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Exhibit 1 - 2019 CRM Applications Market Shares Split By Top 10 CRM Vendors and Others
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In 2019, the top 10 CRM software vendors accounted for nearly 59.3% of the global CRM applications market which grew 6.6% to approach nearly $42.7...
Exhibit 1 - 2018 CcaaS Applications Market Shares Split By Top 10 CcaaS Vendors and Others, %
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In 2018, the top 10 Contact Center As A Service software vendors accounted for nearly 52.5% of the global CcaaS application market...
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