Top 10 Collaboration Software Vendors and Market Forecast 2016-2021

In 2016, the top 10 Collaboration software vendors accounted for nearly 66% of the global Collaboration applications market which grew 2.6% to approach nearly $8.2 billion in license, maintenance and subscription revenues.

Last year Microsoft led the pack with a 17% market share with $1.4 billion in Collaboration product revenues. In 2016, Cisco Systems was No. 2, followed by Citrix, Oracle and Dropbox in that order. In 2015, the top five were Microsoft, Cisco, Citrix, Oracle and IBM.

Through our forecast period, the Collaboration applications market is expected to reach $9.5 billion by 2021, compared with $8.2 billion in 2016 at a compound annual growth rate of 2.9%.

Source: Apps Run The World, December 2017

Collaboration Market Definitions And Forecast Assumptions

Collaboration applications include Cloud tools for Web conferencing, team collaboration, social business platform, event management, eSignature, and sharing of online community resources. Collaboration applications also include conventional tools for email, group calendaring and scheduling and threaded discussion.

Box, Dropbox, Slack and other startups are turning the concept of collaboration upside down with a whole new approach to knowledge sharing, team collaborating and information filtering through smart messaging with contextual and decision support capabilities.

Top 10 Collaboration Software Vendors

Here are the rankings of the top 10 Collaboration software vendors in 2016 and their market shares.

Source: Apps Run The World, December 2016

Exhibit 4 shows the enterprise applications market by functional area. The highest growth functional markets revolve around smaller segments like eCommerce, Enterprise Performance Management, Sales Performance Management and Treasury and Risk, where first movers remain less established than those that for decades have been entrenched in functional areas like ERP, CRM and PLM.

Exhibit 4: Worldwide Enterprise Applications Market Forecast 2016-2021, By Functional Market, $M

Collaboration Win/Loss Analysis As Part Of Enterprise Applications Buyer Insight Customer Database

On the buyer side, customers are investing in Collaboration applications based on new features and capabilities that are expected to replace their existing legacy systems. In many cases, competitive upgrades and replacements that could have a profound impact on future market-share changes will become more widespread.

Since 2010, our global team of researchers have been studying the patterns of the latest collaboration software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Updated continuously, our database features extensive win/loss analysis. Each year our research team identifies tens of thousands of these collaboration customer wins and losses from public and proprietary sources.

The research results are being incorporated into regular updates in our Enterprise Applications Buyer Insight Customer Database. You can access the Quarterly Win/Loss Analysis Scoreboard and our Enterprise Applications Buyer Insight Customer Database by becoming a subscriber.

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Source: Apps Run The World, August 2016

Further Readings

An expanded version of this report covers the top 60+ Collaboration Software vendors, offering in-depth analysis of the market dynamics, vendors’ Strengths, Customers, Opportunities, Risks and Ecosystems as well as their ability to gain Shares (SCORES) within their respective space. We also offer win-loss analysis of the quarterly wins of these top vendors and whether incumbents and upstarts pose any real threat to their standing amid shifting market requirements and user preferences.