Top 10 Professional Services Software Vendors and Market Forecast 2016-2021

In 2016, the top 10 Professional Services software vendors accounted for nearly 31% of the global Professional Services applications market which grew 1.8% to approach nearly $16.9 billion in license, maintenance and subscription revenues.

Through our forecast period, the Professional Services applications market is expected to reach $18.3 billion by 2021, compared with $16.9 billion in 2016 at a compound annual growth rate of 1.7%.

Exhibit 2: Worldwide Professional services Software Market 2016-2021 Forecast, $M
Year	2016	2021	2016-2021 CAGR, %
Total	16850	18297	1.7%

Source: Apps Run The World, January 2018

Professional Services Market Definitions And Forecast Assumptions

Professional services (Business, engineering, IT, legal services) – Timesheet and billing, Legal Practice Management, Project Management, Project Portfolio Management, Field Service Management Software, Professional Services Automation, FInancials, HR, Procurement

Professional services firms invest heavily in new tools that boost collaboration, CRM and HR best practices aided by a mix of new entrants from industrial ERP space namely Roper as well as Cloud startups like FinancialForce, all of which aim to accelerate legacy system replacements across different segments including AEC, business and IT consulting firms.

Top 10 Professional Services Software vendors

Here are the rankings of the top 10 Professional Services software vendors in 2016 and their market shares.

Rank	Vendor	2015 Professional Services Apps Revenues, $M	2016 Professional Services Apps Revenues, $M	2016 Professional Services Apps YoY Growth, %	2016 Professional Services Apps Market Share, %	Recent Developments
1	Microsoft	Subscribe	Subscribe	Subscribe	Subscribe	Microsoft Dynamics 365 now covers both CRM and ERP functionality for multiple verticals.
2	Oracle	Subscribe	Subscribe	Subscribe	Subscribe	With its extensive Cloud product portfolio, Oracle has captured more than 25,000 Cloud customers covering 65M+ active users across different verticals.
3	SAP	Subscribe	Subscribe	Subscribe	Subscribe	SAP has signed more than 6,900 customers for its next-generation ERP suite S/4 HANA as of October 2017.
4	Salesforce	Subscribe	Subscribe	Subscribe	Subscribe	Focusing on migrating Classic users to Lightning user interface in order to deliver next-gen CRM experiences.
5	Wolters Kluwer	Subscribe	Subscribe	Subscribe	Subscribe	Wolters Kluwer bought Tagetik for EPM applications to complement an extensive set of risk solutions for different verticals.
6	Intuit Inc.	Subscribe	Subscribe	Subscribe	Subscribe	Intuit has sharpened its focus on QuickBooks after divesting noncore products.
7	Aderant	Subscribe	Subscribe	Subscribe	Subscribe	Acquired Handshake Software for portals, knowledge management and search for legal vertical.
8	Sage	Subscribe	Subscribe	Subscribe	Subscribe	Sage targets Cloud growth, Timberline now Sage 300 CRE
9	IBM	Subscribe	Subscribe	Subscribe	Subscribe	IBM Watson serves as the brain behind its BI strategy, redefining how different verticals incorporate and optimize artificial intelligence into their business processes.
10	Deltek, a Roper Technologies Company	Subscribe	Subscribe	Subscribe	Subscribe	Roper, a diversified company, acquired Deltek to boost its presence in professional services and PPM.
	Subtotal	Subscribe	Subscribe	Subscribe	Subscribe
	Other	Subscribe	Subscribe	Subscribe	Subscribe
	Total	Subscribe	Subscribe	Subscribe	Subscribe

Source: Apps Run The World, January, 2018

Exhibit 4 shows our projections for the enterprise applications market by vertical segment, based on the buying preferences and the customer propensity to invest in new software within those industries as they continue to upgrade and replace many legacy industry-specific applications that have been identified and tracked in our Buyer Insight Database.

Exhibit 4: Worldwide Enterprise Applications Market Forecast 2016-2021, By Vertical Industry, $M

Professional services Software Purchases Win/Loss Analysis As Part Of Enterprise Applications Buyer Insight Customer Database

On the buyer side, customers are investing in Professional services applications based on new features and capabilities that are expected to replace their existing legacy systems. In many cases, competitive upgrades and replacements that could have a profound impact on future market-share changes will become more widespread.

Since 2010, our global team of researchers have been studying the patterns of the latest Professional services software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Updated continuously, our database features extensive win/loss analysis. Each year our research team identifies tens of thousands of these Professional services customer wins and losses from public and proprietary sources.

The research results are being incorporated into regular updates in our Enterprise Applications Buyer Insight Customer Database. You can access the Quarterly Win/Loss Analysis Scoreboard and our Enterprise Applications Buyer Insight Customer Database by becoming a subscriber.

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Further Readings

An expanded version of this report covers the top 500+ Professional services Software Vendors, offering in-depth analysis of the market dynamics, vendors’ Strengths, Customers, Opportunities, Risks and Ecosystems as well as their ability to gain Shares (SCORES) within their respective space. We also offer win-loss analysis of the quarterly wins of these top vendors and whether incumbents and upstarts pose any real threat to their standing amid shifting market requirements and user preferences.