About the Customer
Facebook, Inc. is an American online social media and social networking service company based in Menlo Park, California.
Its website was launched on February 4, 2004, by Mark Zuckerberg, along with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin Moskovitz, and Chris Hughes.
Scope and Challenges
The main issue for the Facebook company was flexibility. The people who use Facebook are distributed around the world, and to support them, the company's employees are globally distributed as well.
The IT department is responsible for balancing these often competing pressures. Productivity is the most important charter, but security and efficiency are also paramount. They needed the right technology to empower employees, while also ensuring the business is safe at all times.
Outcome and Implications
The above said is the reason why Facebook decided to implement Microsoft Office 365 in 2016 as a Content Management platform.
The solution met their stringent security standards, it complemented how Facebook works with intelligence, flexibility, and it is continually evolving. It is globally deployed, accessible on every mobile platform they support, and it is secure.
Most of all, it enables productivity with powerful new capabilities for employees, such as the ability to share and edit traditional Excel documents at the same time, across devices.
"Office 365 also brings capabilities beyond Word, Excel, and PowerPoint that are hard to replicate. Delve, using the Microsoft Graph, brings a new level of intelligence to collaboration by offering additional insights on how our employees work with each other. It tells individuals who they are collaborating with the most, and how much time is being spent where."
"Personal analytics, and other features like Focused Inbox, help create greater effectiveness at work. We’re also very excited about how we can leverage the Microsoft Graph within our own internal Facebook tools and services. This will help our employees sift through the noise by surfacing the information that is most relevant for them," as stated by Tim Campos, CIO, Facebook.
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