SYSPRO Strengths, Domain Expertise, and Key Differentiators
For nearly 40 years, SYSPRO has built a loyal base of followers in the fragmented ERP applications market for midsize manufacturers. With a keen sense of customer requirements in metal fabrication, electronics, and industrial machinery and equipment, among others, SYSPRO applications have generated productivity gains and bottom-line benefits to many of its 15,000 companies using its product.
Much of SYSPRO's success in the ERP mid-market can be attributed to its laser-focus approach to continuous product enhancements and solid support from its network of channel resources. SYSPRO continues to reshape the ERP market by delivering innovative technology that is readily available and preconfigured into the SYSPRO ERP solution set.
SYSPRO Recent Developments
In June 2020, SYSPRO provided 500 unemployed individuals in the manufacturing and distribution sector with unlimited access to SYSPRO Learning Channel, an online education platform, at no cost for a six month period. This initiative aims to increase a candidate’s chance of being successful in today’s exceptionally competitive market adversely impacted by COVID-19 pandemic.
In April 2020, SYSPRO enhanceed its latest ERP product offering, which further extends SYSPRO’s leadership within the manufacturing and distribution sectors. SYSPRO 8, the company’s latest ERP version that was first released in 2018, sees new capabilities being added twice a year. The first release for 2020 offers existing and new customers superior security, governance and compliance, enhanced traceability, extended tools for development, and greater tax support. These capabilities have been aimed at assisting manufacturers and distributors to securely automate and integrate their business processes to improve production, inventory control, and reporting.
SYSPRO Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying SYSPRO applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of SYSPRO and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified SYSPRO ERP customers.
Ownership: - x
Number of Employees: 600
SYSPRO Key Enterprise and Cloud Applications
SYSPRO Revenues, $M:
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* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
SYSPRO Revenue Breakdown By Type, $M:
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SYSPRO Enterprise Applications Revenues By Functional Markets, $M:
SYSPRO Enterprise Applications Revenues By Verticals, $M:
SYSPRO Revenues By Region, $M
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SYSPRO Direct vs Indirect sales
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SYSPRO Customers - Breakdown by Geo, Size, Vertical and Product
No. of SYSPRO Customers: 3484
No. of SYSPRO Enterprise Applications Customers: 3484
No. of SYSPRO Cloud Customers: 600
No. of SYSPRO Cloud Subscribers: x
SYSPRO has 3484 Customers as of July 2020, while Licensed companies would be closed to the 15,000 mark.
Among SYSPRO customers are: Nestle, Toyota Racing, Kawasaki, Hitachi, Glencore, Fujitsu, Taylor Guitars, Dunlop, Airborne Systems, Samuel Strapping, Ken's Foods and many others.
SYSPRO Market Opportunities, M&A and Geo Expansions
In April 2020, SYSPRO apointed Scott Hebert as Chief Sales Officer in the United States. In this role, Hebert will be responsible for leading all sales revenue and growth across the US. In February the same year, Brian Rainboth joined as the General Manager for Canada.
SYSPRO Cloud is an infrastructure-as-a-service (IaaS) offering. SYSPRO offers direct IaaS users may additionally opt to license the SYSPRO software on a subscription basis. This delivers business value without requiring any upfront investment and without the overheads of an in-house IT infrastructure. As an IaaS provider, SYSPRO hosts the customer virtual machine, managing the underlying equipment and getting the storage and other resources as needed.
SYSPRO Cloud is available via the Microsoft Azure "cloud" platform and hosted at data centers throughout the world. This allows SYSPRO customers to leverage various Azure capabilities like AI/ML bot technology. In addition to its full menu of on-premise and Cloud hosting options, SYSPRO made further advances with a slew of enhancements to its mobile offering, Espresso.
SYSPRO's mobile offerings include new features such as built-in security along with an embedded management tool that controls the content delivered to specific devices used by the designated users, allowing for greater corporate control over its mobile policy. Other features include a single source code base to create integrated and native apps for any device.
SYSPRO also offers Harmony, which offers enterprise-wide collaboration through social collaboration tools. Furthermore, SYSPRO expects to deliver more industry-specific functions to support process manufacturers especially in the area of compliance. Other planned improvements have to do with warehousing, traceability and project management.
Syspro has selected Australia as its next region for channel growth after luring over a handful of talent over 2019. Syspro, which specializes in ERP solutions for niche manufacturing and distribution verticals, hired Rob Stummer to lead the Australasian business in February this year. Six months later, Stummer was promoted to CEO of Asia-Pacific. Since his appointment, Stummer has been working towards growing Syspro's channel presence in APAC, but particularly in Australia, where the vendor has predominantly gone direct. For a vendor that specializes in niche manufacturing industries, it can be tricky to lure new partners.
SYSPRO Risks and Challenges
By embracing AI, ML, and IoT, SYSPRO proves that it's capable of pushing the ERP envelope on behalf of its mid-market customers and partners. The issue is how best SYSPRO can align its new direction with the expectations of its key constituents, many of which remain heavily entrenched in Microsoft's client-server space. Overcoming that inertia for a well-established ecosystem and its customers will be SYSPRO's challenge over the next five to 10 years.
SYSPRO Ecosystem, Partners, Resellers and SI
In October 2019 SYSPRO has partnered with the Clean Energy Smart Manufacturing Innovation Institute (CESMII) as part of a community that is helping U.S. manufacturing companies adopt smart manufacturing practices and technologies. The membership community brings together industry, academia, and federal partners within a growing network of advanced manufacturing institutes to increase U.S. manufacturing competitiveness and promote a robust and sustainable national manufacturing R&D infrastructure. As part of the partnership, CESMII and SYSPRO will work to bring awareness of the CESMII Smart Manufacturing (SM) Platform to its nation-wide midmarket manufacturing customers. SYSPRO is committed to the CESMII mission of enabling SM and looks forward to working with them to become the driving sustainable engine that delivers real-time business improvements in U.S. manufacturing.
Syspro is aware of this and considers its differentiation from its competition. In 2018, SYSPRO updated its channel ecosystem by rolling out PartnerUP program with a heavy emphasis on partner certification that aims to boost and validate the skills of sales, pre-sales, and implementation consultants. It signed more than 20 new partners within the first two months after kicking off PartnerUp, which covers three new classes of resellers - sales partners, implementation partners, and specialized solution partners.
SYSPRO primarily sells through its channel and support partners in 62 countries. SYSPRO has more than 1,500 Value-Added Resellers worldwide.
SYSPRO Cloud Infrastructure Insights
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- SYSPRO Public Cloud and Infrastructure (IaaS)
- SYSPRO Platform (PaaS)
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- SYSPRO Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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