Caesars Entertainment Digital Transformation Initiatives

About the Customer

Caesars Entertainment is the world’s most diversified casino-entertainment provider and the most geographically diverse U.S. casino-entertainment company. Since its beginning in Reno, Nevada, 75 years ago, Caesars has expanded into 50 casinos in 13 U.S. states and five countries. Caesars resorts operate primarily under the Caesars, Harrah’s, and Horseshoe brand names and Caesars Entertainment in the UK.

Scope and Challenges

Caesars Entertainment Corporation, the world’s most diversified casino entertainment company, has selected Oracle Cloud Applications to improve the experiences of its guests and employees. With Oracle Cloud Applications, Caesars Entertainment has increased business agility and reduced costs by streamlining financial processes and improving employee productivity and engagement across its entire business operations, which includes Harrah’s, Caesars and Horseshoe.

To modernize business processes while continuing to provide its guests with unsurpassed service across 47 properties in five countries, Caesars Entertainment needed to completely rethink its existing business systems. With Oracle Enterprise Resource Planning (ERP) Cloud and Oracle Human Capital Management (HCM) Cloud services, Caesars Entertainment has transformed its business by connecting 650 disparate systems to a cloud-based solution that unifies business and employee data on a modern, unified platform.

Outcome and Implications

Oracle Cloud Applications will enable Caesars Entertainment to benefit from a complete and fully integrated suite of business applications. With Oracle ERP Cloud, Caesars Entertainment will be able to increase productivity, lower costs and improve controls by eliminating spreadsheets and manual processes. Oracle HCM Cloud will enable Caesars Entertainment to find, grow and retain the best talent and achieve complete workforce insights by streamlining access to internal and external talent and delivering advanced reporting and analytics.

Quotes

“We are always looking at how we can provide guests with the best possible services and products. While we have traditionally focused on the guest experience, a critical part of that process involves the business applications we use to run our organization. Oracle Cloud Applications enabled us to modernize our financial and HR systems so that we could quickly and easily embrace industry best practices, connect disparate applications and data sets and improve productivity.” Said - Keith Causey, Senior Vice President and Chief Accounting Officer, Caesars Entertainment.

“Caesars Entertainment has become part of the American culture, earning its place in the minds of millions worldwide. With Oracle Cloud Applications, Caesars Entertainment has embraced modern finance and HR best practices increased productivity and dedicated more resources to its ongoing mission to provide guests with amazing experiences.” Said - Steve Miranda, Executive Vice President of Applications Development at Oracle.