SYSPRO Strengths, Domain Expertise, and Key Differentiators
SYSPRO’s ERP solution is built to deliver last-mile, industry-specific functionality for manufacturers and distributors across a group of selected industries in which we have thorough expertise. SYSPRO is also ideally positioned to provide value-add through specialist consulting services. SYSPRO’s Consulting Services team is uniquely equipped to enable a business to unlock strategic value from their investment in SYSPRO. The team is represented by Project Managers and Consultants of all disciplines, who combined have many years of experience successfully implementing complex ERP projects within a wide range of industries.
SYSPRO allows for user low or no code tailoring and customization, simplifying the user interface and surfacing to the interface business intelligence where it’s needed. Whether meeting a strategic IT imperative, providing for centralized control, requiring visibility and manageability across dispersed locations, enabling remote location access or considering aspects such as where your IP should reside, SYSPRO ERP gives manufacturers the choice to deploy either in the cloud, on-premise or both (hybrid).For nearly 40 years, SYSPRO has built a loyal base of followers in the fragmented ERP applications market for midsize manufacturers. With a keen sense of customer requirements in metal fabrication, electronics, and industrial machinery and equipment, among others, SYSPRO applications have generated productivity gains and bottom-line benefits to many of its 15,000 companies using its product.
Much of SYSPRO's success in the ERP mid-market can be attributed to its laser-focus approach to continuous product enhancements and solid support from its network of channel resources. SYSPRO continues to reshape the ERP market by delivering innovative technology that is readily available and preconfigured into the SYSPRO ERP solution set.
SYSPRO Recent Developments
In 2022 SYSPRO: 1. Improved collaboration through the SYSPRO Supply Chain Portal: Manufacturers and distributors have started to see the importance of continuous engagement with an ecosystem of suppliers and customers in ensuring business continuity. Real-time communication was a key point of failure during the pandemic. Through SYSPRO’s self-service portals, suppliers and customers can engage directly with each other. Communication can then be centralized and information can be made available in real-time. 2. Guided inventory picking solutions with missions and tasks features & mobile app support: A real challenge faced by manufacturers is the growing demand for next-day deliveries. Especially during the pandemic, the industry needed efficient processes and logistical solutions to ship orders quickly to compete in the market. To address this, SYSPRO is bolstering warehouse and logistics management by increasing last mile capabilities to improve inventory management, visibility, and control. They are building out inventory control capabilities in the form of a solution called “Missions and Tasks. This will be a mechanism within SYSPRO to push inventory movement instructions to teams, allowing a secondary level of control at the operator or warehouse level. The solution will support cycle counts, sales order picking, and material put-away transactions. 3. Revised pricing engine to handle the most complex of order pricing rules: SYSPRO’s increased focus on flexibility in the configuration of sales pricing structures will support businesses to create their own pricing mechanisms and solutions based on the unique requirements of an individual customers or group of customers. By allowing for all types of price lists to be maintained in a single place, price configuration becomes easy. This is backed by functionality that allows for mass price updates which increases efficiency even further.
In November 2021, SYSPRO launched SYSPRO 8 2021 R2. The release includes industry-built capabilities aimed at assisting manufacturers and distributors to improve control of internal operations, increase self-service and flexibility across the supply chain and provide better insights and intelligence-building capabilities for improved decision-making.
SYSPRO Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying SYSPRO applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of SYSPRO and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified SYSPRO ERP customers.
Ownership: - x
Number of Employees: 500
SYSPRO Key Enterprise and Cloud Applications
SYSPRO Revenues, $M:
|Type/Year||2020||2021||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|Enterprise Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
SYSPRO Revenue Breakdown By Type, $M:
|Type||License||Prof. Services||Hardware||Support & Maintenance||SaaS||PaaS||IaaS||Other (Non Enterprise Application Revenues)||Total|
|% of Total Revenues||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||100%|
SYSPRO Enterprise Applications Revenues By Functional Markets, $M:
SYSPRO Enterprise Applications Revenues By Verticals, $M:
SYSPRO Revenues By Region, $M
|Region||% of Total Revenues||2021 Total Revenues, $M||2021 Enterprise Applications Revenues, $M||2021 Cloud Applications Revenues, $M|
SYSPRO Direct vs Indirect sales
|Region||Direct Sales||Indirect Sales||Total|
SYSPRO Customers - Breakdown by Geo, Size, Vertical and Product
No. of SYSPRO Customers: 15000
No. of SYSPRO Enterprise Applications Customers: 15000
No. of SYSPRO Cloud Customers: x
No. of SYSPRO Cloud Subscribers: x
SYSPRO has over 15,000 licensed, midsize businesses utilizing the software with over 90 000 licenses issued.
SYSPRO Market Opportunities, M&A and Geo Expansions
In August 2022, Chris Lloyd was appointed as Chief Product Engineering Officer to accelerate product development with a focus on delivering value to manufacturing and distribution customers.
In October 2021, Brian Rainboth was appointed as CEO of Americas. Brian joined SYSPRO in February 2020 as CEO for Canada, where he successfully implemented the SYSPRO business strategy and expanded SYSPRO’s footprint within the country. Brian will continue to deliver value to our SYSPRO customers and partners across the Americas and play a strategic role in enabling SYSPRO to collaborate with manufacturers and distributors as they embrace their digital transformation journey. Scott Hebert remains in his role as CEO of SYSPRO USA and will work closely with Brian to accelerate SYSPRO’s growth within the region. A new leader for Canada will be appointed at the appropriate time.
Michael Bennett has been appointed as Global Channel Executive. Within the role, Michael will lead SYSPRO’s global channel business, channel development, strategic channel partnerships, and SYSPRO’s PartnerUP channel program.
In August 2021, SYSPRO bolstered its leadership team with the appointment of Scott Hebert as CEO of SYSPRO USA. Scott joined SYSPRO USA in 2020 as Chief Sales Officer and brings with him over 25 years of experience in building successful sales and business strategies.
In April 2021, SYSPRO unveiled its re-energized brand, visual identity and positioning to the market. The new brand tagline and positioning signifies SYSPRO’s evolving offering to the market and how the business continues to be committed to guide customers to secure a digital future.
SYSPRO Risks and Challenges
In embracing Articificial Intelligence, Machine Learning, Collaboration Portals and Insightful Analytics and offering a hybrid approach to cloud and SaaS, SYSPRO proves that it's more than capable of pushing the ERP techology envelope on behalf of its mid-market customers and partners and remains one of the most flexible ERP solutions in the market. The issue is how best SYSPRO can align its new direction with the expectations of its key constituents, many of which remain heavily entrenched in Microsoft's client-server space. Overcoming that inertia for a well-established ecosystem and its customers will be SYSPRO's challenge over the next five to ten years.
SYSPRO Ecosystem, Partners, Resellers and SI
In October 2019 SYSPRO has partnered with the Clean Energy Smart Manufacturing Innovation Institute (CESMII) as part of a community that is helping U.S. manufacturing companies adopt smart manufacturing practices and technologies. The membership community brings together industry, academia, and federal partners within a growing network of advanced manufacturing institutes to increase U.S. manufacturing competitiveness and promote a robust and sustainable national manufacturing R&D infrastructure. As part of the partnership, CESMII and SYSPRO will work to bring awareness of the CESMII Smart Manufacturing (SM) Platform to its nationwide midmarket manufacturing customers. SYSPRO is committed to the CESMII mission of enabling SM and looks forward to working with them to become the driving sustainable engine that delivers real-time business improvements in U.S. manufacturing.
Syspro is aware of this and considers its differentiation from its competition. In 2018, SYSPRO updated its channel ecosystem by rolling out PartnerUP program with a heavy emphasis on partner certification that aims to boost and validate the skills of sales, pre-sales, and implementation consultants. It signed more than 20 new partners within the first two months after kicking off PartnerUp, which covers three new classes of resellers - sales partners, implementation partners, and specialized solution partners.
SYSPRO primarily sells through its channel and support partners in 62 countries.
SYSPRO Cloud Infrastructure Insights
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- SYSPRO Public Cloud and Infrastructure (IaaS)
- SYSPRO Platform (PaaS)
- SYSPRO Application Delivery
- SYSPRO Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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