Genpact Digital Transformation Initiatives

About the Customer

Genpact is a professional services firm with key offices in New York City, Palo Alto, London, Bangalore, Hyderabad, Kolkata, and Delhi.

Scope and Challenges

Transformation initiatives often involve state-of-the-art technologies that require specialized expertise, so ensuring that the right resources are available is a constant challenge—especially at Genpact’s scale.

To succeed in this high-pressure environment, the company’s financial and operational planning needed to be accurate, and its decision-makers needed continuous insight into both current engagements and the future pipeline.

Outcome and Implications

By consolidating on a single data warehouse and adopting cutting-edge IBM Analytics solutions, in 2017 Genpact has transformed its analytics, reporting and planning processes. 

Besides IBM's EPM solution, Genpact effectively utilizes Oracle Planning and Budgeting Cloud Service to complement their process expertise to provide value to their customers.

The company has cut its planning cycle in half and can complete monthly closing twice as fast as before. In addition, because actual figures are now imported from the ERP system in four hours rather than eight, employees can run reports and base decisions on more recent data.


With the move to IBM Analytics in the IBM Cloud, we have 40 percent more time to focus on working with the business to add value. Instead of asking ‘how do I make it work?’, we ask ourselves ‘how do I make it better?’. It’s a quantum shift in mindset.” - Vimal Dev, Vice President – IT, Global Enterprise Applications Leader, Genpact

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Industry Employees Revenue
Professional Services Subscribe Subscribe

Enterprise Software and Cloud Applications Purchased by Genpact

Vendor Old Product New Product Function Market Users VAR/SI When Live
IBM IBM Cognos TM1 IBM Planning Analytics Enterprise Performance Management EPM 2000 n/a 2017 2018
Subscribe Subscribe Subscribe Treasury and Risk Management TRM Subscribe Subscribe 2012 2016
Subscribe Subscribe Subscribe Enterprise Performance Management EPM Subscribe Subscribe 2017 2018

IT Decision Makers and Key Stakeholders at Genpact

First Name Last Name Title Email Phone
Subscribe Subscribe Vice President, Communications Subscribe Subscribe
Subscribe Subscribe VP - IT Global Enterprise Applications Leader Subscribe Subscribe
Subscribe Subscribe SVP- IT and Infrastructure and Risk Subscribe Subscribe