Zenefits Strengths, Domain Expertise, and Key Differentiators
Zenefits offers a comprehensive HR platform for payroll, benefits, insurance, as well as core HR, onboarding, time and attendance, as well as compliance offerings, including for the Affordable Care Act (ACA). Zenefits is a subscription service with several packages for flexibility.
Zenefits Recent Developments
Zenefits partnered with Thrive Global, the partnership will make available Thrive content, tips and tools within the Zenefits platform, and managers will be able to use the Thrive app to track and measure employee well-being.
Zenefits Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Zenefits applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Zenefits and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Zenefits, customers.
Ownership: - x
Number of Employees: 500
Functional Market: Absence and Leave Management, Workforce Scheduling, Time and Attendance, Core HR, Payroll, Benefits Administration, Compliance, Onboarding, Applicant Tracking Systems, Performance and Goal Management, Compensation Management,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith Based Nonprofit, Youth and Elderly Care Nonprofit, Special Cause Nonprofit, Oil and Gas, Professional Services, Retail, Transportation, Utilities,
Zenefits Key Cloud and HCM Applications
Zenefits HCM and Cloud HCM Applications Revenues, $M:
|Type/Year||2018||2019||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|HCM Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud HCM Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Zenefits Revenue Breakdown by Type:
|Type||License||Services||Hardware||Support & Maintenance||SaaS|
|% of Total Revenues||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe|
Zenefits HCM Applications Revenues By Sub-Functional Markets, $M:
Split by Sub-Functional Markets
2019 HCM Revenues, By Sub-Functional Markets, $M
Zenefits HCM Applications Revenues By Verticals, $M:
Zenefits Total and HCM Applications Revenues by Region:
|Region||% of Total Revenues||2019 Total Revenues, $M||2019 HCM Applications Revenues, $M|
Zenefits Direct vs Indirect sales
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Zenefits Customers - Breakdown by Geo, Size, Vertical and Product
No. of Zenefits Customers: 11000
No. of Zenefits HCM Applications Customers: 11000
No. of Zenefits Cloud HCM Customers: 11000
No. of Zenefits Cloud HCM Subscribers: 400000+
Zenefits has secured more than 11,000 customers, primarily small and mid-sized companies. Among Zenefits customers are Nerds on Call, SPEAR Physical Therapy, Birds Barbershop, The Channel Company and many others.
Zenefits Market Opportunities, M&A and Geo Expansions
Zenefits has shifted its focus from primarily on health benefits, to a full-service cloud HCM provider, adding significant core HR functionality around employee lifecycle workflows, documents, compliance, mobile integrations, while also rolling out its native payroll service nearly nationwide.
From September 2017, Zenefits has moved from competing with insurance brokers to partnering with them and providing a benefits administration platform. The result is a new Zenefits sharply focused on expanding its HCM platform and growing its partner ecosystem to give customers greater flexibility. In the meantime, Zenefits has shifted its focus from primarily on health benefits, to a full-service cloud HCM provider, adding significant core HR functionality around employee lifecycle workflows, documents, compliance, mobile, and integrations, while also rolling out its native payroll service nearly nationwide.
Zenefits has moved from competing with insurance brokers to partnering with them and providing a benefits administration platform. The result is a new Zenefits sharply focused on expanding its HCM platform and growing its partner ecosystem to give customers greater flexibility.
In September 2017, Zenefits declared a groundbreaking partnership that gave Zenefits and OneDigital customers access to the unique combination of the industry’s best technology platform and more than 1,000 experienced benefits advisors across the country. This fully integrated technology and benefits consulting solution deliver what customers have been asking for at price points that offer unprecedented value for employers. Additionally the same month after brokering insurance without a license and getting fined for it, Zenefits is switching gears to make technology for brokers rather than compete with them.
Zenefits Risks and Challenges
In April 2020, Zenefits laid off 15% of its staff, in the latest case of the coronavirus pandemic causing widespread job losses throughout Silicon valley.
Zenefits faced a number of early and significant set-backs from highly publicized insurance licensing and culture issues.
In February 2017, Zenefits laid off 45% of its workforce as a way to move toward an operating model that is sustainable and better reflects the needs of our current business. It was a part of an overall turn-around program that had begun a year ago to correct regulatory compliance issues, reset our culture and values and increase operational efficiency. Zenefits noted that the layoffs will help it centralize its operations in Arizona and that it also plans to build out the product and engineering teams in Vancouver and Bangalore, in addition to its San Francisco team.
Zenefits Ecosystem, Partners, Resellers and SI
Zenefits is a subscription service with several packages for flexibility. The company serves a huge market: the 5 million small and mid-sized business that have between two and 1,000 employees in the U.S. It also connects with a growing ecosystem of more than 40 cloud providers including Microsoft, Google, Salesforce and others.
Zenefits Cloud Platform (PaaS) and Infrastructure (IaaS) Details
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- Zenefits Public Cloud and Infrastructure (IaaS)
- Zenefits Platform (PaaS)
- Zenefits Application Delivery
- Zenefits Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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