About the Customer
Genpact is a professional services firm with key offices in New York City, Palo Alto, London, Bangalore, Hyderabad, Kolkata, and Delhi.
Scope and Challenges
Transformation initiatives often involve state-of-the-art technologies that require specialized expertise, so ensuring that the right resources are available is a constant challenge—especially at Genpact’s scale.
To succeed in this high-pressure environment, the company’s financial and operational planning needed to be accurate, and its decision-makers needed continuous insight into both current engagements and the future pipeline.
Outcome and Implications
By consolidating on a single data warehouse and adopting cutting-edge IBM Analytics solutions, in 2017 Genpact has transformed its analytics, reporting and planning processes.
Besides IBM's EPM solution, Genpact effectively utilizes Oracle Planning and Budgeting Cloud Service to complement their process expertise to provide value to their customers.
The company has cut its planning cycle in half and can complete monthly closing twice as fast as before. In addition, because actual figures are now imported from the ERP system in four hours rather than eight, employees can run reports and base decisions on more recent data.
With the move to IBM Analytics in the IBM Cloud, we have 40 percent more time to focus on working with the business to add value. Instead of asking ‘how do I make it work?’, we ask ourselves ‘how do I make it better?’. It’s a quantum shift in mindset.” - Vimal Dev, Vice President – IT, Global Enterprise Applications Leader, Genpact
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