc. and funds advised by Wellington Management, and Baillie Gifford and Sands Capital, as well as existing investors.

Slack, Salesforce Company Risks and Challenges

Similar to other high-flying startups, there have been growing pains with Slack. In March 2015, Slack reported a security breach that prompted the vendor to make two-factor authentication available to its users. Given many of its users are accessing Slack via their mobile devices, security protocols will continue to be a hot topic for any organization considering and/or authorizing their teams and employees to send and receive sensitive or privileged information over the messaging platform.

The more popular Slack becomes, the more it will be competing with the corporate email system as the de facto standard for workers to communicate with one another. And security will always be the overriding concern before Slack becomes the standard messaging system in the executive suites as well as for groups of team workers large and small.

Slack, Salesforce Company Ecosystem, Partners, Resellers and SI

In April 2019 Slack reached a big milestone in their relationship with Japan by opening a new office in Otemachi, Tokyo as an efficient, transparent communication space.

Slack primarily sells direct. Slack's technology partners are Salesforce, GSuite, Workday, Atlassian, Zendesk, Dropbox SAP, Oracle, ServiceNow, and others. Additionally, Slack has service partners. Slack’s services partners guide companywide, transformative initiatives that power workplace collaboration. Some of them are Robots & Pencils, Adaptavist, Cprime, Onix, TNG, and many more.

Slack, Salesforce Company Cloud Infrastructure Insights

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Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


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