Totalmobile Ltd Among HCM Top 500

Pilot Point 21 Clarendon Road

Belfast, x, BT1 3BG, United Kingdom

44 28 9033 0111


Totalmobile Ltd Strengths, Domain Expertise, and Key Differentiators

Totalmobile is a vendor in field service and mobile workforce management technology, helping organisations deliver more service of the highest quality and at reduced cost. Totalmobile supports 250,000 front line workers to deliver exceptional services every day.

Totalmobile Ltd Recent Developments

In April 2020, Totalmobile launched a new capability within their product suite, that enables organisations to significantly enhance the remote assistance provided to their customers, via an augmented video solution. The new capability will enable organisations, such as housing and repairs providers, to reduce the volume of unnecessary visits, while also preventing the need for customers to call into a drop-in centre. The adoption of this technology enables organisations to be certain that a call-out is essential before sending someone on site. It also enables them to fully evidence this decision process. This will help organisations increase first time fixes by 50%, remove 80% of inspection visits and enable 10% of issues to be resolved remotely. The combined impact of these benefits will drive a dramatic improvement in productivity and service levels. This is imperative during the current COVID-19 pandemic, as reducing unnecessary visits enables organisations to minimise contact between staff and customers and potentially saving lives.

Totalmobile Ltd Mergers and acquisitions (M&A) Activities

In July 2020, Totalmobile strengthened its market-leading position with the acquisitions of both Lone Worker Solutions (LWS) and Software Enterprises (known as Global Rostering System (GRS)). The move adds further capability and scale to Totalmobile’s comprehensive, end-to-end suite of Field Service Management software solutions. The lone worker technology provided by LWS is currently being used by over 70,000 field-based workers. LWS provides access to safety alerts, status updates and locational information to support staff who are operating in high risk environments or undertaking sensitive activities. The software is also used to support employee wellbeing and provide compliance assurance across a diverse range of enterprise level customers including Network Rail, Mitie and Centrica.

Totalmobile Ltd Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Totalmobile Ltd applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Totalmobile Ltd and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified TotalMobile Mobilise, Optimise, Connect, Organise, Protect, Insight customers.

Totalmobile Ltd Key Cloud and HCM Applications

TotalMobile Mobilise, Optimise, Connect, Organise, Protect, Insight

Totalmobile Ltd HCM and Cloud HCM Applications Revenues, $M:

Type/Year20182019YoY Growth, %
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Cloud HCM Applications Revenues, $M Subscribe Subscribe Subscribe

* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Totalmobile Ltd Revenue Breakdown by Type:

TypeLicenseServicesHardwareSupport & MaintenanceSaaS
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Totalmobile Ltd Total and HCM Applications Revenues by Region:

Region% of Total Revenues2019 Total Revenues, $M2019 HCM Applications Revenues, $M
Americas Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe
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Totalmobile Ltd Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
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Totalmobile Ltd Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Totalmobile Ltd Customers

No. of Totalmobile Ltd Customers: 600

No. of Totalmobile Ltd HCM Applications Customers: x

No. of Totalmobile Ltd Cloud HCM Customers: x

No. of Totalmobile Ltd Cloud HCM Subscribers: 250000

With 220 staff, across 5 UK locations, Totalmobile serves over 600 organisations and 250,000 front line workers. Some of their customers are Locala Community Partnership, Essex County Council, Essex Partnership University NHS, The Calico Group, Coastline Housing, Your Housing Group, Fife Council, The Highland Council, Kirklees Council and others.

Totalmobile Ltd Market Opportunities, M&A and Geo Expansions

In Octomber 2020, Totalmobile has been named as a supplier on Crown Commercial Services G-Cloud 12 framework. G-Cloud is a framework where supplier cloud-based solutions are made available through a front-end Catalogue called the Digital Marketplace. G-Cloud framework is the place to be, for companies who are thinking about selling their cloud-based solutions to the UK government.

With the COVID-19 pandemic forcing entire workforces to operate remotely, there are increased pressures being placed on the mental and general health of employees. To help assist organisations and their staff during this time, Totalmobile have released a solution that allows employees to easily record their current wellbeing and enable organisations to enhance their duty of care as an employer. The solution from Totalmobile enables employees to track their mental and physical health on a day to day basis; providing an insight into their mood, highlighting if they have been displaying any coronavirus symptoms and informing employers if they have been required to self-isolate. A report is then created and made available to the organisation, enabling them to evaluate current staff feedback on an individual, team and company level, providing them with a clear insight into the current status of their workforce.

Totalmobile Ltd Risks and Challenges

Expanding their customer portfolio outside of the United Kingdom could be a challenge for the company's future growth and progress.

Totalmobile Ltd Ecosystem, Partners, Resellers and SI

Totalmobile does mostly direct sales.

Totalmobile Ltd Cloud Platform (PaaS) and Infrastructure (IaaS) Details

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  • Totalmobile Ltd Public Cloud and Infrastructure (IaaS)
  • Totalmobile Ltd Platform (PaaS)
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  • Totalmobile Ltd Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: Us

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