Dixons Carphone Digital Transformation Initiatives

About the Customer

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Scope and Challenges

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Outcome and Implications

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Dixons Carphone is electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland.

Dixons Carphone started the digital transformation process from 2016 with an implementation of a new Finance (Blackline), Reporting (Essbase) and Workflow systems. From September 2016 until July 2017 Dixons Carphone finished the implementation of the new ERP system SAP S/4HANA which will be used by 2500 people.

The digital transformation process continued with Human Resources and Payroll operational integration, Implementing SAP Success Factors as the single, system that is secure and supported the integration of Dixons Carphone and creating in-house personalized campaign management capabilities for both Dixons and Carphone by implementing Adobe Creative Cloud and removing 3rd party services.

1 Portal Way
London, W3 6RS , England
United Kingdom
+44 370 111 6565
Industry Employees Revenue
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Enterprise Software & Cloud Applications Purchased by Dixons Carphone

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IT Decision Makers and Key Stakeholders at Dixons Carphone

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