Top 10 Utility Software Vendors and Market Forecast 2017-2022

Worldwide Utility Industry-Specific Applications Market to reach $3.9 billion by 2022, compared with $3.4 billion in 2017 at a compound annual growth rate of 2.5%.

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In 2017, the top 10 Utility software vendors accounted for nearly 46% of the global Utility applications market which grew 5.7% to approach nearly $3.4 billion in license, maintenance and subscription revenues.

Last year Oracle was the market leader with 9.2 % market share in license, maintenance and subscription revenues, followed by SAP, MicrosoftAclara Software, a Hubbell company and IBM.

We ask the simple question: Who’s buying Utilities applications from whom and why? And we provide the answers – supported by decades of research – to our clients around the world. (Sample from our Apps Database)

Exhibit 1 - 2017 Utilities Applications Market Shares Split By Top 10 Utility Vendors and Others, %
Exhibit 1 – 2017 Utilities Applications Market Shares Split By Top 10 Utility Vendors and Others, %

Through our forecast period, the Utility applications market is expected to reach $3.9 billion by 2022, compared with $3.4 billion in 2017 at a compound annual growth rate of 2.5%.

Exhibit 2: Worldwide Utility Software Market 2017-2022 Forecast, $M
Year 2017 2022 2017-2022 CAGR, %
Total 3435 3890 2.5%

Source: Apps Run The World, January 2019

Top 10 Utility Software vendors

Utilities (Electricity, water and gas utilities) – Customer care, billing, Smart meter infrastructure, Energy Trading Risk Management, SCADA, Financials, HR, Procurement

Smart grid investment will begin to taper off and the vertical could see more upheavals as utilities anticipate the fallout from the decision of some of their largest customers to replace conventional electricity with alternative energy sources. Internet of Things could usher in a new set of maintenance management apps.

Here are the rankings of the top 10 Utility software vendors in 2017 and their market shares.

Rank Vendor 2016 Utility Apps Revenues, $M 2017 Utility Apps Revenues, $M YoY Growth 2017 Utility Market Share, % Recent Developments
1 Oracle Subscribe Subscribe 3.4% Subscribe Aims to boost customer experiences with content, modeling, analytics, personalization, and next generation behavioral demand response, while boosting partner education through advanced interactive courses.
2 SAP Subscribe Subscribe 6.4% Subscribe SAP S/4HANA, its next-generation ERP, and a complementary portfolio of Cloud applications for customer care and back-office functions, form the basis of SAP Utility strategy for the forecast period.
3 Microsoft Subscribe Subscribe 1.1% Subscribe Microsoft’s Enterprise Applications strategy for Utility centers around the migration to Dynamics 365 and Microsoft Azure.
4 Aclara Software, a Hubbell company Subscribe Subscribe 8.6% Subscribe After cable maker Hubbell bought Aclara for $1.1 billion in February, the software unit contributed $430 million in revenues, or about 13% of its total sales for its first three quarters of 2018.
5 IBM Subscribe Subscribe -4.7% Subscribe IBM’s Enterprise Applications strategy for Utility centers around the migration to IBM Cloud along with its Watson-based analytics products.
6 Itron Inc. Subscribe Subscribe 0.2% Subscribe After buying Silver Spring Networks, Itron aims to deliver a broader set of solutions for IoT and connectivity to help utilities modernize critical infrastructure to reduce operating expenses, enhance services and create new revenue opportunities.
7 ABB’s Enterprise Software Group Subscribe Subscribe 1.5% Subscribe ABB acquired GE Industrial Solutions (GEIS), GE’s global electrification solutions business. The $2.6 billion deal unlocks growth opportunities by coupling ABB’s digital offering, ABB Ability, with the extensive GEIS installed base.
8 Trimble Subscribe Subscribe 26.3% Subscribe Trimble acquired Viewpoint for its construction applications, which will complement its infrastructure solutions.
9 Qlik Subscribe Subscribe 22.7% Subscribe Qlik acquired Podium Data, an enterprise-grade data management company whose solution simplifies and accelerates customers’ ability to manage, prepare and deliver analytics-ready data to every business user across a diverse data landscape.
10 Adobe Subscribe Subscribe 24.9% Subscribe Adobe acquired Marketo for marketing automation and Magento for eCommerce as it pivots from content to CRM and aims to unseat Salesforce for those functions in key verticals.
Subtotal Subscribe Subscribe 5.4% Subscribe
Other Subscribe Subscribe 5.9% Subscribe
Total Subscribe Subscribe 5.7% Subscribe

Source: Apps Run The World, January, 2019

Custom data cuts related to the Utility Applications market are available:

  • Top 500 Utility Applications Vendors and Market Forecast 2017-2022
  • 2017 Utility Applications Market By Functional Market (16 Markets)
  • 2017 Utility Applications Market By Country (USA + 45 countries)
  • 2017 Utility Applications Market By Region (Americas, EMEA, APAC)
  • 2017 Utility Applications Market By Revenue Type (License, Services, Hardware, Support and Maintenance, Cloud)
  • 2017 Utility Applications Market By Customer Size (revenue, employee count, asset)
  • 2017 Utility Applications Market By Channel (Direct vs Direct)
  • 2017 Utility Applications Market By Product

Exhibit 4 shows our projections for the enterprise applications market by vertical segment, based on the buying preferences and the customer propensity to invest in new software within those industries as they continue to upgrade and replace many legacy industry-specific applications that have been identified and tracked in our Buyer Insight Database.

Exhibit 4 - Worldwide Enterprise Applications Market Forecast 2017-2022, By Vertical Industry, $M
Exhibit 4 – Worldwide Enterprise Applications Market Forecast 2017-2022, By Vertical Industry, $M

Utility Software Purchases Win/Loss Analysis As Part Of Enterprise Applications Buyer Insight Customer Database

On the buyer side, customers are investing in Utility applications based on new features and capabilities that are expected to replace their existing legacy systems. In many cases, competitive upgrades and replacements that could have a profound impact on future market-share changes will become more widespread.

Since 2010, our global team of researchers have been studying the patterns of the latest Utility software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Updated continuously, our database features extensive win/loss analysis. Each year our research team identifies tens of thousands of these Utility customer wins and losses from public and proprietary sources.

The research results are being incorporated into regular updates in our Enterprise Applications Buyer Insight Customer Database. You can access the Quarterly Win/Loss Analysis Scoreboard and our Enterprise Applications Buyer Insight Customer Database by becoming a subscriber.

Customer Industry Empl. Revenue Country Vendor New Product Function
Hong Leong Bank Berhad [MY] Utility 7120 $973.0M Malaysia Hyperlab HyperLab Happy AI Chatbot Chatbot powered by AI
SUEZ Utility 90000 $18.36B France Cornerstone OnDemand Cornerstone HR Suite Human Resource Management
EDF Utility 152030 $80.00B France Dassault Systemes 3DEXPERIENCE Platform Project Portfolio Management
BrightSource Energy Utility 450 $13.50B United States Oracle Oracle HCM Cloud Human Capital Management
YMCA NSW Utility 2000 $32.0M Australia Oracle Oracle EPM Cloud Enterprise Performance Management
Centrica Utility 60000 $36.50B United Kingdom SAP SAP S/4 HANA Enterprise Resource Planning
Centrica Utility 60000 $36.50B United Kingdom SAP SAP Ariba Source-to-Pay Procurement and Supply Chain Cloud
Centrica Utility 60000 $36.50B United Kingdom SAP SAP Commerce Cloud eCommerce & Omni-Channel Commerce Solution
Manna Pro Products LLC Utility 250 $250.0M United States SAP SAP Business Planning and Consolidation Enterprise Performance Management
Manna Pro Products LLC Utility 250 $250.0M United States SAP SAP S/4 HANA Enterprise Resource Planning
Northern Gas Networks Utility 2658 $200.0M United Kingdom SAP SAP Analytics Cloud Analytics Cloud
Northern Gas Networks Utility 2658 $200.0M United Kingdom SAP SAP S/4 HANA Enterprise Resource Planning
Northern Gas Networks Utility 2658 $200.0M United Kingdom SAP SAP Ariba Source-to-Pay Procurement and Supply Chain Cloud
thyssenkrupp Utility 158000 $47.54B Germany SAP SAP S/4 HANA Enterprise Resource Planning
Vestas Wind Systems A/S Utility 24351 $9.53B Denmark SAP SAP Cloud for Customer Customer Relationship Management
Affinity Water Utility 1400 $403.0M United Kingdom ServiceNow ServiceNow IT Service Management IT Service Management
Tiffany & Co Utility 11900 $4.00B United States ServiceNow ServiceNow PPM Project Portfolio Management
APCOA PARKING Holdings Utility 5000 $800.0M Germany Wolters Kluwer CCH Tagetik Enterprise Performance Management
Centrica Utility 60000 $36.50B United Kingdom Workday Workday HCM Human Capital Management
Severstal Utility 50000 $5.92B Russia SAP SAP Leonardo IoT Platform
Waste Pro Utility 2600 $464.0M United States ADP ADP Vantage HCM Human Capital Management
General Electric Utility 305000 $117.40B United States Ansys ANSYS Enterprise Cloud Product Lifecycle Management & Engineering
Weed Man USA Utility 200 $20.0M Canada Five9 Five9 Cloud Customer Service and Support
Fingrid Utility 334 $202.0M Finland IBM IBM Maximo IoT Based Enterprise Asset Management
Taylorbins Utility 154 $50.0M United Kingdom Infor Infor CloudSuite Industrial (Syteline) Enterprise Resource Planning
Hydro-Québec Utility 19794 $13.0M Canada Interactive Intelligence PureCloud Customer Engagement Platform
Romande Energie Utility 740 $590.0M Switzerland ION Investment Group OpenLink Findur Treasury and Risk Management Solution
Snowy Hydro Limited Utility 1000 $500.0M Australia ION Investment Group Reval Cloud Platform Treasury and Risk Management
EnergyConscious Utility 20 $2.0M United States Magento Magento eCommerce
APCOA PARKING Holdings Utility 5000 $800.0M Germany Microsoft Microsoft Dynamics NAV Enterprise Resource Planning
Dwr Cymru Welsh Water Utility 3000 $400.0M United Kingdom Microsoft Microsoft Power BI Business Intelligence
Glacial Energy Utility 200 $18.0M United States Microsoft Microsoft Dynamics GP Enterprise Resource Planning
Nexus Energy Systems Utility 75 $7.0M United States Microsoft Microsoft Dynamics CRM Online Customer Relationship Management
PAPREC Utility 4250 $1.10B France Microsoft Microsoft Dynamics CRM Customer Relationship Management
Valicor Utility 250 $20.0M United States Microsoft Microsoft Dynamics GP Enterprise Resource Planning
Suntech Utility 17700 $3.15B China NetSuite NetSuite CRM+ Customer Relationship Management
Alliant Energy Utility 4070 $3.25B United States Oracle Primavera P6 Enterprise Project Portfolio Management Project Portfolio Management
Ameren Utility 8527 $6.10B United States Oracle Primavera P6 Enterprise Project Portfolio Management Project Portfolio Management
Eaton Utility 96000 $20.90B Ireland Oracle Oracle WebCenter Sites Web Experience Management Solution
Kansas City Power & Light Utility 1789 $1.71B United States Oracle Primavera P6 Enterprise Project Portfolio Management Project Portfolio Management
South East Water Utility 526 $916.0M Australia Oracle Primavera P6 Enterprise Project Portfolio Management Project Portfolio Management
SunEdison Utility 7300 $2.50B United States Oracle Oracle EPM Cloud Enterprise Performance Management
AREVA France Utility 45340 $9.24B France Salesforce Service Cloud Customer Service and Support
Environmental Defense Fund Utility 690 $146.0M United States Salesforce Service Cloud Customer Service and Support
Waste Management Utility 43500 $14.00B United States Salesforce Service Cloud Customer Service and Support
CPFL Energia Utility 7200 $8.00B Brazil SAP SAP S/4 HANA Enterprise Resource Planning
CPFL Energia Utility 7200 $8.00B Brazil SAP SAP Sales Cloud (ex CallidusCloud) Sales Performance Management
Dwr Cymru Welsh Water Utility 3000 $400.0M United Kingdom SAP SAP S/4 HANA Enterprise Resource Planning
Dwr Cymru Welsh Water Utility 3000 $400.0M United Kingdom SAP SAP Ariba Source-to-Pay Procurement and Supply Chain Cloud
Dwr Cymru Welsh Water Utility 3000 $400.0M United Kingdom SAP SAP Business Planning and Consolidation Enterprise Performance Management
ELEM Utility 4498 $286.0M Macedonia SAP SAP ERP ECC 6.0 Enterprise Resource Planning
EVN Macedonia Utility 1977 $450.0M Macedonia SAP SAP ERP ECC 6.0 Enterprise Resource Planning
Northern Gas Networks Utility 2658 $200.0M United Kingdom SAP SAP Business Warehouse Enterprise Data Warehouse
Northern Gas Networks Utility 2658 $200.0M United Kingdom SAP SAP Concur Travel & Expense
People Electrical Appliance Group Utility 1200 $300.0M China SAP SAP EWM (Extended Warehouse Management) Warehouse Management
Spotless Utility 47000 $2.87B Australia SAP SAP SuccessFactors Employee Central Human Capital Management
Talen Energy Utility 3500 $4.30B United States SAP SAP Ariba Source-to-Pay Procurement and Supply Chain Cloud
Thames Water Utility 5000 $3.00B United Kingdom SAP SAP Commerce Cloud eCommerce & Omni-Channel Commerce Solution
thyssenkrupp Utility 158000 $47.54B Germany SAP SAP SuccessFactors Employee Central Human Capital Management
CPS Energy Utility 4000 $2.86B United States SAS Institute SAS Analytics for IoT Analytics Platform
Tiffany & Co Utility 11900 $4.00B United States ServiceNow ServiceNow ITSM IT Service Management
Dwr Cymru Welsh Water Utility 3000 $400.0M United Kingdom Tableau Tableau Software Business Intelligence and Analytics
TenneT TSO B.V. Utility 2974 $2.60B Netherlands Topdesk Topdesk Customer Service and Support
Severn Trent plc Utility 5500 $1.80B United Kingdom Wolters Kluwer CCH Tagetik Enterprise Performance Management

Source: Apps Run The World, January 2019

Further Readings

An expanded version of this report covers the top 500+ Utility Software Vendors, offering in-depth analysis of the market dynamics, vendors’ Strengths, Customers, Opportunities, Risks and Ecosystems as well as their ability to gain Shares (SCORES) within their respective space. We also offer win-loss analysis of the quarterly wins of these top vendors and whether incumbents and upstarts pose any real threat to their standing amid shifting market requirements and user preferences.

More Enterprise Applications Research Findings

Based on the latest annual survey of 3,000+ enterprise software vendors, Apps Run The World is releasing a number of dedicated reports, which profile the world’s 500 largest Enterprise Applications Vendors (Apps Top 500) and the world’s 500 largest Cloud Applications Vendors (Cloud Top 500) ranked by their 2015-2017 product revenues.

Their 2017 results are being broken down, sorted and ranked across 16 functional areas (from Analytics to Treasury and Risk Management) and by 21 vertical industries(from Aerospace to Utility), as shown in our Taxonomy. Further breakdowns by subvertical, country, company size, etc. are available as custom data cuts per special request.

Research Methodology

Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market. We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.

Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than one million records on the enterprise software landscape of over 100,000 organizations around the world.

The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.

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