Apps Run The World

L'Occitane en Provence Digital Transformation Initiatives

Apps Run The World

About the Customer

 L'Occitane is an international retailer of body, face, fragrances and home products based in Manosque, France. The company was founded in 1976 by Olivier Baussan with the purpose to create a company that celebrates and preserves the traditions of his native Provence. In 2010, the company became listed on the Hong Kong Stock Exchange.

Scope and Challenges

The beauty retailer searched for solutions for human capital management (HCM) to help drive its digital HR transformation across the globe. 

One of the key HR challenges for the group was aligning different organizational areas within one global structure.

Outcome and Implications

By implementing the SAP SuccessFactors solutions, L’OCCITANE has achieved an HR platform that is consistent across the globe and provides better insight throughout its retail operations and improved standardization and efficiency of its HR processes across the group. 

With reduced administration of core HR processes and a unified, best-in-class user experience for employees, L’OCCITANE Group is now better equipped to attract and retain top talent.

With the SAP SuccessFactors Employee Central and SAP SuccessFactors Recruiting solutions deployed internationally, L’OCCITANE’s store employees, managers, HR and corporate office all benefit from having direct access to employee data for better insights and decision-making.


“We chose SAP SuccessFactors solutions to help us simplify and streamline our HR operations. As a global company committed to growth, effectively attracting and engaging a diverse workforce are paramount to our continued success. With SAP SuccessFactors solutions, we’re equipped to better manage a flexible and changing workforce across different geographies and cultures, while also increasing transparency and efficiency. We’re proud to partner with SAP as we innovate in HR and put people at the center of our digital transformation.” - said Xavier Meulemans, director of Total Rewards and HRIS at L’OCCITANE International.

Chemin du Pré-Fleuri, 5 CP 165
Geneva, 1228 , x
Industry Employees Revenue
Consumer Packaged Goods Subscribe Subscribe

Enterprise Software & Cloud Applications Purchased by L'Occitane en Provence

Vendor Old Product New Product Function Market Users VAR/SI When Live
Cegid Legacy Applications Yourcegid Retail Retail Management System eCommerce n/a n/a 2010 2010
Subscribe Subscribe Subscribe Customer Relationship Management CRM Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Human Capital Management HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Enterprise Resource Planning ERP Financial Management Subscribe Subscribe 2013 2013

IT Decision Makers and Key Stakeholders at L'Occitane en Provence

First Name Last Name Title Email Phone
Subscribe Subscribe Vice President of Human Resources Subscribe Subscribe
Subscribe Subscribe Senior Manager, Group Corporate Communications Subscribe Subscribe
Subscribe Subscribe HR Manager Subscribe Subscribe
Subscribe Subscribe HR Director Subscribe Subscribe
Subscribe Subscribe Group CFO - Deputy General Manager Subscribe Subscribe
Subscribe Subscribe Director of Total Rewards and HRIS Subscribe Subscribe