WorkForce Software, LLC

38705 Seven Mile Road, Suite 300

Livonia, MI, 48152, USA

+1 877-493-6723

http://www.workforcesoftware.com

227

Recent Developments

WorkForce Software acquired Workplace in June 2016, creating one of the largest workforce management applications vendors with a big footprint in government, hospitality, and retail verticals.

WorkForce Software, LLC Key Enterprise & Cloud Applications

The EmpCenter workforce management suite is comprised of five core modules: EmpCenter Time & Attendance, EmpCenter Advanced Scheduler, EmpCenter Analytics, EmpCenter Absence Compliance Tracker, and EmpCenter Fatigue Management. WorkForce Software also offers Workplace Enterprise and Professional for optimized scheduling, EmpLive (an SMB solution for organizations in Australia and New Zealand), and numerous data collection options.

SCORES Analysis

WorkForce Software, LLC Strengths

WorkForce Software specializes in workforce management for strategic verticals including retail, manufacturing, healthcare, professional services, care services, education, utilities, hospitality, financial services, insurance, and the public sector.

 

Its solutions allow organizations, from SMB to enterprise, to digitalize time and labor processes, prioritize collaborative scheduling, simplify absence management, and enable strategic business insight. WorkForce Software’s solutions include EmpCenter and EmpLive, as well as Workplace Enterprise and Professional, which were added to the company’s offerings as part of their recent acquisition of Workplace.

 

Recent releases of the EmpCenter suite have included the following developments: multiple user interface enhancements, offline transactions and streamlined navigation for mobile, the ability to attach files to the timesheet (such as a jury summons), and bulk case assignment and reassignment in Absence Compliance Tracker.

 

The company’s newest product offerings, Enterprise and Professional, were added to the WorkForce Software solution set as part of the Workplace acquisition. Enterprise and Professional were developed to give HQ better visibility of store operations, empower managers to optimize shift patterns and create more effective customer-facing teams.

 

The release 57 of Workplace Enterprise covers a host of enhancements for optimized scheduling, from registered breaks to manager approved shift registration. WorkForce Software also offers an SMB solution, EmpLive, for Australian and New Zealand employers. Recent developments include roster permissions, a multi-shift offering, roster search, shift swapping, and the ability to designate periods of unavailability. Substantial momentum in Europe contributed to WorkForce Software’s strong results, with the company doubling its number of active users across the continent and welcoming high-profile clients in the auto manufacturing, reinsurance, and paint and specialty chemicals industries.

 

WorkForce Software also saw burgeoning demand in Canada, with a record number of new Canadian clients, including a major airline, one of the country’s biggest cities, a leader in paper-shredding and related business services, and a top-five oil and gas producer.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

WorkForce Software, LLC Revenues, $M:

Type/Year20112012201320142015YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

WorkForce Software, LLC Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

WorkForce Software, LLC Revenues By Region, $M

Region% of Total Revenues2015 Total Revenues, $M2015 Enterprise Applications Revenues, $M2015 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

WorkForce Software, LLC 2015 Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

WorkForce Software, LLC Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

WorkForce Software, LLC Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

WorkForce Software, LLC Risks

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  • Ability to handle internal and external risk and challenges

WorkForce Software, LLC Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

WorkForce Software, LLC Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).




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