WorkForce Software, LLC

38705 Seven Mile Road, Suite 300

Livonia, MI, 48152, USA

+1 877-493-6723

http://www.workforcesoftware.com

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Recent Developments

WorkForce Software acquired Workplace in June 2016, creating one of the largest workforce management applications vendors with a big footprint in government, hospitality, and retail verticals.

SCORES Analysis

WorkForce Software, LLC Strengths

WorkForce Software specializes in workforce management for strategic verticals including retail, manufacturing, healthcare, professional services, care services, education, utilities, hospitality, financial services, insurance, and the public sector. Its solutions allow organizations, from SMB to enterprise, to digitalize time and labor processes, forecast scheduling demand and optimize workforce scheduling, simplify absence management, and enable strategic business insight. The company’s WorkForce Suite includes WorkForce Time and Attendance (previously called EmpCenter), WorkForce Forecasting and Scheduling, WorkForce Absence Compliance Tracker, WorkForce Advanced Scheduler, WorkForce Analytics, and WorkForce Fatigue Management.

Recent releases of the WorkForce suite have included the following developments: multiple user interface enhancements, offline transactions and streamlined navigation for mobile, the ability to attach files to the timesheet (such as a jury summons), bulk case assignment and reassignment within WorkForce Absence Compliance Tracker, the ability to generate split shifts within WorkForce Forecasting and Scheduling, and the ability to allocate cross-group tip calculations.

WorkForce Software also offers an SMB solution, EmpLive, for Australian and New Zealand employers. Recent developments include roster permissions, a multi-shift offering, roster search, shift swapping, and the ability to designate periods of unavailability.

Substantial momentum in Europe contributed to WorkForce Software’s strong results, with the company doubling its number of active users across the continent and welcoming high-profile clients in the auto manufacturing, reinsurance, and paint and specialty chemicals industries.

WorkForce Software also saw burgeoning demand in Canada, with a record number of new Canadian clients, including a major airline, one of the country’s biggest cities, a leader in paper-shredding and related business services, and a top-five oil and gas producer.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

WorkForce Software, LLC HCM & Cloud HCM Applications Revenues, $M:

Type/Year 2014 2015 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
HCM Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud HCM Applications Revenues, $M Subscribe Subscribe Subscribe

* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

WorkForce Software, LLC 2015 Revenue Breakdown by Type:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

WorkForce Software, LLC 2015 Total & HCM Applications Revenues by Region:

Region % of Total Revenues 2015 Total Revenues, $M 2015 HCM Applications Revenues, $M
North Americas Subscribe Subscribe Subscribe
Latin Americas Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe

WorkForce Software, LLC 2015 Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

WorkForce Software, LLC Customers

No. of Customers: Subscribe

No. of HCM Applications Customers: Subscribe

No. of Cloud HCM Customers: Subscribe

No. of Cloud HCM Subscribers: Subscribe

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

WorkForce Software, LLC Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

WorkForce Software, LLC Risks

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  • Ability to handle internal and external risk and challenges

WorkForce Software, LLC Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

WorkForce Software, LLC Cloud Platform (PaaS) & Infrastructure (IaaS) Details

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).




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