AmeriPride Services Inc. Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by AmeriPride Services Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 AmeriPride Services Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that AmeriPride Services Inc. has purchased the following applications: UKG Pro HCM (ex UltiPro HCM) for Core HR in 2015, UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting,Applicant Tracking System in 2014, Oracle Peoplesoft Travel and Expense Management for Expense Management in 2005 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems AmeriPride Services Inc. is running and its propensity to invest more and deepen its relationship with UKG , Oracle , FIS Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing AmeriPride Services Inc. revenues, which have grown to $600.0 million in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AmeriPride Services Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

AmeriPride Services is recognized as one of the largest uniform rental and linen supply companies in North America. Operating more than 115 production facilities and service centers throughout the United States and Canada, AmeriPride provides linen and towels, uniforms, floor mats, restroom, and cleaning products to nearly 150,000 customers every week. 

Scope and Challenges

Ultimate Software, a leading provider of human capital management (HCM) solutions in the cloud, announced that AmeriPride has chosen UltiPro to unify and more effectively manage its U.S. and Canadian HCM, migrate to a more people-centric approach to human resources, and drive HR and business improvements. 

Prior to UltiPro, AmeriPride had to rely on completely separate solutions for its U.S. and Canadian payroll, resulting in a redundant effort, the need for reconciliation, and data integrity challenges. Canadian employee information was stored on the company’s U.S-based platform, while payroll had to be issued from a different, antiquated system. To address these challenges and improve the employee experience, AmeriPride sought a single consolidated HR and payroll platform for its North American operations, with direct access for employees and managers.  

Outcome and Implications

With a unified cloud solution, AmeriPride has been able to change to a people-centric approach. Today, AmeriPride’s workforce is able to view, update, and manage HR-related information and choices online. UltiPro’s availability through a desktop or mobile device gives employees, managers, and executives flexible, anytime access to a consistent set of data. In addition, AmeriPride has established kiosk computer stations at every branch to allow ‘non-networked’ employees to access their information online. 

“We have transformed our people operations with UltiPro’s role-based access,” Said - Cheryl Heimer, Director of Compensation, Benefits, and HCM for AmeriPride. “We are creating an environment of transparency, where individuals can update their personal information and managers can access employee information remotely from the office, at home, or while traveling.” 

Technology is not only transforming AmeriPride’s approach to its people but also benefitting the business with efficiencies, communication, and speed. 

“UltiPro has replaced our paper-heavy and cumbersome activities like recruitment and onboarding with an integrated and automated workflow,” said Heimer. “For example, when a new hire finishes his or her onboarding experience, an email notification is sent automatically to specific departments so they know to set up the employee’s work tools - a laptop, telephone or company credit card. This is one of many new processes that not only saves the company time but also helps build a positive experience for the employee from day one.” 

Quotes

“UltiPro gave us the opportunity to unify our HCM for the U.S. and Canada. With UltiPro, we increased the speed and efficiency of our payroll and significantly simplified the process. We no longer need to manually input data to run payroll, and all our employee information, from the U.S. and Canada, is always readily available for reporting and analysis.” Said - Cheryl Heimer, Director of Compensation, Benefits, and HCM for AmeriPride.

“UltiPro is designed to handle all payroll requirements, including complex payroll computations in U.S. and Canadian dollars “We are pleased that AmeriPride is leveraging UltiPro to increase business efficiencies and maximize productivity.” Said - Greg Swick, Chief Global Sales Officer at Ultimate.