Slack Among Cloud Top 500

155 5th Street, 6th Floor

San Francisco, CA, 94103, USA

+1 415-579-9122


Slack Recent Developments

In December 2015, Slack announced an $80M fund backed by Slack and six of our investors with the goal of helping ISVs build apps to take advantage of the Slack platform. In addition it rolled out a new framework for Slack development called Botkit by Howdy, simplifying the creation of apps (especially bots) with a flexible codebase that handles things like authenticating apps to a team and the sending, receiving, and processing of messages with Slack API. Already more than 160 apps in Slack App Directory are available extending the power of the Slack platform.

Slack Overview

Ownership: Digital Sky Technologies, Horizons Ventures, Index Ventures, Institutional Venture Partners, Spark Capital Growth, Accel Partners, Andreessen Horowitz, Google Ventures, Kleiner Perkins Caufield & Byers, and Social + Capital Partnership - x

Employees: 103

Functional Market: Collaboration,

Key Verticals: Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Manufacturing, Media, Professional Services, Retail, Transportation, ,

Slack Key Enterprise & Cloud Applications


SCORES Analysis

Slack Strengths

Slack provides a messaging platform that integrates with and unifies a wide range of communications services such as Twitter, Dropbox, Google Docs, Jira, GitHub, MailChimp, Trello, and Stripe.

Since its beginning in 2013, Slack has taken the team collaboration market by storm - basically reinventing how team work is communicated, defined and accomplished through constant swapping, searching and making sense of hundreds of millions of messages being sent back and forth. In 2014 its first year of making its Cloud service available to the public, Slack signed more than 135,000 paid accounts, which pay anywhere from $8 per user per month to $15.

Small companies to big organizations such as Adobe, LiveNation and New York Times have signed on as customers. By March 2015, Slack announced that it was picking up $1 million in new annual recurring revenue every 11 days.

Its dizzying growth has also been fueled by a war chest of $340 million in funding that has been raised to date.

No question about it, there is nothing lacking in the world of Slack.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

Slack Revenues, $M:

Type/Year 2015 2016 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Slack Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Slack Revenues By Region, $M

Region % of Total Revenues 2016 Total Revenues, $M 2016 Enterprise Applications Revenues, $M 2016 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Slack Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Slack Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

Don't Miss our Customer Database

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

Slack Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

Slack Risks

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  • Ability to handle internal and external risk and challenges

Slack Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

Slack Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:


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