Top 10 Collaboration Software Vendors and Market Forecast 2017-2022

Worldwide Collaboration Applications Market to reach $9.8 billion by 2022, compared with $8.4 billion in 2017 at a compound annual growth rate of 3.1%.

11270

In 2017, the top 10 Collaboration software vendors accounted for nearly 60% of the global Collaboration applications market which grew 2.3% to approach nearly $8.4 billion in license, maintenance and subscription revenues.

In 2017, Microsoft led the pack with a 24.4% market share riding on a 1.1% jump in license, maintenance and subscription revenues. Cisco Systems was #2, followed by Google, Oracle and LogMeIn.

Exhibit 1 - 2017 Collaboration Applications Market Shares Split By Top 10 Collaboration Vendors and Others, %
Exhibit 1 – 2017 Collaboration Applications Market Shares Split By Top 10 Collaboration Vendors and Others, %

Through our forecast period, the Collaboration applications market is expected to reach $9.8 billion by 2022, compared with $8.4 billion in 2017 at a compound annual growth rate of 3.1%.

Exhibit 2: Worldwide Collaboration Software Market 2017-2022 Forecast, $M
Year 2017 2022 2017-2022 CAGR, %
Total 8454 9836 3.1%

Source: Apps Run The World, December 2018

Collaboration Market Definitions And Forecast Assumptions

Collaboration applications include Cloud tools for Web conferencing, team collaboration, social business platform, event management, eSignature, and sharing of online community resources. Collaboration applications also include conventional tools for email, group calendaring and scheduling and threaded discussion.

Box, Dropbox, Slack and other startups are turning the concept of collaboration upside down with a whole new approach to knowledge sharing, team collaborating and information filtering through smart messaging with contextual and decision support capabilities.

Top 10 Collaboration Software Vendors

Here are the rankings of the top 10 Collaboration software vendors in 2017 and their market shares.

Rank Vendor 2016 Collaboration Apps Revenues, $M 2017 Collaboration Apps Revenues, $M YoY Growth 2017 Collaboration Market Share, % Recent Developments
1 Microsoft Subscribe Subscribe 1.1% Subscribe Microsoft Teams is now being used by over 350,000 organizations by end of 2018, while Office 365 has more than 120 million business users.
2 Cisco Systems Subscribe Subscribe 2.8% Subscribe Adding SD-WAN, Digital Workspace offerings to cement leadership position in networking, security and collaboration.
3 Google Subscribe Subscribe 28.6% Subscribe Recent buys including AppBridge, Bitium, Limes Audio, Onward, Superpod would find their way into new collaboration apps.
4 Oracle Subscribe Subscribe 3.4% Subscribe Acquired Talari Networks for SD-WAN, a key to Oracle’s fledgling digital workspace market for network delivery of Cloud apps.
5 LogMeIn, Inc. Subscribe Subscribe 186.5% Subscribe In October 2018, LogMeIn introduced the next wave of intelligent customer engagement by adding proactive AI and language features to the Bold360 platform.
6 BroadSoft, a Cisco Company Subscribe Subscribe 11.8% Subscribe Acquired by Cisco as key part of its unified communications platform for contact center operations.
7 Intralinks Holdings, Inc., a SS&C Technologies Company Subscribe Subscribe 6.7% Subscribe Acquired by SS&C to strengthen its Digital Workspace strategy especially for financial services clients.
8 Slack Subscribe Subscribe 100.0% Subscribe Acquired Astro to help customers simplify the task of moving  conversations from an email into Slack.
9 SurveyMonkey Subscribe Subscribe 9.5% Subscribe Survey platform reaches 16M+ individuals including 600K+ paid users.
10 Cvent Subscribe Subscribe 17.2% Subscribe Launched Cvent Microsites for hotel brands, chains, and destinations to create dynamic websites for meeting planners.
Subtotal Subscribe Subscribe 12.4% Subscribe
Other Subscribe Subscribe -9.8% Subscribe
Total Subscribe Subscribe 2.3% Subscribe

Source: Apps Run The World, December 2018

Custom data cuts related to the Collaboration Applications market are available:

  • Top 80 Collaboration Applications Vendors and Market Forecast 2017-2022
  • 2017 Collaboration Applications Market By Industry (21 Verticals)
  • 2017 Collaboration Applications Market By Functional Market (16 Markets)
  • 2017 Collaboration Applications Market By Country (USA + 45 countries)
  • 2017 Collaboration Applications Market By Region (Americas, EMEA, APAC)
  • 2017 Collaboration Applications Market By Revenue Type (License, Services, Hardware, Support and Maintenance, Cloud)
  • 2017 Collaboration Applications Market By Customer Size (revenue, employee count, asset)
  • 2017 Collaboration Applications Market By Channel (Direct vs Direct)
  • 2017 Collaboration Applications Market By Product

Exhibit 4 shows the enterprise applications market by functional area. The highest growth functional markets revolve around smaller segments like eCommerce, Enterprise Performance Management, Sales Performance Management and Treasury and Risk, where first movers remain less established than those that for decades have been entrenched in functional areas like ERP, CRM and PLM.

Exhibit 4: Worldwide Enterprise Applications Market Forecast 2017-2022, By Functional Market, $M

Exhibit 4 - Worldwide Enterprise Applications Market Forecast 2017-2022, By Functional Market, $M
Exhibit 4 – Worldwide Enterprise Applications Market Forecast 2017-2022, By Functional Market, $M

Collaboration Win/Loss Analysis As Part Of Enterprise Applications Buyer Insight Customer Database

On the buyer side, customers are investing in Collaboration applications based on new features and capabilities that are expected to replace their existing legacy systems. In many cases, competitive upgrades and replacements that could have a profound impact on future market-share changes will become more widespread.

Since 2010, our global team of researchers have been studying the patterns of the latest collaboration software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Updated continuously, our database features extensive win/loss analysis. Each year our research team identifies tens of thousands of these collaboration customer wins and losses from public and proprietary sources.

The research results are being incorporated into regular updates in our Enterprise Applications Buyer Insight Customer Database. You can access the Quarterly Win/Loss Analysis Scoreboard and our Enterprise Applications Buyer Insight Customer Database by becoming a subscriber.

Customer Industry Empl. Revenue Country Vendor New Product
Burns & McDonnell Construction and Real Estate 6000 $2.70B United States Aconex Aconex Connected BIM
Komatsu Manufacturing 59632 $23.48B Japan Box Box
University of Sydney Education 12000 $2.00B Australia Dropbox Dropbox Business
ACDC Express Manufacturing 415 $50.0M South Africa Google G Suite
ATB Financial Banking and Financial Services 5300 $1.50B Canada Google G Suite
AVEVE Group Consumer Packaged Goods 1900 $1.60B Belgium Google G Suite
Colgate-Palmolive Consumer Packaged Goods 35900 $15.45B United States Google G Suite
Nielsen Professional Services 56000 $6.57B United Kingdom Google G Suite
Salesforce Professional Services 21587 $6.67B United States Google G Suite
Whirlpool Manufacturing 92000 $21.25B United States Google G Suite
Constance Hotels and Resorts Leisure and Hospitality 3000 $1.50B Mauritius IBM IBM Connections Cloud
Aston Martin Retail 1850 $1.15B United Kingdom Microsoft Microsoft Office 365
British Medical Association Non Profit 600 $106.0M United Kingdom Microsoft Microsoft Office 365
Facebook Professional Services 13598 $19.77B United States Microsoft Microsoft Office 365
PulteGroup Construction and Real Estate 4542 $6.28B United States Microsoft Microsoft Office 365
Umbra Group Aerospace and Defense 1200 $200.0M Italy Microsoft Microsoft Office 365
Virtusa Professional Services 9800 $600.0M United States Microsoft Microsoft Office 365
Farrans Construction Construction and Real Estate 980 $375.0M United Kingdom Aconex Aconex Connected BIM
AGCO Retail 20000 $7.32B United States Cisco Systems Cisco Collaboration
Altocloud Banking and Financial Services 50 $10.0M United States Cisco Systems Cisco Collaboration
Cimpress Consumer Packaged Goods 6200 $1.69B Netherlands Cisco Systems Cisco Collaboration
GOSH Healthcare 3500 $1.50B United Kingdom Cisco Systems Cisco Collaboration
NterOne Professional Services 50 $10.0M United States Cisco Systems Cisco Collaboration
items GmbH Professional Services 280 $50.0M Germany Citrix Citrix ShareFile
LG&E and KU Oil and Gas 3200 $3.00B United States Citrix Citrix ShareFile
The Watershed Healthcare 600 $100.0M United States Citrix Citrix ShareFile
Transcat PLM Professional Services 420 $200.0M Germany Citrix Citrix ShareFile
Flex Professional Services 200000 $24.90B Singapore Cvent Cvent Event Management Software
Hard Rock Hotel Leisure and Hospitality 2500 $750.0M United States Cvent Cvent Event Management Software
McKesson Healthcare 70400 $190.88B United States Cvent Cvent Event Management Software
Merck Healthcare 50000 $12.50B Germany Cvent Cvent Event Management Software
National Journal Media 300 $100.0M United States Cvent Cvent Event Management Software
BNL Gruppo BNP Paribas Banking and Financial Services 20000 $5.00B Italy EMC EMC Documentum D2 
Eaton Vance Banking and Financial Services 1473 $1.35B United States EMC EMC Documentum D2 
Galderma Healthcare 5000 $2.00B Switzerland EMC EMC Documentum D2 
Generali Hellas S.A. Insurance 100 $10.0M Greece EMC EMC Documentum D2 
Heathrow Airport Transportation 76500 $3.30B United Kingdom EMC EMC Documentum D2 
ALFA Distribution 68000 $18.00B Mexico Google G Suite
ALLSAINTS Consumer Packaged Goods 3200 $330.0M United Kingdom Google G Suite
Grow Marketing Media 60 $8.0M United States Google G Suite
Magazine Luiza Retail 17000 $2.25B Brazil Google G Suite
Smoky Trout Farm Limited Consumer Packaged Goods 10 $5.0M Canada Google G Suite
Calidad Pascual Consumer Packaged Goods 2300 $1.00B Spain IBM IBM Connections Cloud
Flex Contact Center Professional Services 11000 $5.00B Brazil IBM IBM Connections Cloud
Lufthansa Transportation 120262 $32.06B Germany IBM IBM Connections Cloud
Meander Med. Centrum Healthcare 2237 $350.0M Netherlands IBM IBM Connections Cloud
TruTrade Africa Distribution 10 $1.0M Uganda IBM IBM Domino
Waterfront Toronto Construction and Real Estate 65 $20.0M Canada IBM IBM Connections Cloud
Rosenbauer Group Retail 3100 $870.0M Austria Infor Infor Ming.le
Valmet Professional Services 12300 $3.30B Finland Infor Infor Ming.le
BPP Professional Services 500 $50.0M United Kingdom Intralinks Holdings Intralinks VIA Pro Edition
Formula Hybrid Education 50 $10.0M United States Intralinks Holdings Intralinks VIA Pro Edition
RPC Professional Services 720 $82.0M United Kingdom Intralinks Holdings Intralinks VIA Pro Edition
Système U Distribution 65000 $24.00B France Intralinks Holdings Intralinks VIA Pro Edition
Three Rivers Legal Services Professional Services 50 $5.0M United States Intralinks Holdings Intralinks VIA Pro Edition
British Land PLC Construction and Real Estate 650 $639.0M United Kingdom Microsoft Microsoft Office 365
AFG Banking and Financial Services 190 $100.0M Australia Oracle Oracle Documents Cloud Service
Mythics Inc. Professional Services 300 $100.0M United States Oracle Oracle Documents Cloud Service
Netcompany Professional Services 750 $1.00B Denmark Oracle Oracle Documents Cloud Service
Sutton Tools North America Retail 300 $100.0M Australia Oracle Oracle Documents Cloud Service
TekStream Professional Services 100 $20.0M United States Oracle Oracle Documents Cloud Service
Jimdo Professional Services 200 $50.0M Germany SurveyMonkey SurveyMonkey
Stella & Dot Consumer Packaged Goods 400 $300.0M United States SurveyMonkey SurveyMonkey
SunTrust Robinson Humphrey Banking and Financial Services 2000 $1.00B United States SurveyMonkey SurveyMonkey

Source: Apps Run The World, January 2019

Further Readings

An expanded version of this report covers the top 60+ Collaboration Software vendors, offering in-depth analysis of the market dynamics, vendors’ Strengths, Customers, Opportunities, Risks and Ecosystems as well as their ability to gain Shares (SCORES) within their respective space. We also offer win-loss analysis of the quarterly wins of these top vendors and whether incumbents and upstarts pose any real threat to their standing amid shifting market requirements and user preferences.

More Enterprise Applications Research Findings

Based on the latest annual survey of 3,000+ enterprise software vendors, Apps Run The World is releasing a number of dedicated reports, which profile the world’s 500 largest Enterprise Applications Vendors (Apps Top 500) and the world’s 500 largest Cloud Applications Vendors (Cloud Top 500) ranked by their 2015-2017 product revenues.

Their 2017 results are being broken down, sorted and ranked across 16 functional areas (from Analytics to Treasury and Risk Management) and by 21 vertical industries(from Aerospace to Utility), as shown in our Taxonomy. Further breakdowns by subvertical, country, company size, etc. are available as custom data cuts per special request.

Research Methodology

Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market. We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.

Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than one million records on the enterprise software landscape of over 100,000 organizations around the world. The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.

NO COMMENTS

LEAVE A REPLY