Top 10 ERP Software Vendors, Market Size and Market Forecast 2018-2023

Worldwide ERP Applications Market to reach $96.7 billion by 2023, compared with $91.1 billion in 2018 at a compound annual growth rate of 1.2%.

213069

In 2018, the top 10 ERP software vendors accounted for nearly 31.9% of the global ERP applications market which grew 3% to approach nearly $91.1 billion in ERP license, maintenance and subscription revenues. The ERP applications market includes both ERP Financial Management & ERP Services and Operations applications.

Last year SAP led the pack with nearly 6.8% market share riding on a 4% jump in ERP license, maintenance and subscription revenues. Oracle was #2, followed by Intuit , FIS Global and Fiserv.

Our team has analyzed all Fortune 1000 and Global 2000 companies and their IT Environments, including ERP, HCM, ATS, CRM, Procurement, Treasury and other apps being used globally, but also on a country level.

CompanyERPHCMATS
WalmartSAP S/4 HANAWorkday HCMWorkday Recruiting
Exxon MobilSAP S/4 HANASAP HCM (HR)SuccessFactors Recruiting
AppleSAP S/4 HANASAP HCM (HR)In-House ATS
Berkshire HathawayOracle ERP CloudOracle HCM CloudOracle Taleo
Amazon.comIn-House ERPWorkday HCMIn-House ATS
UnitedHealth GroupOracle E-Business SuiteOracle HCM CloudOracle Taleo
McKessonSAP S/4 HANAWorkday HCMWorkday Recruiting
CVS HealthSAP S/4 HANAWorkday HCMIBM Kenexa BrassRing
AT&TSAP ERP ECC 6.0Workday HCMOracle Taleo
AmerisourceBergenSAP S/4 HANAWorkday HCMOracle Taleo
ChevronSAP S/4 HANAWorkday HCMSuccessFactors Recruiting
Ford MotorSAP S/4 HANAOracle HCM CloudIBM Kenexa BrassRing
General MotorsSAP S/4 HANAWorkday HCMOracle Taleo
Costco WholesaleSAP S/4 HANASAP SuccessFactors HCMOracle Taleo
AlphabetSAP S/4 HANAWorkday HCMGoogle Hire

Source: Apps Run The World, February 2020

We ask the simple question: Who’s buying ERP applications from whom and why? And we provide the answers – supported by decades of research – to our clients around the world. (Sample from our Apps Database)

Exhibit 1 - 2018 ERP Applications Market Shares Split By Top 10 ERP Vendors and Others, %
Exhibit 1 – 2018 ERP Applications Market Shares Split By Top 10 ERP Vendors and Others, %

Through our forecast period, the ERP applications market size is expected to reach $96.7 billion by 2023, compared with $91.1 billion in 2018 at a compound annual growth rate of 1.2%.

Exhibit 2: Worldwide ERP Software Market 2018-2023 Forecast, $M
Year201820232018-2023 CAGR, %
Total91128967421.2%

Source: Apps Run The World, December 2019

Top 10 ERP Software Vendors

ERP Financial Management software covers finance-specific business processes such as accounts payable, accounts receivable, general ledger, and fixed asset accounting, as well as online functions such as invoicing, factoring, electronic payments and financial reporting. FM applications revenues represent a major contributor to the Enterprise Resource Planning market as part of our market sizing exercise.

ERP Services and Operations Management covers integrated applications suites designed to automate a range of business processes from back-office operations to financial management and from sales order capture to customer information management. Currently ERP also covers functions not being addressed by other functional markets. Examples include Environment and Health and Safety, Governance, Risk and Compliance, as well as industry-specific applicatons for 21 verticals.

Buoyed by NetSuite, Workday and Xero, the ERP FM market has never looked more promising, but incumbents are fighting back with quick conversion toolkits, GL upgrades and embedded analytics for easy reporting.

Industry-specific ERP applications continue to exert considerable influence over direction of enterprise applications market, but growth remains muted because of entrenched presence of legacy systems.

Here are the rankings of the top 10 ERP software vendors in 2018 and their market shares.

RankVendor2017 ERP Apps Revenues, $M2018 ERP Apps Revenues, $MYoY Growth2018 ERP Market Share, %Recent Developments
1SAP Subscribe Subscribe4.0% SubscribeSAP was on track to sign more than 12,000 customers for its next-generation ERP S/4HANA by end of 2019 with 40% of the latest additions being considered net new wins for the vendor.
2Oracle Subscribe Subscribe4.2% SubscribeOracle has signed more than 25,000 Cloud ERP customers including nearly 7,000 for Oracle ERP Cloud and 18,000 for NetSuite. Each quarter Oracle is migrating at least 200 customers of its on-premise ERP systems like E-Business Suite to the Cloud.
3Intuit Inc. Subscribe Subscribe17.0% SubscribeInuit QuickBooks Online subscribers now top 5 million, up from 1.6 million in 2016. Meanwhile, Intuit strengthened working capital management and payment offerings for SMBs, along with same-day payroll processing.
4FIS Global Subscribe Subscribe-2.8% SubscribeFIS sees low single-digit growth for its ERP apps for banks and FIs aided by its maintenance revenues. Cloud migration is a work in progress.
5Fiserv Subscribe Subscribe2.2% SubscribeFiserv acquired the debit card processing, ATM Managed Services and MoneyPass surcharge free network of Elan Financial Services, a unit of U.S. Bancorp.
6Microsoft Subscribe Subscribe14.4% SubscribeMigrating legacy AX, C5, GP, NAV, and SL to Microsoft Dynamics 365 for the Cloud remains the top priority for Microsoft’s evolving enterprise apps strategy.
7Cerner Corporation Subscribe Subscribe4.3% SubscribeWhile Cerner focuses on digitally transforming healthcare providers, it also relies heavily on provider-sponsored health plans for population health and government sales to entities like Department of Defense and Veterans Affairs.
8IQVIA Subscribe Subscribe7.3% SubscribeIn June 2018, IQVIA launched IQVIA ePromo, a new cloud-based content management technology solution. ePromo makes it easier for life sciences companies to manage their regulated promotional and medical materials across the entire content cycle of creation, approval, dissemination and withdrawal.
9Constellation Software Inc. Subscribe Subscribe23.4% SubscribeFor its latest nine-month period, CSI saw 24% growth in total revenues mostly through acquisitions. Organic growth was in low single digit.
10Infor Subscribe Subscribe1.9% SubscribeInfor Acquired Vivonet for ERP apps for hospitality industry with point-of-sale and inventory and procurement functionality.
Subtotal Subscribe Subscribe6.5% Subscribe
Other Subscribe Subscribe1.5% Subscribe
Total Subscribe Subscribe3.0% Subscribe

Source: Apps Run The World, December 2019

Other ERP software providers included in the report are: ACI Worldwide, Active Network, Acumatica, Adobe, Allscripts, Amadeus, Aptean, ARCHIBUS, Asseco Group, athenahealth, Avalara, Blackbaud, BlackLine, Bottomline Technologies, Capita Software, CDK Global, Cegid, CGI Group Inc., Cision, CompuGroup, CoStar Group, Cox Automotive, CSG Systems International, DATEV, Ellie Mae, Ellucian, Epic Systems, Epicor, Ericsson, Exact Holding BV, Exela Technologies, FICO, FinancialForce, Finastra, GE Digital, Greenway Health, Guidewire, HealthStream, IBM, IFS, Jack Henry & Associates, JDA Software Group, Kingdee, LexisNexis, Liscor, Medidata, MYOB, NCR Corporation, NextGen Healthcare, Nuance Communications, OBIC Co. Ltd., RealPage, Reynolds and Reynolds Company, Roper Technologies, SABRE Corp, Sage, Salesforce, SAP, Sapiens, Sopra Steria Group SA, SS&C Technologies, Temenos Group AG, Tieto, TOTVS, Trimble, Tyler Technologies, UNIT4, Vertafore, Visma, Wolters Kluwer, Workday, Works Apps, Xero, Yardi, Yonyou, Zoho Corp., Zuora

Custom data cuts related to the ERP Applications market are available:

  • Top 400 ERP Applications Vendors and Market Forecast 2018-2023
  • 2018 ERP Applications Market By Industry (21 Verticals)
  • 2018 ERP Applications Market By Functional Market (16 Markets)
  • 2018 ERP Applications Market By Country (USA + 45 countries)
  • 2018 ERP Applications Market By Region (Americas, EMEA, APAC)
  • 2018 ERP Applications Market By Revenue Type (License, Services, Hardware, Support and Maintenance, Cloud)
  • 2018 ERP Applications Applications Market By Customer Size (revenue, employee count, asset)
  • 2018 ERP Applications Market By Channel (Direct vs Direct)
  • 2018 ERP Applications Market By Product

Exhibit 4 shows the enterprise applications market by functional area. The highest growth functional markets revolve around smaller segments like eCommerce, Enterprise Performance Management, Sales Performance Management and Treasury and Risk, where first movers remain less established than those that for decades have been entrenched in functional areas like ERP, CRM and PLM.

Exhibit 4 - Worldwide Enterprise Applications Market Forecast 2018-2023, By Functional Market, $M
Exhibit 4 – Worldwide Enterprise Applications Market Forecast 2018-2023, By Functional Market, $M

ERP Win/Loss Analysis As Part Of Enterprise Applications Buyer Insight Customer Database

On the buyer side, customers are investing in ERP systems based on new features and capabilities that are expected to replace their existing legacy systems. In many cases, competitive upgrades and replacements that could have a profound impact on future market-share changes will become more widespread.

Since 2010, our global team of researchers have been studying the patterns of the latest ERP software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Updated continuously, our database features extensive win/loss analysis. Each year our research team identifies tens of thousands of these ERP customer wins and losses from public and proprietary sources.

The research results are being incorporated into regular updates in our Enterprise Applications Buyer Insight Customer Database. You can access the Quarterly Win/Loss Analysis Scoreboard and our Enterprise Applications Buyer Insight Customer Database by becoming a subscriber.

CustomerIndustryEmpl.RevenueCountryVendorNew Product
Community Health Center of LubbockHealthcare141$20.0MUnited StatesBlackbaudBlackbaud Financial Edge NXT
University of South Alabama Health SystemHealthcare3600$400.0MUnited StatesCerner CorporationCerner Millennium
UHSHealthcare83000$10.41BUnited StatesCerner CorporationCerner Millennium Revenue Cycle Management
ExxonMobilEducation69600$238.00BUnited StatesChrome River TechnologiesChrome River Expense Management
Indiana UniversityOil and Gas19000$3.00BUnited StatesChrome River TechnologiesChrome River Expense Management
University of Minnesota SystemEducation30000$3.80BUnited StatesChrome River TechnologiesChrome River Expense Management
Cracknell LimitedConstruction and Real Estate230$45.0MUnited Arab EmiratesDeltekDeltek ERP
DPS Group GlobalConstruction and Real Estate1200$300.0MIrelandDeltekDeltek ERP
ILF Consulting EngineersProfessional Services2000$200.0MAustriaDeltekDeltek ERP
Columbus Capital LendingBanking and Financial Services195$60.0MUnited StatesEllie MaeEllie Mae’s Encompass
CJT Koolcarb, IncManufacturing120$10.0MUnited StatesEpicorEpicor Cloud ERP
TASI GroupManufacturing800$120.0MUnited StatesEpicorEpicor Cloud ERP
Vinnell ArabiaDistribution1200$100.0MSaudi ArabiaEpicorEpicor Cloud ERP
Xplore TechnologiesManufacturing100$87.0MUnited StatesEpicorEpicor Cloud ERP
Equatorial Coca-Cola Bottling CompanyRetail6000$686.0MSpainEpicorEpicor ERP
Havelock AHIConstruction and Real Estate800$500.0MBahrainEpicorEpicor ERP
Customers BankBanking and Financial Services822$445.0MUnited StatesFIS GlobalFIS Core Banking
Waterlogic InternationalConsumer Packaged Goods500$100.0MUnited KingdomIFS Industrial and Financial Systems ABIFS ERP
Mattex GroupManufacturing800$120.0MUnited Arab EmiratesInforInfor CloudSuite Fashion
Watami CoRetail2825$843.0MJapanInforInfor CloudSuite Food & Beverage
Capital Region Medical Center (CRMC)Healthcare1600$200.0MUnited StatesInforInfor CloudSuite Healthcare
CHRISTUS HealthHealthcare33000$4.92BUnited StatesInforInfor CloudSuite Healthcare
XometryManufacturing140$20.0MUnited StatesInforInfor CloudSuite Industrial (Syteline)
Alila Hotels and ResortsLeisure and Hospitality5800$1.10BSingaporeInforInfor Hospitality Management
Vienna HouseLeisure and Hospitality2400$214.0MAustriaInforInfor Hospitality Management
Rosenbauer GroupRetail3100$870.0MAustriaInforInfor LN
ValmetProfessional Services12300$3.30BFinlandInforInfor LN
The Pavilions Hotels & ResortsLeisure and Hospitality150$20.0MChinaInforInfor SunSystems
TravelodgeLeisure and Hospitality10000$816.0MUnited KingdomInforInfor SunSystems
Horizon Pharma plcLife Sciences1010$1.06BIrelandMedidata SolutionsMedidata Clinical Cloud
Santen PharmaceuticalLife Sciences3805$225.0MJapanMedidata SolutionsMedidata Edge CTMS
Ann SummersRetail1332$133.0MUnited KingdomMicrosoftMicrosoft Dynamics 365 for Finance and Operations
Towergate InsuranceInsurance5000$430.0MUnited KingdomMicrosoftMicrosoft Dynamics 365 for Finance and Operations
Umbra GroupAerospace and Defense1200$200.0MItalyMicrosoftMicrosoft Dynamics 365 for Finance and Operations
Universal Pegasus InternationalOil and Gas1500$1.75BUnited StatesMicrosoftMicrosoft Dynamics 365 for Finance and Operations
Alliance Pharma plcLife Sciences200$136.6MUnited KingdomMicrosoftMicrosoft Dynamics AX
British Medical AssociationNon Profit600$106.0MUnited KingdomMicrosoftMicrosoft Dynamics NAV
Bankrate, IncBanking and Financial Services384$434.0MUnited StatesNetSuiteNetSuite OneWorld
ROLIMedia157$70.0MUnited KingdomNetSuiteNetSuite OneWorld
Sunmoon Food CompanyConsumer Packaged Goods700$45.0MSingaporeNetSuiteNetSuite OneWorld
UnilabLife Sciences6000$1.10BPhilippinesNetSuiteNetSuite OneWorld
SAICProfessional Services15000$4.30BUnited StatesNetSuiteNetsuite OpenAir
ProphetProfessional Services550$30.0MUnited StatesOracleNetSuite OneWorld Professional Services Automation
Adventist HealthHealthcare35000$3.60BUnited StatesOracleOracle ERP Cloud
ArcadisConstruction and Real Estate27000$3.40BNetherlandsOracleOracle ERP Cloud
athenahealthProfessional Services4668$924.0MUnited StatesOracleOracle ERP Cloud
Caesars EntertainmentLeisure and Hospitality65000$4.85BUnited StatesOracleOracle ERP Cloud
Kentucky State UniversityEducation1600$53.0MUnited StatesOracleOracle ERP Cloud
San Bernardino Community College DistrictEducation14253$12.37BUnited StatesOracleOracle ERP Cloud
The CSL Group IncTransportation1000$250.0MCanadaOracleOracle ERP Cloud
UW HealthHealthcare18000$2.90BUnited StatesOracleOracle ERP Cloud
West Midlands PoliceInsurance10884$728.0MUnited KingdomOracleOracle ERP Cloud
De La RueDistribution3500$603.0MUnited KingdomSAPSAP Business ByDesign
HMD Global OyManufacturing600$2.06BFinlandSAPSAP Business ByDesign
StepStoneProfessional Services900$262.0MGermanySAPSAP Business ByDesign
Otsuka Pharmaceuticals EuropeLife Sciences600$132.0MUnited KingdomSAPSAP Business One HANA
AccentureProfessional services449000$34.85BIrelandSAPSAP Business Suite on HANA
Arquia BancaBanking and Financial Services170$20.0MSpainSAPSAP Core Banking
PZ CussonsConsumer Packaged Goods4520$1.07BUnited KingdomSAPSAP ERP ECC 6.0
ABeamConsumer Packaged Goods4961$660.0MJapanSAPSAP S/4 HANA
APG Groep N.V.Banking and Financial Services4000$1.20BNetherlandsSAPSAP S/4 HANA
Arm LimitedProfessional services6250$1.35BUnited KingdomSAPSAP S/4 HANA
Associated British PortsTransportation2432$550.0MUnited KingdomSAPSAP S/4 HANA
Ballance Agri-NutrientsRetail728$547.0MNew ZealandSAPSAP S/4 HANA
Berry Bros. & RuddConsumer Packaged Goods450$100.0MUnited KingdomSAPSAP S/4 HANA
Burra Foods AustraliaConsumer Packaged Goods187$230.0MAustraliaSAPSAP S/4 HANA
CentricaUtility60000$36.50BUnited KingdomSAPSAP S/4 HANA
Chimelong Group Co. Ltd.Leisure and Hospitality10000$950.0MChinaSAPSAP S/4 HANA
Choví Food GroupConsumer Packaged Goods135$45.9MSpainSAPSAP S/4 HANA
Delaware InternationalProfessional services1800$263.0MBelgiumSAPSAP S/4 HANA
DEUTZConstruction and Real Estate3754$1.48BGermanySAPSAP S/4 HANA
doTERRARetail2300$1.50BUnited StatesSAPSAP S/4 HANA
Greggs plcConsumer Packaged Goods21734$1.24BUnited KingdomSAPSAP S/4 HANA
HersheyConsumer Packaged Goods22000$7.40BUnited StatesSAPSAP S/4 HANA
Indus Motor CompanyAutomotive3200$1.05BPakistanSAPSAP S/4 HANA
JFE Steel CorporationManufacturing43874$30.00BJapanSAPSAP S/4 HANA
JTIConsumer Packaged Goods40000$10.50BSwitzerlandSAPSAP S/4 HANA
KENGEEConsumer Packaged Goods3000$500.0MChinaSAPSAP S/4 HANA
Liberty Speciality MarketsInsurance1700$200.0MUnited KingdomSAPSAP S/4 HANA
Manna Pro Products LLCUtility250$250.0MUnited StatesSAPSAP S/4 HANA
MicrosoftProfessional services131300$110.00BUnited StatesSAPSAP S/4 HANA
MINISO Co. Ltd.Retail10000$1.80BJapanSAPSAP S/4 HANA
Moderna TherapeuticsLife Sciences600$910.0MUnited StatesSAPSAP S/4 HANA
Northern Gas NetworksUtility2658$200.0MUnited KingdomSAPSAP S/4 HANA
PentiRetail3000$600.0MTurkeySAPSAP S/4 HANA
Pets at HomeDistribution7500$1.11BUnited KingdomSAPSAP S/4 HANA
pladis GlobalConsumer Packaged Goods26000$6.00BUnited KingdomSAPSAP S/4 HANA
Quorn FoodsConsumer Packaged Goods650$100.0MUnited KingdomSAPSAP S/4 HANA
Salvatore FerragamoConsumer Packaged Goods4000$1.39BItalySAPSAP S/4 HANA
SchnelleckeDistribution19000$1.20BGermanySAPSAP S/4 HANA
Scotts Miracle-Gro CompanyConsumer Packaged Goods5500$2.80BUnited KingdomSAPSAP S/4 HANA
Standard CharteredBanking and Financial Services86000$14.50BUnited KingdomSAPSAP S/4 HANA
StocklandConstruction and Real Estate1440$2.60BAustraliaSAPSAP S/4 HANA
The Coca-Cola CompanyConsumer Packaged Goods61800$35.41BUnited StatesSAPSAP S/4 HANA
The Emirates GroupTransportation103363$27.88BUnited Arab EmiratesSAPSAP S/4 HANA
thyssenkruppUtility158000$47.54BGermanySAPSAP S/4 HANA
Toyota Motor CorporationAutomotive369124$264.70BJapanSAPSAP S/4 HANA
Transport for LondonTransportation23478$2.00BUnited KingdomSAPSAP S/4 HANA
TravelopiaProfessional Services4013$1.33BUnited KingdomSAPSAP S/4 HANA
Vaillant GroupRetail13000$2.76BGermanySAPSAP S/4 HANA
Vectus Industries LimitedConstruction and Real Estate1300$75.0MIndiaSAPSAP S/4 HANA
Veolia ANZProfessional services4000$1.10BAustraliaSAPSAP S/4 HANA
Waberer’s International NyrtDistribution7600$675.0MHungarySAPSAP S/4 HANA
Welcome BreakConsumer Packaged Goods4500$834.0MUnited KingdomSAPSAP S/4 HANA
Booking.comProfessional Services15000$2.20BNetherlandsSAPSAP S/4HANA Finance
City of IrvingEducation2300$308.0MUnited StatesTyler TechnologiesTyler Munis ERP
Community ISDEducation300$30.0MUnited StatesTyler TechnologiesTyler Munis ERP
Pittsburgh Public SchoolsProfessional Services5000$578.0MUnited StatesTyler TechnologiesTyler Munis ERP
Aberdeen AirportTransportation2500$950.0MUnited KingdomUNIT4Unit4 Business World
Buckinghamshire New UniversityEducation932$65.0MUnited KingdomUNIT4Unit4 Business World
PeabProfessional Services13187$4.36BSwedenUNIT4Unit4 Business World
Study GroupEducation3325$380.0MUnited KingdomUNIT4Unit4 Business World
University of WaterlooEducation2500$800.0MCanadaUNIT4Unit4 Business World
Wellcome Trust Sanger InstituteEducation900$80.0MUnited KingdomUNIT4Unit4 Business World
Cheshire West and Chester CouncilGovernment11386$708.0MUnited KingdomUNIT4Unit4 Business World On!
Grant Thornton UKProfessional Services8500$1.31BUnited KingdomUNIT4Unit4 Business World On!
Saving PlacesNon Profit350$61.0MUnited StatesUNIT4Unit4 Business World On!
Shropshire CouncilGovernment12000$270.0MUnited KingdomUNIT4Unit4 Business World On!
University of LondonEducation11000$299.0MUnited KingdomUNIT4Unit4 Business World On!
IMC WorldwideEducation500$212.0MUnited KingdomUNIT4Unit4 PSA Suite
Buckinghamshire New UniversityEducation932$65.0MUnited KingdomUNIT4Unit4 Student Management
Dublin Business SchoolEducation400$35.0MUnited KingdomUNIT4Unit4 Student Management
Manchester Metropolitan UniversityEducation4500$620.0MUnited KingdomUNIT4Unit4 Student Management
Swiss Education GroupEducation706$100.0MSwitzerlandUNIT4Unit4 Student Management
A.F. Blakemore & Son LimitedHealthCare8100$1.71BUnited KingdomVismaVisma Retail Suite
Best Western Hotels & ResortsLeisure and Hospitality5000$7.00BUnited StatesWorkdayWorkday Financial Management
Caliber CollisionAutomotive2800$1.20BUnited StatesWorkdayWorkday Financial Management
Care.comProfessional Services600$146.0MUnited StatesWorkdayWorkday Financial Management
Denny’sLeisure and Hospitality8900$529.0MUnited StatesWorkdayWorkday Financial Management
Point Loma Nazarene UniversityEducation1250$300.0MUnited StatesWorkdayWorkday Financial Management
The Ohio State UniversityEducation30000$4.00BUnited StatesWorkdayWorkday Financial Management
ZillowConstruction and Real Estate3334$1.08BUnited StatesWorkdayWorkday Financial Management

Source: Apps Run The World, January 2019

Further Readings

An expanded version of this report covers the top 500+ ERP Financial Management Software Vendors and ERP Services and Operations Management Software Vendors , offering in-depth analysis of the market dynamics, vendors’ Strengths, Customers, Opportunities, Risks and Ecosystems as well as their ability to gain Shares (SCORES) within their respective space.

We also offer win-loss analysis of the quarterly wins of these top vendors and whether incumbents and upstarts pose any real threat to their standing amid shifting market requirements and user preferences.

More Enterprise Applications Research Findings

Based on the latest annual survey of 3,000+ enterprise software vendors, Apps Run The World is releasing a number of dedicated reports, which profile the world’s 500 largest Enterprise Applications Vendors (Apps Top 500) and the world’s 500 largest Cloud Applications Vendors (Cloud Top 500) ranked by their 2015-2018 product revenues.

Their 2018 results are being broken down, sorted and ranked across 16 functional areas(from Analytics to Treasury and Risk Management) and by 21 vertical industries(from Aerospace to Utility), as shown in our Taxonomy. Further breakdowns by subvertical, country, company size, etc. are available as custom data cuts per special request.

Research Methodology

Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market.

We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.

Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than one million records on the enterprise software landscape of over 100,000 organizations around the world.

The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.

2 COMMENTS

LEAVE A REPLY