In 2019, the top 10 Banking and Financial Services software vendors accounted for nearly 53.9% of the global Banking and Financial Services applications market which grew 2.8% to approach nearly $31.9 billion in license, maintenance and subscription revenues.
Microsoft was the market leader with an 18.4% market share in license, maintenance and subscription revenues. FIS Global was #2, followed by Fiserv, SAP and Oracle.
We ask the simple question: Who’s buying Banking and Financial Services applications from whom and why? And we provide the answers – supported by decades of research – to our clients around the world. (Sample from our Apps Database)
Through our forecast period, the Banking and Financial Services applications market size is expected to reach $31 billion by 2024, compared with $31.9 billion in 2019 at a compound annual rate of -0.6%.
| Exhibit 2: Worldwide Banking and Financial Services Software Market 2019-2024 Forecast, $M | |||
|---|---|---|---|
| Year | 2019 | 2024 | 2019-2024 CAGR, % |
| Total | 31886 | 30973 | -0.6% |
Source: Apps Run The World, November 2020
Top 10 Banking and Financial Services Software vendors
Banking and Financial Services (Credit, lending, securities institutions) – Hedge fund administration, Core Banking, Cash, treasury, payment, risk management and supply chain finance solutions, Investment management system, Securities transaction and online trading technology, Mortgage, Loan origination and processing solutions, Teller transaction and loan processing, automated loan decisioning, analytical science analysis, workflow management, and sales and service solutions, Financials, HR, Procurement
Here are the rankings of the top 10 Banking and Financial Services software vendors in 2019 and their market shares.
| Rank | Vendor | 2018 Banking and Financial Services Apps Revenues, $M | 2019 Banking and Financial Services Apps Revenues, $M | YoY Growth | 2019 Banking and Financial Services Market Share, % | Recent Developments |
|---|---|---|---|---|---|---|
| 1 | Microsoft | Subscribe | Subscribe | 11.8% | Subscribe | Microsoft Teams is now used by over 500,000 organizations around the world. Of those, over 150 organizations have 10,000 or more active Teams users, and 91 of the Fortune 100 companies are now using Teams, while Office 365 has more than 120 million business users. |
| 2 | FIS Global | Subscribe | Subscribe | 5.1% | Subscribe | In July 2019, FIS completed the acquisition of Worldpay. Through its acquisition of Worldpay, FIS became the largest processing and payments company in the world. |
| 3 | Fiserv | Subscribe | Subscribe | 6.7% | Subscribe | In January, 2019 Fiserv purchased First Data for $22 billion. The combination offers leading technology capabilities that enable a range of payments and financial services, including account processing and digital banking solutions; card issuer processing and network services; e-commerce; integrated payments; and the Clover cloud-based point-of-sale solution. |
| 4 | SAP | Subscribe | Subscribe | 4.8% | Subscribe | SAP went live with 700 S/4HANA customers in 2Q20, resulting in a total of 7,400. Customer count of S/4HANA has grown to 14,600, up from 14,100 in 1Q20. |
| 5 | Oracle | Subscribe | Subscribe | 4.2% | Subscribe | Oracle Banking Platform is a comprehensive, pre integrated solution which is underpinned by an industrial strength Reference Process Model and is developed leveraging over two decades of expertise in the financial services industry gained from more than 500 + core banking implementations. |
| 6 | NCR Corporation | Subscribe | Subscribe | 11.7% | Subscribe | NCR acquired JetPay for payments offerings including ard acceptance, processing, payroll, payroll tax filing, human capital management services, and other financial transactions. |
| 7 | Temenos Group AG | Subscribe | Subscribe | 14.8% | Subscribe | Over 3,000 firms across the globe, including 41 of the top 50 banks, rely on Temenos to process the daily transactions of more than 500 million banking customers. They announced that they had 330 new successful deployments in 2019 alone. Among the new customers, you can find Orange Bank Africa, Al Ain Finance, Military Commercial Joint Stock Bank, Next Commercial Bank, Husbanken, and many more. |
| 8 | SS&C Technologies | Subscribe | Subscribe | 19.2% | Subscribe | In May 2020, SS&C acquired Innovest Systems, the provider of web-based technology systems for trust accounting, payments and unique asset servicing. Earlier, SS&C Technologies acquired Intralinks and growing its client base with more than 4,000 clients including banks, alternative and blue chip corporate clients. |
| 9 | Ellie Mae | Subscribe | Subscribe | 28.5% | Subscribe | In August 2020, Ellie Mae was acquired by Intercontinental Exchange for approximately $11 billion. The move comes 15 months after Thoma Bravo, a private equity investment firm, acquired Ellie Mae in an all-cash transaction of $3.7 billion. Ellie Mae client base of approximately 3,000 lending organizations, including banks, credit unions and independent mortgage providers. |
| 10 | Finastra | Subscribe | Subscribe | -12.0% | Subscribe | Finastra is formed in late 2017 through the combination of D+H and Misys, after Vista Equity Partners acquired Misys in June 2012 and subsequently purchased D+H in 2017. Finastra has over 9,000 customers across 130 countries, including 90 of the top 100 banks globally. |
| Subtotal | Subscribe | Subscribe | 8.7% | Subscribe | ||
| Other | Subscribe | Subscribe | -3.3% | Subscribe | ||
| Total | Subscribe | Subscribe | 2.8% | Subscribe |
Source: Apps Run The World, November 2020
Other Banking and Financial Services software providers included in the report are: ACI Worldwide, Inc., Adobe, ADP, AdviseSoft, Alfa Financial Software Holdings plc, ARCHIBUS, Argo Data Resource Corp., Asseco Group, Atlassian, Avaloq, Axway, Backbase, Banqsoft AS, BIS – Business Integration Services, Bloomberg, Budgetrac, Calypso Technology, Calyx, Capita Software, Cisco Systems, Citrix, Clarifire, Clearwater Analytics, COCC, Constellation Financing Systems Corp, CoStar Group, DATEV, Deloitte, Dileoz, DocuSign, Inc., Dropbox, Ebix, Edgeverve, an Infosys company, eFront, S.A., Ellie Mae, Envestnet, Equifax, ERI Bancaire, Exela Technologies, Inc., FICO, Fraedom, GBST Holdings Limited, Genesys Telecommunications Laboratories, Google, Hexagon, Homnet Leasing, HubSpot, IBM, Imagine Software, Informatica, International Decision Systems (IDS), ION Trading, ISGN Corporation, Jack Henry & Associates, Kofax, KOGER, Inc., Laserfiche, Linedata Services S.A., LoanLogics, LogMeIn, Inc., LRS Retirement Solutions, LTi Technology Solutions, Milliman Marc, MSCI, Murex, NetSol Technologies Inc., Newgen Software, Nice Systems, Nuance Communications Inc., Odessa Technologies, Oleeo, Open Text Corporation, Paycom, Pegasystems, Q2ebanking, Quantrix, Salesforce, Serrala, ServiceNow, SimCorp, SmartStream, Sopra Steria Group SA, Tableau Software, TalentMap, Teradata Corporation, Thomson Reuters Elite, Tieto (Ex EMRIC AB), TotalSoft, Verint Systems Inc., White Clarke Group, Wolters Kluwer, Workday, Workiva, ZenTreasury, Zoom Video Communications, and many others.
Custom data cuts related to the Banking and Financial Services Applications market are available:
- Top 500 Banking and Financial Services Applications Vendors and Market Forecast 2019-2024
- 2019 Banking and Financial Services Applications Market By Functional Market (16 Markets)
- 2019 Banking and Financial Services Applications Market By Country (USA + 45 countries)
- 2019 Banking and Financial Services Applications Market By Region (Americas, EMEA, APAC)
- 2019 Banking and Financial Services Applications Market By Revenue Type (License, Services, Hardware, Support and Maintenance, Cloud)
- 2019 Banking and Financial Services Applications Market By Customer Size (revenue, employee count, asset)
- 2019 Banking and Financial Services Applications Market By Channel (Direct vs Direct)
- 2019 Banking and Financial Services Applications Market By Product
Exhibit 4 shows our projections for the enterprise applications market by vertical segment, based on the buying preferences and the customer propensity to invest in new software within those industries as they continue to upgrade and replace many legacy industry-specific applications that have been identified and tracked in our Buyer Insight Database.
Exhibit 4: Worldwide Enterprise Applications Market Forecast 2019-2024, By Vertical Industry, $M
Banking and Financial Services Software Purchases Win/Loss Analysis As Part Of Enterprise Applications Buyer Insight Customer Database
On the buyer side, customers are investing in Banking and Financial Services systems based on new features and capabilities that are expected to replace their existing legacy systems. In many cases, competitive upgrades and replacements that could have a profound impact on future market-share changes will become more widespread.
Since 2010, our global team of researchers have been studying the patterns of the latest Banking and Financial Services software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Updated continuously, our database features extensive win/loss analysis. Each year our research team identifies tens of thousands of these customer Banking and Financial Services wins and losses from public and proprietary sources.
The research results are being incorporated into regular updates in our Enterprise Applications Buyer Insight Customer Database. You can access the Quarterly Win/Loss Analysis Scoreboard and our Enterprise Applications Buyer Insight Customer Database by becoming a subscriber.
| Customer | Industry | Empl. | Revenue | Country | Vendor | New Product | Function |
| Generali France | Banking and Financial Services | 10000 | $13.54B | France | IBM | IBM Watson | AI Platform |
| Barclaycard | Banking and Financial Services | 11000 | $2.57B | United Kingdom | Anaplan | Anaplan | Planning and Performance Management Platform |
| Extenda | Banking and Financial Services | 200 | $27.0M | Sweden | Atlassian | Jira Service Desk | IT Service Management |
| O2 (Telefónica UK) | Banking and Financial Services | 21580 | $8.52B | United Kingdom | BMC Software | BMC Remedy ITSM Suite | IT Service Management |
| Columbus Capital Lending | Banking and Financial Services | 195 | $60.0M | United States | Ellie Mae | Ellie Mae’s Encompass | Mortgage Management Solutions |
| Bank Leumi USA | Banking and Financial Services | 10000 | $3.90B | United States | FIS Global | FIS Core Banking | Core Banking Solutions |
| Citizens Bank | Banking and Financial Services | 18332 | $5.38B | United States | FIS Global | FIS Core Banking | Core Banking Solutions |
| Customers Bank | Banking and Financial Services | 822 | $445.0M | United States | FIS Global | FIS Core Banking | Core Banking Solutions |
| Emprise Bank | Banking and Financial Services | 417 | $156.0M | United States | FIS Global | FIS Core Banking | Core Banking Solutions |
| LANB | Banking and Financial Services | 310 | $45.0M | United States | FIS Global | FIS Core Banking | Core Banking Solutions |
| Silvergate Bank | Banking and Financial Services | 220 | $20.0M | United States | FIS Global | FIS Core Banking | Core Banking Solutions |
| State Bank of India, California | Banking and Financial Services | 222033 | $38.00B | United States | FIS Global | FIS Core Banking | Core Banking Solutions |
| Vibrant Credit Union | Banking and Financial Services | 160 | $26.0M | United States | Fiserv | Fiserv DNA Platform | Account Processing Platform |
| ATB Financial | Banking and Financial Services | 5300 | $1.50B | Canada | G Suite (formerly Google Apps for Work) | Collaboration | |
| SDC | Banking and Financial Services | 1200 | $245.0M | Denmark | IBM | IBM Algo Risk | Risk Management |
| Standard Life UK | Banking and Financial Services | 6500 | $1.12B | United Kingdom | IBM | IBM Commerce | eCommerce |
| AmTrust Financial Services | Banking and Financial Services | 9300 | $5.96B | United States | iCIMS | iCIMS Recruit Applicant Tracking System | Applicant Tracking System |
| European Central Bank | Banking and Financial Services | 2500 | $1.47B | Germany | ION Investment Group | OpenLink Findur | Treasury and Risk Management Solution |
| Municipality Finance Plc (MuniFin) of Finland | Banking and Financial Services | 140 | $259.0M | Finland | ION Investment Group | OpenLink Findur | Treasury and Risk Management Solution |
| AmTrust Financial Services | Banking and Financial Services | 9300 | $5.96B | United States | Kyriba | Kyriba | Treasury and Risk Management |
| Crouzet Group | Banking and Financial Services | 1300 | $200.0M | France | Microsoft | Microsoft Project Online | Project Portfolio Management |
| TD Securities | Banking and Financial Services | 3000 | $500.0M | Canada | Murex | Murex MX.3 | Cross-Asset Trading, Processing and Risk Management Platform |
| Bankrate, Inc | Banking and Financial Services | 384 | $434.0M | United States | NetSuite | NetSuite OneWorld | Enterprise Resource Planning |
| U.S. Bancorp | Banking and Financial Services | 74000 | $20.04B | United States | Nice Systems | NICE Performance Management | Performance & Goals Management |
| Moleskine | Banking and Financial services | 400 | $148.0M | Italy | Oracle | Oracle Commerce Cloud | Commerce Platform |
| Australia and New Zealand Banking Group | Banking and Financial Services | 50000 | $14.90B | Australia | Pegasystems | Pega 7 Platform | CRM |
| Standard Chartered | Banking and Financial Services | 86000 | $14.50B | United Kingdom | SAP | SAP Ariba | Source-to-Pay Procurement and Supply Chain Cloud |
| Johnsonville Sausage LLC | Banking and Financial Services | 1600 | $1.00B | United States | SAP | SAP Business Planning and Consolidation | Enterprise Performance Management |
| Arquia Banca | Banking and Financial Services | 170 | $20.0M | Spain | SAP | SAP Core Banking | Enterprise Resource Planning |
| APG Groep N.V. | Banking and Financial Services | 4000 | $1.20B | Netherlands | SAP | SAP S/4 HANA | Enterprise Resource Planning |
| Standard Chartered | Banking and Financial Services | 86000 | $14.50B | United Kingdom | SAP | SAP S/4 HANA | Enterprise Resource Planning |
| CaixaBank S.A. | Banking and Financial Services | 37304 | $1.49B | Spain | SAP | SAP SuccessFactors Employee Central | Human Capital Management |
| Commerzbank | Banking and Financial Services | 48743 | $9.94B | Germany | SAP | SAP SuccessFactors Employee Central | Human Capital Management |
| Intesa Sanpaolo S.p.A. | Banking and Financial Services | 96892 | $7.35B | Italy | SAP | SAP SuccessFactors Employee Central | Human Capital Management |
| Sberbank | Banking and Financial Services | 270000 | $15.37B | Russia | SAP | SAP SuccessFactors Employee Central | Human Capital Management |
| Conexus Credit Union | Banking and Financial Services | 900 | $170.0M | Canada | Ultimate Software | UltiPro | Human Capital Management |
| National HME | Banking and Financial Services | 700 | $160.0M | United States | Verizon Connect | Verizon Connect | Fleet Management System |
| City of Rochester, N.Y | Banking and Financial Services | 2747 | $648.0M | United States | Workiva | Wdesk | Enterprise Performance Management |
| Queensland’s Office of State Revenue | Banking and Financial Services | 954 | $270.0M | Australia | SAP | SAP Leonardo | IoT Platform |
| HDFC Bank | Banking and Financial Services | 84325 | $11.00B | India | Microsoft | Microsoft SQL Server 2017 Machine Learning Services | ML & Data Science Platform |
| Nicholas Financial | Banking and Financial Services | 333 | $90.0M | United States | ACI Worldwide | ACI UP Bill Payment Solutions | ePayment |
| Westpac New Zealand Limited | Banking and Financial Services | 4500 | $1.02B | Australia | ACI Worldwide | ACI UP Immediate Payments | ePayment |
| BDO Canada | Banking and Financial Services | 64300 | $6.37B | Canada | Adaptive Insights | Adaptive Suite | Corporate Performance Management |
| KfW | Banking and Financial Services | 6000 | $80.00B | Germany | Adobe Systems | Adobe Experience Manager | Web Content Management |
| Aviva plc | Banking and Financial Services | 30000 | $21.00B | United Kingdom | Anaplan | Anaplan | Planning and Performance Management Platform |
| Morgan Stanley | Banking and Financial Services | 55256 | $35.16B | United States | Avaya | Avaya Aura | Customer Service and Support |
| Altocloud | Banking and Financial Services | 50 | $10.0M | United States | Cisco Systems | Cisco Collaboration | Team Collaboration, Online Meetings, Video Conferencing |
| CNO Financial Group | Banking and Financial Services | 3500 | $3.79B | United States | Cornerstone OnDemand | Cornerstone HR Suite | Human Resource Management |
| Santander España | Banking and Financial Services | 194500 | $39.32B | Spain | Cornerstone OnDemand | Cornerstone HR Suite | Human Resource Management |
| Al Ahli Bank of Kuwait | Banking and Financial Services | 1500 | $425.0M | Kuwait | EdgeVerve | Infosys Finacle | Universal Banking IT Solutions |
| Albaraka Türk | Banking and Financial Services | 1300 | $275.0M | Pakistan | EdgeVerve | Infosys Finacle | Universal Banking IT Solutions |
| Asia Green Development Bank | Banking and Financial Services | 1700 | $200.0M | Myanmar (Burma) | EdgeVerve | Infosys Finacle | Universal Banking IT Solutions |
| Bank Leumi PLC | Banking and Financial Services | 225 | $57.0M | United Kingdom | EdgeVerve | Infosys Finacle | Universal Banking IT Solutions |
| BNL Gruppo BNP Paribas | Banking and Financial Services | 20000 | $5.00B | Italy | EMC | EMC Documentum D2 | Collaboration |
| Eaton Vance | Banking and Financial Services | 1473 | $1.35B | United States | EMC | EMC Documentum D2 | Collaboration |
| CIT Group | Banking and Financial Services | 4740 | $2.89B | United States | FIS Global | FIS Core Banking | Core Banking Solutions |
| Evans Bank | Banking and Financial Services | 220 | $25.0M | United States | FIS Global | FIS Core Banking | Core Banking Solutions |
| NBH Bank | Banking and Financial Services | 956 | $162.0M | United States | FIS Global | FIS Core Banking | Core Banking Solutions |
| Westwood Holdings Group | Banking and Financial Services | 130 | $170.0M | United States | FIS Global | FIS Core Banking | Core Banking Solutions |
| Dallas Capital Bank | Banking and Financial Services | 50 | $5.0M | United States | FIS Global | FIS Digital Banking | Core Banking Solutions |
| Landmark Bank | Banking and Financial Services | 700 | $130.0M | United States | FIS Global | FIS Digital Banking | Core Banking Solutions |
| Tandem Bank | Banking and Financial Services | 100 | $35.0M | United Kingdom | Fiserv | Fiserv Agiliti | Core Banking Solutions |
| Municipal Employee’s Credit Union of Oklahoma City | Banking and Financial Services | 40 | $4.0M | United States | Fiserv | Fiserv CheckFree RXP | Electronic Billing and Payments |
| Unity Bank Plc | Banking and Financial Services | 2100 | $600.0M | Nigeria | Fiserv | Fiserv Corillian Online | Consumer Online Banking Platform |
| Neighbors Federal Credit Union | Banking and Financial Services | 250 | $30.0M | United States | Fiserv | Fiserv DNA Platform | Account Processing Platform |
| Thrivent Federal Credit Union | Banking and Financial Services | 140 | $25.0M | United States | Fiserv | Fiserv DNA Platform | Account Processing Platform |
| Intracoastal Bank | Banking and Financial Services | 40 | $4.0M | United States | Fiserv | Fiserv Mobiliti | Mobile Banking Platform |
| Municipal Employee’s Credit Union of Oklahoma City | Banking and Financial Services | 40 | $4.0M | United States | Fiserv | Fiserv Mobiliti | Mobile Banking Platform |
| Municipal Employee’s Credit Union of Oklahoma City | Banking and Financial Services | 40 | $4.0M | United States | Fiserv | Fiserv Portico | Credit Union Processing |
| Bank of Ceylon | Banking and Financial Services | 7980 | $910.0M | Sri Lanka | Fiserv | Fiserv Signature Bank Platform | Core Banking Solutions |
| Municipal Employee’s Credit Union of Oklahoma City | Banking and Financial Services | 40 | $4.0M | United States | Fiserv | Fiserv Virtual Branch | Credit Union Online Banking |
| Municipal Employee’s Credit Union of Oklahoma City | Banking and Financial Services | 40 | $4.0M | United States | Fiserv | Fiserv Wisdom | Accounting Software for Credit Unions |
| Municipal Employee’s Credit Union of Oklahoma City | Banking and Financial Services | 40 | $4.0M | United States | Fiserv | Loancierge | Loan Origination Solution |
| Gateway One Lending & Finance | Banking and Financial Services | 420 | $750.0M | United States | Five9 | Five9 Cloud | Customer Service and Support |
| Brink’s | Banking and Financial Services | 59420 | $3.06B | United States | FleetMatics | FleetMatics REVEAL Plus | Fleet Management Software |
| Atom Bank | Banking and Financial Services | 230 | $25.0M | United Kingdom | Genesys | Genesys Customer Experience Platform | Customer Experience Platform |
| Quicken | Banking and Financial Services | 13000 | $2.70B | United States | Host Analytics | Host Analytics Cloud EPM Suite | Enterprise Performance Management |
| FMG | Banking and Financial Services | 517 | $129.0M | New Zealand | Hyland | OnBase by Hyland | Content Management |
| RSA Canada | Banking and Financial Services | 4000 | $1.00B | Canada | Hyland | OnBase by Hyland | Content Management |
| StateTrust Investments | Banking and Financial Services | 200 | $50.0M | United States | Hyland | OnBase by Hyland | Content Management |
| European Investment Bank | Banking and Financial Services | 2900 | $500.0M | Luxembourg | IBM | IBM Algo Risk | Risk Management |
| Generali Group | Banking and Financial Services | 77000 | $73.10B | Italy | IBM | IBM Algo Risk | Risk Management |
| ING DIRECT Australia | Banking and Financial Services | 1056 | $515.0M | Australia | IBM | IBM Commerce | eCommerce |
| ATB Financial | Banking and Financial Services | 5300 | $1.50B | Canada | IBM | IBM Kenexa Talent Acquisition Suite | Talent Acquisition |
| Nationwide Insurance | Banking and Financial Services | 35000 | $25.91B | United States | IBM | IBM OpenPages | Governance, Risk and Compliance |
| Westpac Banking | Banking and Financial Services | 32021 | $27.86B | Australia | IBM | IBM OpenPages | Governance, Risk and Compliance |
| Tinker Federal Credit Union | Banking and Financial Services | 650 | $1.00B | United States | IBM | IBM Web Content Manager | Web Content Management |
| Nationwide Building Society | Banking and Financial Services | 18000 | $1.78B | United Kingdom | Interactive Intelligence | PureCloud | Customer Engagement Platform |
| TaxAssist Accountants | Banking and Financial Services | 650 | $100.0M | United Kingdom | Intuit | Intuit QuickBooks Online | Enterprise Resource Planning |
| Banco Original | Banking and Financial Services | 750 | $87.0M | Brazil | ION Investment Group | OpenLink Findur | Treasury and Risk Management Solution |
| BayernLB | Banking and Financial Services | 7082 | $700.0M | Germany | ION Investment Group | OpenLink Findur | Treasury and Risk Management Solution |
| FHLBank Topeka | Banking and Financial Services | 220 | $10.0M | United States | ION Investment Group | OpenLink Findur | Treasury and Risk Management Solution |
| Aegon | Banking and Financial Services | 31350 | $34.00B | Netherlands | LiveOps | LiveOps | Cloud Contact Center |
| Bankers Trust | Banking and Financial Services | 420 | $52.0M | United States | LivePerson | LiveEngage | Customer Service and Support |
| Citibank National Association | Banking and Financial Services | 239000 | $76.40B | United States | LivePerson | LiveEngage | Customer Service and Support |
| HSBC Bank plc | Banking and Financial Services | 266273 | $68.68B | United Kingdom | LivePerson | LiveEngage | Customer Service and Support |
| PNC Financial Services Group, Inc. | Banking and Financial Services | 49251 | $16.27B | United States | LivePerson | LiveEngage | Customer Service and Support |
| BBVA | Banking and Financial Services | 109305 | $26.84B | Spain | Microsoft | LinkedIn Talent Solutions | Talent Management |
| Erste Group | Banking and Financial Services | 46780 | $5.04B | Austria | Microsoft | LinkedIn Talent Solutions | Talent Management |
| Banque Française Mutualiste | Banking and Financial Services | 17 | $207.0M | France | Microsoft | Microsoft Dynamics CRM | Customer Relationship Management |
| NAS Broker | Banking and Financial Services | 5 | $50.0M | Singapore | Microsoft | Microsoft Dynamics CRM | Customer Relationship Management |
| Beyond Bank Australia | Banking and Financial Services | 600 | $170.0M | Australia | Microsoft | Microsoft Dynamics CRM Online | Customer Relationship Management |
| American Advisors Group | Banking and Financial Services | 1200 | $400.0M | United States | Microsoft | Microsoft Dynamics GP | Enterprise Resource Planning |
| Galileo Processing | Banking and Financial Services | 400 | $130.0M | United States | Microsoft | Microsoft Dynamics GP | Enterprise Resource Planning |
| Society of Actuaries | Banking and Financial Services | 400 | $40.0M | United States | Microsoft | Microsoft Dynamics GP | Enterprise Resource Planning |
| Verifi Inc | Banking and Financial Services | 300 | $25.0M | United States | Microsoft | Microsoft Dynamics GP | Enterprise Resource Planning |
| Beyond Bank Australia | Banking and Financial Services | 600 | $170.0M | Australia | Microsoft | Microsoft Office 365 | Content Management |
| Metro Bank | Banking and Financial Services | 1100 | $120.0M | United Kingdom | Microsoft | Microsoft Power BI | Business Intelligence |
| BMN | Banking and Financial Services | 4324 | $2.00B | Spain | MicroStrategy | MicroStrategy Analytics | Analytics Platform |
| Habib Bank | Banking and Financial Services | 14000 | $1.10B | Pakistan | Misys | Misys FusionBanking Corporate Channels | Treasury, Risk & Investment Management Solutions |
| The United Bank of Egypt | Banking and Financial Services | 1000 | $500.0M | Egypt | Misys | Misys FusionBanking Equation | Core Banking Systems |
| Trade Bank of Iraq | Banking and Financial Services | 100 | $15.0M | Iraq | Misys | Misys FusionBanking Equation | Core Banking Systems |
| PVcomBank | Banking and Financial Services | 2845 | $230.0M | Vietnam | Misys | Misys FusionBanking Essence | Core Banking Systems |
| Techcombank | Banking and Financial Services | 7500 | $750.0M | Vietnam | Misys | Misys FusionBanking Essence | Core Banking Systems |
| Virtus Partners | Banking and Financial Services | 250 | $30.0M | United States | Misys | Misys FusionBanking Loan IQ | Loan Origination System |
| IDFC Bank | Banking and Financial Services | 1220 | $120.0M | India | Misys | Misys FusionBanking Trade Services | Transaction Banking |
| The United Bank of Egypt | Banking and Financial Services | 1000 | $500.0M | Egypt | Misys | Misys FusionBanking Trade Services | Transaction Banking |
| IDFC Bank | Banking and Financial Services | 1220 | $120.0M | India | Misys | Misys FusionCapital Kondor | Capital Markets Software |
| DZ BANK AG | Banking and Financial Services | 29596 | $6.81B | Germany | Murex | Murex MX.3 | Cross-Asset Trading, Processing and Risk Management Platform |
| Jefferies | Banking and Financial Services | 3557 | $3.28B | United States | Murex | Murex MX.3 | Cross-Asset Trading, Processing and Risk Management Platform |
| Westpac Banking | Banking and Financial Services | 32021 | $27.86B | Australia | Murex | Murex MX.3 | Cross-Asset Trading, Processing and Risk Management Platform |
| Citibank National Association | Banking and Financial Services | 239000 | $76.40B | United States | Nice Systems | NICE Customer Engagement Analytics | Customer Engagement |
| HSBC Bank plc | Banking and Financial Services | 266273 | $68.68B | United Kingdom | Nice Systems | NICE Customer Engagement Analytics | Customer Engagement |
| Mastercard | Banking and Financial Services | 10300 | $9.66B | United States | Nice Systems | NICE Customer Engagement Analytics | Customer Engagement |
| Mitsubishi Ufj Financial Group | Banking and Financial Services | 106800 | $44.95B | Japan | Nice Systems | NICE Customer Engagement Analytics | Customer Engagement |
| Virgin Money | Banking and Financial Services | 3100 | $651.0M | United Kingdom | Nice Systems | NICE Customer Engagement Analytics | Customer Engagement |
| Western Union | Banking and Financial Services | 10000 | $5.50B | United States | Nice Systems | NICE Customer Engagement Analytics | Customer Engagement |
| First Citizens Bank | Banking and Financial Services | 4912 | $1.38B | United States | Optymyze | Optymyze SPM Cloud | Sales Performance Management |
| Fidelity Investments | Banking and Financial Services | 45000 | $15.00B | United States | Oracle | OBIEE | Business Intelligence |
| Moleskine | Banking and Financial services | 400 | $148.0M | Italy | Oracle | Oracle CX Cloud | Customer Experience |
| AFG | Banking and Financial Services | 190 | $100.0M | Australia | Oracle | Oracle Documents Cloud Service | Collaboration |
| Western Alliance Bancorp | Banking and Financial Services | 1464 | $1.60B | United States | Oracle | Oracle EPM Cloud | Enterprise Performance Management |
| Lending Club | Banking and Financial Services | 1382 | $501.0M | United States | Oracle | Oracle ERP Cloud | Enterprise Resource Planning |
| Conn’s | Banking and Financial Services | 4000 | $1.52B | United States | Oracle | Oracle HCM Cloud | Human Capital Management |
| Fannie Mae | Banking and Financial Services | 7300 | $22.23B | United States | Oracle | Oracle HCM Cloud | Human Capital Management |
| MoneyGram International | Banking and Financial Services | 2820 | $1.43B | United States | Oracle | Oracle HCM Cloud | Human Capital Management |
| Nationwide Insurance | Banking and Financial Services | 35000 | $25.91B | United States | Oracle | Oracle HCM Cloud | Human Capital Management |
| Schroders | Banking and Financial Services | 3700 | $3.00B | United Kingdom | Oracle | Oracle HCM Cloud | Human Capital Management |
| Westpac Banking | Banking and Financial Services | 32021 | $27.86B | Australia | Oracle | Oracle HCM Cloud | Human Capital Management |
| Moleskine | Banking and Financial services | 400 | $148.0M | Italy | Oracle | Oracle Marketing Cloud | Marketing Cloud |
| Cargan Abba MD | Banking and Financial Services | 30 | $5.0M | United States | Oracle | Oracle Service Cloud (ex RightNow) | Customer Experience Platform |
| Equifax | Banking and Financial Services | 8699 | $2.30B | United States | Oracle | Oracle Service Cloud (ex RightNow) | Customer Experience Platform |
| First Internet Bank | Banking and Financial Services | 140 | $25.0M | United States | Oracle | Oracle Service Cloud (ex RightNow) | Customer Experience Platform |
| First Tech Credit Union | Banking and Financial Services | 1200 | $260.0M | United States | Oracle | Oracle Service Cloud (ex RightNow) | Customer Experience Platform |
| ING Direct | Banking and Financial Services | 48123 | $16.53B | Netherlands | Oracle | Oracle Service Cloud (ex RightNow) | Customer Experience Platform |
| Crowdcube | Banking and Financial Services | 82 | $15.0M | United Kingdom | Salesforce | Salesforce CRM | Customer Relationship Management |
| Western Union | Banking and Financial Services | 10000 | $5.50B | United States | Salesforce | Salesforce CRM | Customer Relationship Management |
| American Express | Banking and Financial Services | 54000 | $34.44B | United States | Salesforce | Service Cloud | Customer Service and Support |
| Bain Capital | Banking and Financial Services | 900 | $150.0M | United States | Salesforce | Service Cloud | Customer Service and Support |
| Barclays Plc | Banking and Financial Services | 129400 | $25.45B | United Kingdom | Salesforce | Service Cloud | Customer Service and Support |
| National Bank | Banking and Financial Services | 20125 | $5.46B | Canada | SAP | SAP SuccessFactors Employee Central | Human Capital Management |
| Intesa Sanpaolo S.p.A. | Banking and Financial Services | 96892 | $7.35B | Italy | SAP | SAP SuccessFactors Performance & Goals | Performance & Goals Management |
| Intesa Sanpaolo S.p.A. | Banking and Financial Services | 96892 | $7.35B | Italy | SAP | SAP SuccessFactors Succession & Development Solutions | Succession & Development Management |
| Intesa Sanpaolo S.p.A. | Banking and Financial Services | 96892 | $7.35B | Italy | SAP | SAP SuccessFactos Compensation | Compensation Management |
| Johnsonville Sausage LLC | Banking and Financial Services | 1600 | $1.00B | United States | SAP | SAP Trade and Promotion Management | Trade and Promotion Management |
| Standard Life UK | Banking and Financial Services | 6500 | $1.12B | United Kingdom | ServiceNow | ServiceNow PPM | Project Portfolio Management |
| Bank Central Asia | Banking and Financial Services | 4410 | $24.82B | Indonesia | Sitecore | Sitecore Experience Platform | Web Content Management And Customer Experience |
| Edward Jones | Banking and Financial Services | 41200 | $6.30B | United States | Skillsoft | SumTotal Learn | Learning Management System |
| YapStone | Banking and Financial Services | 310 | $135.0M | United States | Skillsoft | SumTotal Learn | Learning Management System |
| BNY Mellon | Banking and Financial Services | 51200 | $15.19B | United States | SmartStream | SmartStream – IBM Algorithmics Collateral | Risk Management |
| SunTrust Robinson Humphrey | Banking and Financial Services | 2000 | $1.00B | United States | SurveyMonkey | SurveyMonkey | Free online survey software & questionnaire tool |
| Kreditech | Banking and Financial Services | 200 | $35.0M | Germany | Tableau | Tableau Software | Business Intelligence and Analytics |
| LCL | Banking and Financial Services | 24000 | $10.00B | France | Teradata | Teradata Data Warehouse Appliance | Data Warehouse Appliance |
| AMP | Banking and Financial Services | 5400 | $11.50B | Australia | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement Platform |
| AXA | Banking and Financial Services | 161000 | $91.99B | United Kingdom | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement Platform |
| BNP Paribas | Banking and Financial Services | 185000 | $45.00B | France | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement Platform |
| Denplan | Banking and Financial Services | 350 | $35.0M | United Kingdom | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement Platform |
| Nomura | Banking and Financial Services | 7250 | $13.45B | Japan | Thunderhead | Thunderhead ONE Engagement Hub | Customer Engagement Platform |
| BMO Financial Group | Banking and Financial Services | 46000 | $16.72B | Canada | TIBCO Software | TIBCO Spotfire | Data Visualization & Analytics Software |
| Astoria Bank | Banking and Financial Services | 1501 | $528.0M | United States | Ultimate Software | UltiPro | Human Capital Management |
| Barclays Plc | Banking and Financial Services | 129400 | $25.45B | United Kingdom | Verint Systems | Verint Engagement Management | Engagement Management |
| Elavon | Banking and Financial Services | 3600 | $600.0M | United States | Verint Systems | Verint Engagement Management | Engagement Management |
| Union Bank | Banking and Financial Services | 10000 | $4.35B | United States | Verint Systems | Verint Engagement Management | Engagement Management |
| Western Union | Banking and Financial Services | 10000 | $5.50B | United States | Verint Systems | Verint Engagement Management | Engagement Management |
| China Life Insurance Company Limited | Banking and Financial Services | 102297 | $93.79B | China | Wolters Kluwer | CCH Tagetik | Enterprise Performance Management |
| Banco Santander | Banking and Financial Services | 50578 | $23.80B | Spain | Wolters Kluwer | OneSumX | Risk Management |
| Bank BGŻ BNP Paribas | Banking and Financial Services | 7590 | $2.29B | Poland | Wolters Kluwer | OneSumX | Risk Management |
| Bank Pocztowy SA | Banking and Financial Services | 1417 | $110.0M | Poland | Wolters Kluwer | OneSumX | Risk Management |
| Housing and Development Bank | Banking and Financial Services | 2500 | $270.0M | Egypt | Wolters Kluwer | OneSumX | Risk Management |
| Taiwan Business Bank | Banking and Financial Services | 4795 | $18.03B | Taiwan | Wolters Kluwer | OneSumX | Risk Management |
| Commerce Bank | Banking and Financial Services | 4770 | $227.0M | United States | Workday | Workday Financial Management | Financial Management |
| Nationstar Mortgage | Banking and Financial Services | 6740 | $1.02B | United States | Workday | Workday Financial Management | Financial Management |
| T. Rowe Price | Banking and Financial Services | 6878 | $4.79B | United States | Workday | Workday Financial Management | Financial Management |
| Bank of America | Banking and Financial Services | 220000 | $82.50B | United States | Workday | Workday HCM | Human Capital Management |
| Commerce Bank | Banking and Financial Services | 4770 | $227.0M | United States | Workday | Workday HCM | Human Capital Management |
| ING | Banking and Financial Services | 51752 | $19.85B | Netherlands | Workday | Workday HCM | Human Capital Management |
| Nationstar Mortgage | Banking and Financial Services | 6740 | $1.02B | United States | Workday | Workday HCM | Human Capital Management |
| Commerce Bank | Banking and Financial Services | 4770 | $227.0M | United States | Workday | Workday Learning | Learning Management |
| JLL Income Property Trust | Banking and Financial Services | 60000 | $6.00B | United States | Workiva | Wdesk | Enterprise Performance Management |
| Western Alliance Bancorp | Banking and Financial Services | 1464 | $1.60B | United States | Workiva | Workiva SOX Compliance Solution | GRC, Compliance Software |
| Elavon | Banking and Financial Services | 3600 | $600.0M | United States | Zendesk | Zendesk | Customer Service and Support |
Source: Apps Run The World, November 2020
Further Readings
An expanded version of this report covers the top 750+ Banking and Financial Services Software Vendors, offering in-depth analysis of the market dynamics, vendors’ Strengths, Customers, Opportunities, Risks and Ecosystems as well as their ability to gain Shares(SCORES) within their respective space. We also offer win-loss analysis of the quarterly wins of these top vendors and whether incumbents and upstarts pose any real threat to their standing amid shifting market requirements and user preferences.
More Enterprise Applications Research Findings
Based on the latest annual survey of 3,000+ enterprise software vendors, Apps Run The World is releasing a number of dedicated reports, which profile the world’s 500 largest Enterprise Applications Vendors (Apps Top 500) and the world’s 500 largest Cloud Applications Vendors (Cloud Top 500) ranked by their 2015-2019 product revenues.
Their 2019 results are being broken down, sorted and ranked across 16 functional areas (from Analytics to Treasury and Risk Management) and by 21 vertical industries(from Aerospace to Utility), as shown in our Taxonomy. Further breakdowns by subvertical, country, company size, etc. are available as custom data cuts per special request.
Research Methodology
Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market. We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.
Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than one million records on the enterprise software landscape of over 100,000 organizations around the world.
The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.
