Symphony EYC Among Apps Top 500

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List of Verified Symphony EYC Customers

Symphony EYC Recent Developments

In January 2018, Symphony RetailAI strengthened its formation, incorporating Symphony GOLD and Symphony EYC into the new company as divisions. Symphony RetailAI is a provider of Artificial Intelligence-enabled decision platforms, solutions, and insights that drive measurable growth for the world’s leading FMCG retailers and CPG manufacturers. Symphony RetailAI’s Retail Solutions Division, formerly Symphony GOLD, provides software solutions for personalized marketing, merchandising and category management, retail operations, and supply chain planning and replenishment. The Customer Intelligence Division, formerly known as Symphony EYC, focuses on solutions for customer-centric insights, category insights, promotions and personalized, omnichannel customer interaction.

Symphony EYC Key Enterprise & Cloud Applications

Symphony Retail Cloud,

SCORES Analysis

Symphony EYC Strengths

After spending years of selling into the retail and distribution vertical, Aldata transformed itself by merging with EYC, a big data management specialist, in December 2012 to form Symphony EYC. The new organization brings together EYC’s sophisticated customer engagement analytics with the proven, high performance retail and distribution optimization capabilities of Aldata. Symphony GOLD is experiencing strong demand for its recently launched, next-generation, cloud-based i2e Category Management Suite. Earlier in April, the organization further expanded its Merchandising and Category Management capabilities with the acquisition of Fifth Dimension to help retailers and CPG manufacturers optimize space and assortment planning decisions through the use of advanced store planning, 3D store and product visualization solutions. Symphony EYC announced GOLD Flow Optimization, a new automated modeling and simulation tool that helps optimize supply chain performance and total cost to serve. By comparing actual and simulated network, cost and parameters, GOLD Flow Optimization helps accelerate the supply chain decision-making process by identifying the scenario offering the most relevant business benefits. In December 2015, Symphony GOLD launched new Vendor Portal, an on-line collaboration tool to streamline Retailer / Supplier operations. Symphony EYC introduced Symphony EYC Insights 2 Execution, a new Cloud-based category collaboration platform that enables retailers and CPG manufacturers to adopt best practices in category management. The platform’s initial release, iAssort, provides users with browser-based access to their information to effectively build strategic localized assortments that are space aware. Symphony EYC is a strategic partner to more than 1000 retailers, manufacturers and wholesalers worldwide, offering sophisticated customer analysis services and the industry-leading G.O.L.D. unified retail platform. The breadth of Symphony EYC solutions and services optimize profitability by delivering highly targeted product assortments across all channels supported by reliable and responsive retail operations and supply chain execution. The company’s goal is to create a unified omni-channel for customer experience by aligning strategy and planning development, marketing, merchandising and purchasing operations, inventory management, and supply chain productivity. Symphony EYC has invested heavily in CRM and analytics technology. The company works on customer behavioral analytics to provide insights for merchants and category managers as part of its “Customer Insights” solutions. This allows retailers to pinpoint effective pricing and promotion opportunities to drive customer loyalty. Manufacturers can utilize Symphony’s cloud based platform to collaborate more effectively with retail partners to meet customer demand.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

Symphony EYC Revenues, $M:

Type/Year 2016 2017 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Symphony EYC Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Symphony EYC Revenues By Region, $M

Region % of Total Revenues 2017 Total Revenues, $M 2017 Enterprise Applications Revenues, $M 2017 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Symphony EYC Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Symphony EYC Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

Symphony EYC Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

Symphony EYC Risks

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  • Ability to handle internal and external risk and challenges

Symphony EYC Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

Symphony EYC Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:


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