IT Service Management Top Software Vendors By Functional Market
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Top IT Service Management Software Vendors

Each year Apps Run The World release an annual study that ranks and analyzes the explosive growth of the world’s largest IT Service Management Enterprise Applications Vendors by their IT Service Management software revenues. Catch the Top 10 IT Service Management Software Vendors and Market Forecast 2015-2020.

Additionally, the latest edition of the Apps & Cloud Top 500 Reports (Sample) will provide software buyers, vendors and investors with an indispensable research tool that puts the dynamics of the IT Service Management Enterprise Applications Market into sharper focus. Updated annually, the rankings in the study are based on 2011-2016 enterprise applications revenues of more than 3,000 enterprise applications vendors in our proprietary database. Subscribe Now and access the profiles of the Top 500+ Enterprise Applications Vendors.

Profile No. Vendor Key Verticals Key Enterprise & Cloud Applications 2015-2016 Enterprise Apps Growth, % 2016 Enterprise Apps Revenues # of Employees
1AlembaAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, Utilityvfire, ITSM, Service Management product suite, Software Asset Management, g-cloud 8, Jira Connector36.36%Subscribe now70
2Aranda SoftwareAutomotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Manufacturing, Media, Professional Services, Retail, Transportation, Aranda, 7.69%Subscribe now250
3ASG SoftwareAutomotive, Banking and Financial Services, Communication, Consumer Packaged Goods, Healthcare, Insurance, Manufacturing, Professional Services, Retail, Transportation, UtilityASG CloudFactory, 5%Subscribe now1000
4AtlassianAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityAtlassian Cloud, 17.21%Subscribe now600
5Axios SystemsAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, Utilityassyst, 2.22%Subscribe now220
6BMC Software, Inc.Aerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityBMC Remedy OnDemand, BMC Remedyforce8%Subscribe now6900
7CA TechnologiesAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityCA Clarity, 2.5%Subscribe now11600
8Cherwell SoftwareAutomotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Manufacturing, Media, Professional Services, Retail, Transportation, Cherwell Cloud Service Management, 8%Subscribe now300
9Dell EMCAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityEMC OnDemand, 6.1%Subscribe now70000
10EasyVistaAutomotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Manufacturing, Media, Professional Services, Retail, Transportation, EasyVista, 20%Subscribe now150
11Freshworks (formerly Freshdesk)Aerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityFreshDesk (Customer Support), FreshService (ITSM), FreshSales (Sales CRM), FreshCaller (Call Center), FreshTeam (ATS), FreshChat (Customer Messaging)27.27%Subscribe now1000
12HEAT SoftwareAutomotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityHEAT Cloud Service Management, 5.26%Subscribe now450
13IBMAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityClearleap, IBM Campaign, IBM Commerce on Cloud, IBM Configure, Price, Quote, IBM Customers Experiene Analytics, IBM Interact, IBM Marketing Cloud, IBM Procurement, IBM WebSphere Commerce, Kenexa, Sterling, Ustream2.99%Subscribe now377757
14IvantiAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityWavelink, Naurtech heritage, AVALANCHE, Speakeasy, ITAM Suite, Ivanti Service Manager127.27%Subscribe now2000
15ManageEngineAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityAD360, ADaudit Plus, ADmanager Plus, AlarmsOne, Cloud security plus, Desktop Central, Eventlog Analyzer, Log360, Patch Connect Plus, 118.18%Subscribe now100
16MicrosoftAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityMicrosoft Dynamics AX, Microsoft Dynamics CRM Online, Microsoft Dynamics NAV, Microsoft Dynamics SL, Office 365, 2%Subscribe now124293
17SamanageAutomotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Manufacturing, Media, Professional Services, Retail, Transportation, Samanage Service Desk Enterprise Edition, 20%Subscribe now100
18SAPAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityAriba Network: Sourcing, Procurement, & Finance, Concur Expense, Concur Invoice, Concur Travel, Fieldglass: Flexible Labor Management, SAP Business ByDesign (ERP for Midsize Business), SAP Business One Cloud (ERP for Small Business), SAP BusinessObjects Cloud for Analytics, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Sales, SAP Hybris Cloud for Service, SAP Hybris Commerce, SAP Hybris Marketing, SAP Jam Collaboration, SAP Jam Communities, SAP SuccessFactors Employee Central, SuccessFactors Performance Management, SuccessFactors Recruiting8%$14596m74551
19ServiceNowAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityServiceNow, 43.4%Subscribe now5600
20SopheonAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityAccolade Enterprise Innovation Management Software, Accolade Express for PPM, Accolade Cloud, Accolade Cloud, Accolade Mobile, Accolade Integration 19.48%Subscribe now123
21SpiceworksAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityHelp Desk solution, IT Asset Manager, Network Manager, Mobile Device Management, IT Concierge and the Spiceworks Community, 24.4%Subscribe now450
22Sunview SoftwareAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityChangeGear Change Manager, ChangeGear Service Desk, ChangeGear Service Manager, 52.73%Subscribe now70
23SysAid TechnologiesAutomotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Manufacturing, Media, Professional Services, Retail, Transportation, SysAid, -6.67%Subscribe now100
24TeamDynamixAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityITSM, Enterprise Service Management, Project Portfolio Management, TDX Platform36.36%Subscribe now46
25TOPdeskAerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, UtilityTOPdesk Innovation Platform, TOPdesk ITSM software, Topdesk CAFM, 26.85%Subscribe now500
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