Reynolds and Reynolds Company Strengths, Domain Expertise, and Key Differentiators
Reynolds and Reynolds specialize in ERP applications for car dealers and automakers in the U.S., Canada, U.K., and Europe, offering dealership management and customer relationship management systems. Its applications are designed to automate all aspects of dealership operations with fully integrated sales, finance, parts, service, and online marketing. Reynolds is considered one of the top three application vendors in the market competing for the leadership position along with ADP and Dealertrack.
In February 2016, Reynolds and Reynolds have acquired ReverseRisk, a Web-based analytics reporting platform for automotive retailers. ReverseRisk delivers critical business information and analytics to dealers, providing detailed insights into dealership performance and operating results.
These are the core strengths of the Reynolds and Reynolds Company and hallmarks of their brand: - Legacy of innovation. - Experienced, knowledgeable people. - Proven software development processes. - Industry-leading products. - Best-in-class winning service and support.
With more than 90 years of experience serving automotive retailers, Reynolds is driven to be a world-class dealer services provider. Automobile dealerships across the US, Canada, UK, and Europe rely on Reynolds software, services, and document solutions every day to help operate their businesses more effectively and profitably and to build stronger relationships with their customers.
Reynolds and Reynolds Company Recent Developments
In February 2020, Reynolds and Reynolds introduced a new customer relationship management system (CRM) for automotive retailers: FOCUS.
FOCUS is a dealership-wide CRM system enhanced with mobile functionality and built to deliver the efficiency, convenience, and accessibility that dealership personnel rank as top priorities.
Designed and built as part of Reynolds Retail Management System, FOCUS helps ensure dealers are maintaining one database of customer information to manage all aspects of the dealership. As a result, FOCUS provides a full picture of the customer life cycle across all dealership departments – from sales to service – without duplicate entries or keystrokes.
Reynolds and Reynolds Company Mergers and acquisitions (M&A) Activities
In February 2020, Reynold and Reynolds acquired GoMoto, a provider of kiosk technology for the service lane that provides streamlined, self-led customer check-in and check-out. As automotive retailing continues its digital transformation, Reynolds already is a leader with technologies such as the docuPAD system, Reynolds eWorkflow, e-contracting, and Advanced Service. With the addition of GoMoto, Reynolds has expanded those capabilities with a well-established technology and product team.
Reynolds and Reynolds Company Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Reynolds and Reynolds Company applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Reynolds and Reynolds Company and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified ERA-IGNITE, Power, Reynolds Retail Management System, ReySource, docuPAD system customers.
Reynolds and Reynolds Company Overview
Ownership: - Vista Equity Partners, Goldman Sachs Capital Partners
Number of Employees: 4300
Key Verticals: Automotive,
Reynolds and Reynolds Company Key Cloud and HCM Applications
ERA-IGNITE, Power, Reynolds Retail Management System, ReySource, docuPAD system
Reynolds and Reynolds Company HCM and Cloud HCM Applications Revenues, $M:
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* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Reynolds and Reynolds Company Revenue Breakdown by Type:
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Reynolds and Reynolds Company HCM Applications Revenues By Sub-Functional Markets, $M:
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Reynolds and Reynolds Company Total and HCM Applications Revenues by Region:
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Reynolds and Reynolds Company Customers - Breakdown by Geo, Size, Vertical and Product
No. of Reynolds and Reynolds Company Customers: 20000
No. of Reynolds and Reynolds Company HCM Applications Customers: x
No. of Reynolds and Reynolds Company Cloud HCM Customers: x
No. of Reynolds and Reynolds Company Cloud HCM Subscribers: 2000000
Reynolds has about 20,000 customers using its ERA and Power dealer management systems.
Among Reynolds customers are: Steve Moore Chevrolet, Tom Wood Volkswagen, Conicelli Auto Group, Planet Honda, Asbury Automotive Group, Hendrick Automotive Group, Mercedes-Benz USA and others.
Reynolds and Reynolds Company Market Opportunities, M&A and Geo Expansions
One of the biggest opportunities is the expansion of the Open Dealer Exchange, a joint venture between Reynolds and ADP. The joint venture will help dealerships eliminate paperwork through eContracting, which allows car buyers to sign their contracts using tablets.
VW Credit Inc. said it will invest millions of dollars into such systems over the next two years in order to help its dealerships streamline the contract signing process while improving customer experience. Because of such investments from captive financing divisions of auto makers like VW, Reynolds has made integration a top priority between its ERA and Power dealer management systems and Provider Exchange Network, a division of Open Dealer Exchange.
In June 2017, Reynolds and Reynolds have acquired TradeMotion. TradeMotion’s technology platform also includes Parts.com, the largest online marketplace for original equipment manufacturer (OEM) parts and accessories. The Parts.com site offers a comprehensive selection of more than 20 million unique OEM items that cover all of today’s major automotive manufacturers. By adding TradeMotion to the Reynolds portfolio, the company is taking their expertise in e-commerce for parts and combining it with the depth of Reynolds experience in serving automotive retailers with technology solutions in the dealership. Together can grow and develop TradeMotion in ways that will benefit TradeMotion’s customers and complement our overall strategy around the retailing solutions we provide to dealerships and OEMs.
Reynolds and Reynolds Company Risks and Challenges
With Cox Automotive retrenching its operations, Reynolds and Reynolds may need to impose stricter cost-cutting measures as automobile dealers are tackling the pandemic, which makes showroom retailing difficult. While Reyrey remains one of the key vendors in the space, it may also need to diversify into other segments like leisure and recreation vehicles and equipment leasing from boats to farm tractors in order to expand into markets beyond automotive retailing.
Reynolds and Reynolds Company Ecosystem, Partners, Resellers and SI
Reynolds primarily sells through its direct sales force with offices in the USA, Canada, Netherlands and UK.
Reynolds and Reynolds Company Cloud Platform (PaaS) and Infrastructure (IaaS) Details
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Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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