HotSchedules Among HCM Top 500

6504 Bridge Point Parkway, Ste 425

Austin, TX, 78730, USA

+1 877-539-5156


HotSchedules Recent Developments

One of the fastest growing workforce management apps vendors for hospitality industry, HotSchedules expanded its ecosystem with new partners including, Agilysys, Partech, Peoplematter, QSR Automations, all in the hopes of making its scheduling apps ubiquitous among restaurants and retailers. In 2016, it also unveiled Global Developer Network for developing solutions on the HotSchedules IoT Platform and the Global Channel Network for reselling the HotSchedules app portfolio.

HotSchedules Overview

Ownership: TPG Growth, Instawares Holding - x

Employees: 400

Functional Market: Absence and Leave Management, Workforce Analytics, Workforce Scheduling, Time & Attendance, ,

Key Verticals: Leisure & Hospitality, Retail, ,

HotSchedules Key Cloud & HCM Applications

HotSchedules Workforce Management,

SCORES Analysis

HotSchedules Strengths

HotSchedules, formerly known as Red Book Connect, specializes in Cloud applications that help automate different functions within the retail, restaurant and hospitality industries. Following a number of acquisitions, HotSchedules applications handle functions such as recruiting, training, scheduling, business intelligence, shift communication, labor and inventory and cash management.

In March 2015, HotSchedules retired the company name, Red Book Connect, and returned the HotSchedules brand to the forefront. The company, which includes a broad portfolio of cloud-based, mobile applications designed to make restaurants run more efficiently, was incorporated in 2013 after a merger between five companies.

The product suite includes: HotSchedules, a comprehensive labor management application; Jobsabi, a new referral network for restaurant recruiting; Macromatix, an inventory and back office management solution; Schoox, a mobile eLearning platform and Manager’s Red Book and Logbook, tools for task and shift management.

HotSchedules now manages shifts for more than 1.8 million restaurant employees in about 110,000 locations and boasting over 30 million monthly logins.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

HotSchedules HCM & Cloud HCM Applications Revenues, $M:

Type/Year 2015 2016 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
HCM Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud HCM Applications Revenues, $M Subscribe Subscribe Subscribe

* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

HotSchedules 2016 Revenue Breakdown by Type:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

HotSchedules 2016 Total & HCM Applications Revenues by Region:

Region % of Total Revenues 2016 Total Revenues, $M 2016 HCM Applications Revenues, $M
Americas Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe

HotSchedules Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

HotSchedules Customers

No. of Customers: Subscribe

No. of HCM Applications Customers: Subscribe

No. of Cloud HCM Customers: Subscribe

No. of Cloud HCM Subscribers: Subscribe

Don't Miss our Customer Database

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

HotSchedules Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

HotSchedules Risks

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  • Ability to handle internal and external risk and challenges

HotSchedules Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

HotSchedules Cloud Platform (PaaS) & Infrastructure (IaaS) Details

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:


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