Aspect Software Among HCM Top 500

2325 East Camelback Road, Suite 700

Phoenix, AZ, 85016, USA

+1 978-250-7900

http://www.aspect.com/

106

Aspect Software Recent Developments

In May 2018, Aspect Software unveiled the release of Aspect CXP 18. The latest iteration of CXP includes enhanced features for chatbot developers that make it easier for companies to meet the consumer demand for sophisticated digital self-service. Aspect CXP 18 is designed to create dynamic self-service applications that enable frictionless customer-company interactions across any and all interactive voice response (IVR) and digital self-service channels.

Aspect Software Key Cloud & HCM Applications

Aspect Cloud,

SCORES Analysis

Aspect Software Strengths

Aspect Via is a one-of-a-kind customer engagement platform that covers all the customer service bases while taking full advantage of Amazon Web Service (AWS) cloud services and infrastructure. The Aspect Via platform approach eliminates the headaches and costs of maintaining traditional, loosely coupled contact center point solutions for your call center, self-service/IVR and workforce management needs. Aspect’s Call Center software helps deliver a seamless experience across every channel and every touchpoint without missing a beat whether in the cloud or on-premises. From mobile and IVR self-service to agent-assisted conversations. From inbound and outbound voice, email, SMS, chat and social. All while leveraging customer profiles and preferences to drive personalized interactions. Aspect Workforce optimization solutions increase productivity for millions of agents worldwide while enhancing their work lives every day – from real-time coaching to managing their schedules via smartphones with ease.

Subscribe to read more about Aspect Software

  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

Aspect Software HCM & Cloud HCM Applications Revenues, $M:

Type/Year 2016 2017 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
HCM Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud HCM Applications Revenues, $M Subscribe Subscribe Subscribe

* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Aspect Software Revenue Breakdown by Type:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Aspect Software Total & HCM Applications Revenues by Region:

Region % of Total Revenues 2017 Total Revenues, $M 2017 HCM Applications Revenues, $M
Americas Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe

Aspect Software Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Aspect Software Customers

No. of Customers: Subscribe

No. of HCM Applications Customers: Subscribe

No. of Cloud HCM Customers: Subscribe

No. of Cloud HCM Subscribers: Subscribe

Don't Miss our Customer Database


Subscribe to read more about Aspect Software

  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

Aspect Software Opportunities

Subscribe to read more about Aspect Software

  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

Aspect Software Risks

Subscribe to read more about Aspect Software

  • Ability to handle internal and external risk and challenges

Aspect Software Ecosystem

Subscribe to read more about Aspect Software

  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

Aspect Software Cloud Platform (PaaS) & Infrastructure (IaaS) Details

Subscribe to read more about Aspect Software

  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).




For additional information on our methodologies, here's the link:

https://www.appsruntheworld.com/
https://www.appsruntheworld.com/offerings

FAQ

https://www.appsruntheworld.com/FAQ

Copyright © 2019, APPS RUN THE WORLD