Westpac New Zealand Limited Digital Transformation Initiatives

About the Customer

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Scope and Challenges

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Outcome and Implications

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Westpac is one of New Zealand's largest full-service banks with more than 1.3 million customers. Westpac NZ employs more than 4,000 staff provides a full range of retail and commercial financial services.

Westpak began their implementation at the end of 2017 by renewing their e-commerce system with an ACI UP Immediate Payments. Westpac NZ has adopted UP real-time payments and fraud prevention solutions with Agile methodology and DevOps practices through ACI. The implementation allowed Westpac NZ to make changes at speed and rapidly scale up operations to overcome market challenges.

"Building on our close collaborative relationship with ACI, it was logical to partner with them as we shifted to DevOps methodology and practices," said Dawie Olivier, CIO, Westpac NZ. "Implementing ACI's retail payments solution on Linux positions us to fully capitalize on the transformation of both our IT culture and technology stack. We can leverage capabilities across the solutions that are part of ACI's Universal Payments Framework, and bring them together in a multitude of innovative products."

"Westpac NZ is a shining example of how a long-established bank can transform its IT culture and operations to become nimbler and supply customers with innovative solutions," said Phillip Finnegan, General Manager, Pacific, ACI Worldwide. "ACI's UP solutions provide the underlying technology, but it's the company's agile implementation approach that has made this a truly transformative project that has sped up a time to market, enabled innovation, and - crucially - reduced the risk of operating in a real-time world."

Level 8, Westpac on Takutai Square 16 Takutai Square
Auckland, 1010 , x
64 9 912 8000
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Enterprise Software & Cloud Applications Purchased by Westpac New Zealand Limited

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IT Decision Makers and Key Stakeholders at Westpac New Zealand Limited

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