Top 10 Utilities Software Vendors, Market Size and Market Forecast 2020-2025

Worldwide Utilities Industry-Specific Applications Market to reach $5.8 billion by 2025, compared with $5.47 billion in 2020 at a compound annual growth rate of 1.1%.

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In 2020, the top 10 Utility software vendors accounted for nearly 36.9% of the global Utility applications market which grew 13.4% to approach nearly $5.47 billion in license, maintenance and subscription revenues.

Last year Oracle was the market leader with a 7.3% market share in license, maintenance and subscription revenues, followed by SAP, Microsoft, AVEVA Group, and Salesforce.

We ask the simple question: Who’s buying Utility applications from whom and why? And we provide the answers – supported by decades of research – to our clients around the world. (Sample from our Apps Database)

Top 10 Utilities Software Vendors, Market Size and Market Forecast 2020-2025
Exhibit 1 – 2020 Utility Applications Market Shares Split By Top 10 Utility Vendors and Others

Through our forecast period, the Utility applications market size is expected to reach $5.8 billion by 2025, compared with $5.47 billion in 2020 at a compound annual growth rate of 1.1%.

Exhibit 2: Worldwide Utility Software Market 2020-2025 Forecast, $M
Year202020252020-2025 CAGR, %
Total546957881.1%

Source: Apps Run The World, December 2021

Top 10 Utility Software vendors

Utilities (Electricity, water and gas utilities) – Customer care, billing, Smart meter infrastructure, Energy Trading Risk Management, SCADA, Financials, HR, Procurement

Smart grid investment will begin to taper off and the vertical could see more upheavals as utilities anticipate the fallout from the decision of some of their largest customers to replace conventional electricity with alternative energy sources. Internet of Things could usher in a new set of maintenance management apps.

Here are the rankings of the top 10 Utility software vendors in 2020 and their market shares.

RankVendor2019 Utility Apps Revenues, $M2020 Utility Apps Revenues, $MYoY Growth2020 Utility Market Share, %Recent Developments
1Oracle Subscribe Subscribe7.0% SubscribeIn 2021, Oracle Utilities, a leading software and cloud provider for the utility industry, staterted working with Veracity and Triniti Consulting to bring more comprehensive solutions to utilities in North America.
2SAP Subscribe Subscribe2.5% SubscribeSAP IS-U supports business functions such as meter reading, meter data management, scheduling, billing, accounting, customer service and integration with customer relationship management. This component can manage and bill customers who receive services, purchase goods, or pay fees and taxes. SAP IS-U is an integrated component of SAP management software and uses the functions of the standars components SAP FI, CO, AM, SD, PM/SM and MM.
3Microsoft Subscribe Subscribe5.8% SubscribeIn 2021, Microsoft delivered new integrations between Dynamics 365 and Teams, enabling anyone in an organization to seamlessly view and collaborate on customer records within Teams, without having to purchase multiple license.
Try Microsoft Apps.
4AVEVA Group Subscribe Subscribe84.9% SubscribeAVEVA has a track record of co-innovation with major power and utilities customers globally who rely on AVEVA solutions to increase efficiency and safety of workers, improve plant reliability, reduce risks, augment productivity and advance overall business performance with transformative digital and cloud solutions. Some of them are Federal Electricity Commission (CFE), ENEL, Duke Energy, and more.
5Salesforce.com Subscribe Subscribe16.8% SubscribeSalesforce launched Energy and Utilities Cloud aimed to ease daily activities for the Utility industry.
6Hexagon Subscribe Subscribe67.2% SubscribeIn July 2021, Hexagon acquired cloud technology company Infor’s enterprise asset management (EAM) division in a cash and equity deal worth $2.7 billion. The deal also creates ties between Hexagon and Koch Industries, which owns Infor, through a memorandum of understanding, which will see expanded use of EAM in Koch businesses and cross-selling opportunities between customers.
7Itron Inc. Subscribe Subscribe-24.2% SubscribeIn November 2021, Dresser Utility Solutions, a solutions provider for utility companies, and Itron reached an agreement for the sale of Itron’s global gas regulator business and European commercial & industrial (C&I) gas metering business to Dresser Utility Solutions.
8Adobe Subscribe Subscribe3.4% SubscribeAdobe Sensei, Adobe’s AI and machine learning (ML) technology, powers intelligent services that can easily be applied across the organization to deliver great customer experiences. Today, over 80% of Adobe Experience Cloud customers are relying on Adobe Sensei to drive their digital modernization including: NVIDIA, Esri, Pitney Bowes, Under Armour, and others.
Try Adobe Apps.
9Trimble Subscribe Subscribe5.5% SubscribeTrimble has expanded its solutions offerings by acquiring the best of breed technology companies. Trimble’s latest acquisition was Cityworks, a provider of enterprise asset management (EAM) software for utilities and local government.
10Aclara Software, a Hubbell company Subscribe Subscribe9.5% SubscribeAclara solutions are leveraged by more than 800 water, gas, and electric utilities globally including City of Fort Collins Utilities, Consolidated Edison Company, Orange and Rockland (O&R) Utilities, PPL EU, Duke Energy, PG&E, New York City Water, City of Tallahassee and many others.
Subtotal Subscribe Subscribe10.6% Subscribe
Other Subscribe Subscribe15.1% Subscribe
Total4824546913.4%100%

Source: Apps Run The World, December 2021

Other Utility software providers included in the report are: ACI Worldwide, Inc., Allegro Development Corp., Amdocs, ARCHIBUS, Asseco Group, Atlas Business Solutions, Aurea, Autodesk, AVEVA Group, Axios Systems, Bentley Systems Inc., Capita Software, CBOSS Holding, CGI Group Inc., Circadian, Cisco Systems, Computer Modeling Group, Constellation Software Inc., CoreLogic, Inc., CSG Systems International, Dassault Systemes, Doxee, Dropbox, Edgeverve, an Infosys company, ENGIE Impact, Field Nation, FieldAware, Fiserv, Fluentgrid, GE Digital, Genesys Telecommunications Laboratories, Gtreasury, Hansen Technologies, Hexagon, HRsoft, Huddle, Humanity.com, Inc., IDBS, Infor, Informatica, Intuit Inc., Itineris, LiveOps, Locus Technologies, MYOB, Nuance Communications Inc., Open Access Technology International, Open Text Corporation, OSIsoft, OverIT – Field Solutions, P2 Energy Solutions, PSI AG, PTC, Qlik, River Logic, Inc., Roper Technologies, Inc., Sage, SAS Institute, ServiceNow, Siemens PLM Software, SkillSurvey, SplashBI, Squiz, Thunderhead, Times Software Pte Ltd, Trayport, a TMX Group Company, UL EHS Sustainability, Unify Software and Solutions GmbH & Co. KG., UNIT4, Workday, ZaiLab, Zellis (ex NGA Human Resources UK & Ireland), Zendesk, Zoho Corp. and others.

Custom data cuts related to the Utility Applications market are available:

  • Top 800 Utility Applications Vendors and Market Forecast 2020-2025
  • 2020 Utility Applications Market By Functional Market (16 Markets)
  • 2020 Utility Applications Market By Country (USA + 45 countries)
  • 2020 Utility Applications Market By Region (Americas, EMEA, APAC)
  • 2020 Utility Applications Market By Revenue Type (License, Services, Hardware, Support and Maintenance, Cloud)
  • 2020 Utility Applications Market By Customer Size (revenue, employee count, asset)
  • 2020 Utility Applications Market By Channel (Direct vs Direct)
  • 2020 Utility Applications Market By Product

Exhibit 4 shows our projections for the enterprise applications market by vertical segment, based on the buying preferences and the customer propensity to invest in new software within those industries as they continue to upgrade and replace many legacy industry-specific applications that have been identified and tracked in our Buyer Insight Database.

Exhibit 4 - Worldwide Enterprise Applications Market Forecast 2020-2025, By Vertical Market, $M
Exhibit 4 – Worldwide Enterprise Applications Market Forecast 2020-2025, By Vertical Market, $M

Utility Software Purchases Win/Loss Analysis As Part Of Enterprise Applications Buyer Insight Customer Database

On the buyer side, customers are investing in Utility systems based on new features and capabilities that are expected to replace their existing legacy systems. In many cases, competitive upgrades and replacements that could have a profound impact on future market-share changes will become more widespread.

Since 2010, our global team of researchers has been studying the patterns of the latest Utilities software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Updated continuously, our database features extensive win/loss analysis. Each year our research team identifies tens of thousands of these Utility customer wins and losses from public and proprietary sources.

The research results are being incorporated into regular updates in our Enterprise Applications Buyer Insight Customer Database. You can access the Quarterly Win/Loss Analysis Scoreboard and our Enterprise Applications Buyer Insight Customer Database by becoming a subscriber.

CustomerIndustryEmpl.RevenueCountryVendorNew ProductFunction
Hong Leong Bank Berhad [MY]Utilities7120$973.0MMalaysiaHyperlabHyperLab Happy AI ChatbotChatbot powered by AI
SUEZUtilities90000$18.36BFranceCornerstone OnDemandCornerstone HR SuiteHuman Resource Management
EDFUtilities152030$80.00BFranceDassault Systemes3DEXPERIENCE PlatformProject Portfolio Management
BrightSource EnergyUtilities450$13.50BUnited StatesOracleOracle HCM CloudHuman Capital Management
YMCA NSWUtilities2000$32.0MAustraliaOracleOracle EPM CloudEnterprise Performance Management
CentricaUtilities60000$36.50BUnited KingdomSAPSAP S/4 HANAEnterprise Resource Planning
CentricaUtilities60000$36.50BUnited KingdomSAPSAP AribaSource-to-Pay Procurement and Supply Chain Cloud
CentricaUtilities60000$36.50BUnited KingdomSAPSAP Commerce CloudeCommerce & Omni-Channel Commerce Solution
Manna Pro Products LLCUtilities250$250.0MUnited StatesSAPSAP Business Planning and ConsolidationEnterprise Performance Management
Manna Pro Products LLCUtilities250$250.0MUnited StatesSAPSAP S/4 HANAEnterprise Resource Planning
Northern Gas NetworksUtilities2658$200.0MUnited KingdomSAPSAP Analytics CloudAnalytics Cloud
Northern Gas NetworksUtilities2658$200.0MUnited KingdomSAPSAP S/4 HANAEnterprise Resource Planning
Northern Gas NetworksUtilities2658$200.0MUnited KingdomSAPSAP AribaSource-to-Pay Procurement and Supply Chain Cloud
thyssenkruppUtilities158000$47.54BGermanySAPSAP S/4 HANAEnterprise Resource Planning
Vestas Wind Systems A/SUtilities24351$9.53BDenmarkSAPSAP Cloud for CustomerCustomer Relationship Management
Affinity WaterUtilities1400$403.0MUnited KingdomServiceNowServiceNow IT Service ManagementIT Service Management
Tiffany & CoUtilities11900$4.00BUnited StatesServiceNowServiceNow PPMProject Portfolio Management
APCOA PARKING HoldingsUtilities5000$800.0MGermanyWolters KluwerCCH TagetikEnterprise Performance Management
CentricaUtilities60000$36.50BUnited KingdomWorkdayWorkday HCMHuman Capital Management
SeverstalUtilities50000$5.92BRussiaSAPSAP LeonardoIoT Platform
Waste ProUtilities2600$464.0MUnited StatesADPADP Vantage HCMHuman Capital Management
General ElectricUtilities305000$117.40BUnited StatesAnsysANSYS Enterprise CloudProduct Lifecycle Management & Engineering
Weed Man USAUtilities200$20.0MCanadaFive9Five9 CloudCustomer Service and Support
FingridUtilities334$202.0MFinlandIBMIBM MaximoIoT Based Enterprise Asset Management
TaylorbinsUtilities154$50.0MUnited KingdomInforInfor CloudSuite Industrial (Syteline)Enterprise Resource Planning
Hydro-QuébecUtilities19794$13.0MCanadaInteractive IntelligencePureCloudCustomer Engagement Platform
Romande EnergieUtilities740$590.0MSwitzerlandION Investment GroupOpenLink FindurTreasury and Risk Management Solution
Snowy Hydro LimitedUtilities1000$500.0MAustraliaION Investment GroupReval Cloud PlatformTreasury and Risk Management
EnergyConsciousUtilities20$2.0MUnited StatesMagentoMagentoeCommerce
APCOA PARKING HoldingsUtilities5000$800.0MGermanyMicrosoftMicrosoft Dynamics NAVEnterprise Resource Planning
Dwr Cymru Welsh WaterUtilities3000$400.0MUnited KingdomMicrosoftMicrosoft Power BIBusiness Intelligence
Glacial EnergyUtilities200$18.0MUnited StatesMicrosoftMicrosoft Dynamics GPEnterprise Resource Planning
Nexus Energy SystemsUtilities75$7.0MUnited StatesMicrosoftMicrosoft Dynamics CRM OnlineCustomer Relationship Management
PAPRECUtilities4250$1.10BFranceMicrosoftMicrosoft Dynamics CRMCustomer Relationship Management
ValicorUtilities250$20.0MUnited StatesMicrosoftMicrosoft Dynamics GPEnterprise Resource Planning
SuntechUtilities17700$3.15BChinaNetSuiteNetSuite CRM+Customer Relationship Management
Alliant EnergyUtilities4070$3.25BUnited StatesOraclePrimavera P6 Enterprise Project Portfolio ManagementProject Portfolio Management
AmerenUtilities8527$6.10BUnited StatesOraclePrimavera P6 Enterprise Project Portfolio ManagementProject Portfolio Management
EatonUtilities96000$20.90BIrelandOracleOracle WebCenter SitesWeb Experience Management Solution
Kansas City Power & LightUtilities1789$1.71BUnited StatesOraclePrimavera P6 Enterprise Project Portfolio ManagementProject Portfolio Management
South East WaterUtilities526$916.0MAustraliaOraclePrimavera P6 Enterprise Project Portfolio ManagementProject Portfolio Management
SunEdisonUtilities7300$2.50BUnited StatesOracleOracle EPM CloudEnterprise Performance Management
AREVA FranceUtilities45340$9.24BFranceSalesforceService CloudCustomer Service and Support
Environmental Defense FundUtilities690$146.0MUnited StatesSalesforceService CloudCustomer Service and Support
Waste ManagementUtilities43500$14.00BUnited StatesSalesforceService CloudCustomer Service and Support
CPFL EnergiaUtilities7200$8.00BBrazilSAPSAP S/4 HANAEnterprise Resource Planning
CPFL EnergiaUtilities7200$8.00BBrazilSAPSAP Sales Cloud (ex CallidusCloud)Sales Performance Management
Dwr Cymru Welsh WaterUtilities3000$400.0MUnited KingdomSAPSAP S/4 HANAEnterprise Resource Planning
Dwr Cymru Welsh WaterUtilities3000$400.0MUnited KingdomSAPSAP AribaSource-to-Pay Procurement and Supply Chain Cloud
Dwr Cymru Welsh WaterUtilities3000$400.0MUnited KingdomSAPSAP Business Planning and ConsolidationEnterprise Performance Management
ELEMUtilities4498$286.0MMacedoniaSAPSAP ERP ECC 6.0Enterprise Resource Planning
EVN MacedoniaUtilities1977$450.0MMacedoniaSAPSAP ERP ECC 6.0Enterprise Resource Planning
Northern Gas NetworksUtilities2658$200.0MUnited KingdomSAPSAP Business WarehouseEnterprise Data Warehouse
Northern Gas NetworksUtilities2658$200.0MUnited KingdomSAPSAP ConcurTravel & Expense
People Electrical Appliance GroupUtilities1200$300.0MChinaSAPSAP EWM (Extended Warehouse Management)Warehouse Management
SpotlessUtilities47000$2.87BAustraliaSAPSAP SuccessFactors Employee CentralHuman Capital Management
Talen EnergyUtilities3500$4.30BUnited StatesSAPSAP AribaSource-to-Pay Procurement and Supply Chain Cloud
Thames WaterUtilities5000$3.00BUnited KingdomSAPSAP Commerce CloudeCommerce & Omni-Channel Commerce Solution
thyssenkruppUtilities158000$47.54BGermanySAPSAP SuccessFactors Employee CentralHuman Capital Management
CPS EnergyUtilities4000$2.86BUnited StatesSAS InstituteSAS Analytics for IoTAnalytics Platform
Tiffany & CoUtilities11900$4.00BUnited StatesServiceNowServiceNow ITSMIT Service Management
Dwr Cymru Welsh WaterUtilities3000$400.0MUnited KingdomTableauTableau SoftwareBusiness Intelligence and Analytics
TenneT TSO B.V.Utilities2974$2.60BNetherlandsTopdeskTopdeskCustomer Service and Support
Severn Trent plcUtilities5500$1.80BUnited KingdomWolters KluwerCCH TagetikEnterprise Performance Management

Source: Apps Run The World, December 2021

Further Readings

An expanded version of this report covers the top 800+ Utility Software Vendors, offering in-depth analysis of the market dynamics, vendors’ Strengths, Customers, Opportunities, Risks and Ecosystems as well as their ability to gain Shares (SCORES) within their respective space. We also offer win-loss analysis of the quarterly wins of these top vendors and whether incumbents and upstarts pose any real threat to their standing amid shifting market requirements and user preferences.

More Enterprise Applications Research Findings

Based on the latest annual survey of 3,000+ enterprise software vendors, Apps Run The World is releasing a number of dedicated reports, which profile the world’s 500 largest Enterprise Applications Vendors (Apps Top 500) and the world’s 500 largest Cloud Applications Vendors (Cloud Top 500) ranked by their 2015-2020 product revenues.

Their 2020 results are being broken down, sorted and ranked across 16 functional areas (from Analytics to Treasury and Risk Management) and by 21 vertical industries(from Aerospace to Utility), as shown in our Taxonomy. Further breakdowns by subvertical, country, company size, etc. are available as custom data cuts per special request.

Research Methodology

Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market. We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.

Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than one million records on the enterprise software landscape of over 100,000 organizations around the world.

The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.