About the Customer
Cisco Systems is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley, that develops, manufactures and sells networking hardware, telecommunications equipment, and other high-technology services and products. Through its numerous acquired subsidiaries, such as OpenDNS, WebEx, Jabber and Jasper, Cisco specializes in specific tech markets, such as the Internet of Things (IoT), domain security and energy management.
Scope and Challenges
Your data comes from somewhere, and increasing that somewhere includes far-flung IoT sensors. Cisco is the first partner to create an SAP-specific IoT Foundation architecture, and we’re the only SAP partner who has integrated our ruggedized routers with Leonardo for faster processing of data at the Edge. SAP and Cisco IoT projects include Smart Cities & Buildings, Transportation & Logistics, Smart Entertainment for global sporting events, and Preventative Maintenance solutions.
SAP Leonardo is described by the enterprise software giant as combining differentiating software capabilities in machine learning, IoT, big data, analytics, and blockchain on its SAP Cloud Platform.
Outcome and Implications
A machine learning an AI will greatly enhance Cisco team so they're basically doing machine learning with Cisco predictive modeling. Create a machine learning apparatus that will identify challenges on its own to then punch out recommendations for them.
With the help of SAP predictive analytics, Cisco was able to find product associations between products to complete different parts of their portfolio. Able find overlaps looking at historical transaction history and sees what did customers buy together and what are the patterns. Also, they can figure out what are some new solutions or architectures that Cisco should be trying to provide to their customers. SAP Leonardo brings an opportunity to build recommendation engines which will actually show with high confidence that customers are ready to buy the new product.
With the help of the SAP Leonardo portfolio, Cisco has been able to identify over a $1 billion of new business opportunities and provide a more personalized sales experiences for its customers.
"We were able to find these overlaps looking at historical transaction history and able to see what did customers buy together and what are the patterns, were able to figure out what are some new solutions or architectures that we should be trying to provide our customers." said Larry Goryachkovskiy, Lead Analyst Cisco.
"We were able to build these recommendation engines they were actually showing with high confidence they're ready to buy this new product." said Larry Goryachkovskiy, Lead Analyst Cisco.
"We're able to find new opportunities and the values of over a billion dollars so that improve our to the top line of our business you." said Larry Goryachkovskiy, Lead Analyst Cisco.
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